Reviews of Suisui Garden Ryokan (in the Art Hotel Kokura New Tagawa)

Response from Property: Thank you very much for staying at Suisui – Hyakunenn Teien no Yado and for sharing your thoughtful feedback.We are delighted to hear that you enjoyed the charm of our traditional house and garden. Your kind words about the spacious living room and other areas are truly appreciated and encouraging to our staff.We also thank you for pointing out the slight smell, which can occasionally be present in houses of this age. As the house is over 120 years old, it is a challenge to completely eliminate such characteristics, but we will continue to improve our cleaning and ventilation efforts to ensure a more comfortable stay.Once again, thank you for your valuable comments. We hope to welcome you again in the future.With heartfelt thanks,Suisui Garden Ryokan

Response from Property: Thank you very much for your warm and thoughtful message.We are truly honored to hear that you enjoyed the peaceful ambiance, the beauty of our Japanese garden, the delicious breakfast, and the comfort of your room. To know that you felt like royalty during your stay brings us the greatest joy.We would also like to express our sincere thanks for your kind words to our manager, Nakayama. He is delighted to know that his personalized recommendations helped you discover some of the hidden gems in the city.All of us at Suisui Garden Ryokan are sincerely looking forward to welcoming you back in May.It will be a pleasure to host you again.Warm regards,Suisui Garden Ryokan

Response from Property: Thank you very much for staying with us and for sharing your wonderful feedback.We are delighted to know that you enjoyed our breakfast, the spacious guest room, and the private dining experience. It brings us great joy to hear that you also appreciated our “One Coin Happy Hour.” This special offering, where guests can enjoy all-you-can-drink for just 500 yen, is one of our most popular features, and we are pleased that the atmosphere of our bar added to your experience.Your kind words are truly encouraging and serve as a great motivation for our team. We hope to welcome you again in the near future for another pleasant and memorable stay.Sincerely,Suisui Garden Ryokan

Response from Property: 非常感謝您此次蒞臨Suisui Garden Ryokan，並撥冗分享寶貴的回饋。得知您在整個旅程中對本館有如此高的評價，我們感到無比榮幸。能夠讓您喜愛我們的客房與日式庭園景致，是我們全體員工莫大的鼓勵與肯定。關於您提出的延後退房服務建議，我們也誠摯地感謝您的用心反饋。我們將會認真考慮此項服務的可行性，期望能讓未來的旅客享受更加舒適與充實的住宿體驗。期待不久的將來能再次為您服務，祝您一切順心如意。謹啟Suisui Garden Ryokan

Response from Property: 非常感謝您選擇入住Suisui Garden Ryokan，並分享如此温暖真摯的評價。我們非常高興得知，您在非熱門旅遊區域的假期體驗超出了預期，意外預訂到本館最寬敞的日式套房，並感受到專屬管家的貼心服務與高質量的餐飲安排。能夠為您與家人，尤其是小朋友們，留下難忘的回憶，是我們最大的榮幸。您的肯定與支持，是我們不斷追求卓越服務的動力。期待不久的將來能再次歡迎您光臨，再次為您呈現獨特的日式庭院住宿體驗。順祝 安康Suisui Garden Ryokan

Response from Property: 感謝您此次下榻本館，誠摯感謝您撥冗留下寶貴意見。關於您提到的浴室稍感寒冷之處，我們深感抱歉。得知在提供暖氣設備後，您能夠舒適地使用浴室，我們感到十分欣慰。誠摯感謝您提供的寶貴建議。同時，對於您給予本館整體設施與服務「近乎完美、令人難忘」的高度評價，我們倍感榮幸。能成為您旅途中美好回憶的一部分，亦是我們莫大的榮幸。未來我們將持續努力，致力於提供更加舒適且令人滿意的住宿體驗。全體員工衷心期待您再次蒞臨。Suisui Garden Ryokan

Response from Property: Thank you very much for your stay. We would also like to thank you for taking the time to write a review of our hotel. We are delighted to read your many compliments. We value your opinions and suggestions and will make further efforts to meet your expectations. Thank you very much for taking time out of your busy schedule to share your valuable feedback with us. We look forward to your visit again.

Response from Property: Thank you very much for staying at the 100-year-old garden inn Mizui (Registered Tangible Cultural Property Inn/Art Hotel Kokura). We are glad to hear that you had a great time with us. Our garden is maintained by professional gardeners and is a place where guests can forget the hustle and bustle of the city, and has been well received by guests. Finally, we look forward to seeing you again. 100-year-old garden inn Mizui (Registered Tangible Cultural Property Art Hotel Kokura)

Response from Property: Thank you very much for staying at Suisui Garden Ryokan (Art Hotel Kokura New Tagau Distinguished Cultural Property). We also appreciate you taking the time to write a review. We would like to hear that you enjoyed your stay with us. We are very pleased. Our garden is maintained by professional gardeners and is well received as a place to escape the hustle and bustle of the city. We have received many compliments and are very happy to read your comments. Your words of praise are the greatest encouragement to us. However, we apologize for any inconvenience caused by our lack of consideration for baggage transfer service. Of course, we will help you move your luggage if you wish. We will reconfirm the operation once again. We will strive to improve our service by retraining our staff. When you come to the Kokura area again, please be sure to choose our hotel. Our staff is sincerely waiting for the day when we can see you again. Suisui Garden Ryokan (Art Hotel Kokura) Cultural property located in New Tagau)

Response from Property: Thank you very much for staying at Centennial Garden Inn "Mizui" (Registered Tangible Cultural Property Inn/Inside Art Hotel Kokura). We would like to thank you again for taking the time out of your busy schedule to write a review. We are happy to read your many compliments. We are glad to hear that you enjoyed our breakfast, which is one of our specialties. We will continue to work hard to improve our services and live up to your praise. We look forward to seeing you again. Centennial Garden Inn "Mizui" (Registered Tangible Cultural Property/Inside Art Hotel Kokura)