Guest User
September 15, 2023
I did hotel management and have worked in 5 Star hotels, The pool is gorgeous and is definitely the selling point of this hotel, the food was absolutely gorgeous , the chef was so nice I ate there every night as felt restricted to the hotel due to the bus because where the bus stop drops you off is on a busy dangerous road with two hidden bends on either side it would have been too dangerous to return at night at it took me almost 10 mins to cross over during the day as was so busy the cars are flying passed and they will not stop to let you cross. Yes the hotel offered transport but it would have been expensive for a 5 min journey into town compared to the bus. The earliest bus to town was at 10.30 in the morning. The hotel had a beautiful dog and the staff were friendly (family owned) but as I was the only one eating there every night I felt like a bit of inconvenience. The shampoo and soap were not even a quarter full and for the duration of my stay it was not replenished , details matter , rooms could use more colour as was quite dark rooms need to reflect the standard of the pool. As the food is great i would suggest to place menus in the rooms and turn on lights in the restaurant Have music on , have lit candles on to tables to encourage more people in as it did not look open, reception area also doesn't look like a reception area . Where my room was no.31 there needs to be a rail on the stairs as it was very windy where the room is located. The stairs were steep and I had to grab the window sill ledge to not fall back. I was also brought to airport instead of ferry , It was a good thing my ferry was late, good stay overall but there was a few minor things
