Kluang Riverview Hotel

Nice place for business travellers to stay. Clean Environment .

Good hotel and good environment 👍🏻👍🏻 Also friendly staffs 👍🏻👍🏻

Hotel was ok except it’s a bit noisy with a nearby disco that pump music till almost 7am. Thank you.

I recently stayed at Kluang Riverview Hotel and found it to be a fairly straightforward, no-frills option. The room was clean, neat, and functional—nothing premium, but perfectly acceptable for a short stay. The shower facilities were also clean and decent, and the hotel itself appears relatively new, which helps maintain a good overall standard. However, there were a few areas that could be improved. My request for early check-in was not accommodated, and the luggage storage arrangement raised some concerns. Guest bags were placed in an open area beside the counter, with different staff attending to guests at different times. This made the process feel less secure, as it seemed easy for anyone to access or claim a bag without much verification. That said, considering the price point, I don’t have major complaints. If you’re looking for a simple, budget-friendly stay—especially if your main purpose is just to have a place to rest (e.g. before or after a hike)—this hotel does the job. For future visits to Kluang, I might explore other options for comparison, but overall this was an acceptable stay for what it offers.

Car parking is very convenient. Got parking at 4th floor. The next building for disco and pub convenient for those who love night life.

The service is excellent. The environment is good. Easy to access to food.

Overall the hotel was decent and the staff were generally okay. However, there were two unpleasant issues during our stay. First, the air conditioning in the room was not cold enough, which made the room uncomfortable at times. Secondly, we were wrongly accused of taking a small towel/cloth item from the room, which we did not take at all. It was quite upsetting to be accused without proper checking or evidence. Hopefully the management can improve both the room facilities and the way guest concerns are handled in the future.

The location is convenient with many shops nearby , they charge me for a stained towel, when I requested to take the towel they gave me a soaking wet towel which I highly suspected that they deliberately dropped the towel into the toilet bowl and gave it to me! I totally remembered that all the towels are dry because we didn’t use it at all that morning !