Quality Inn Merchants Drive
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Knoxville
Quality Inn Merchants Drive
117 Cedar Ln, Knoxville, Tennessee, 37912, United States
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With a stay at Quality Inn Merchants Drive, you'll be centrally located in Knoxville, within a 10-minute drive of University of Tennessee and Knoxville Convention Center. This hotel is 5.7 mi (9.1 km) from Neyland Stadium and 7.4 mi (11.9 km) from Knoxville Zoo.Show More
We Price Match
3.4/5Cleanliness: 3.4
All 102 Reviews
Amenities
Public ParkingFree24-Hour Front DeskWake-up CallWi-Fi in Public AreasFreeBusiness Center
All Amenities
Surroundings
Airport: Mcghee Tyson Airport
(27.8 km)
Landmarks: Victor Ashe Park
(3.9 km)
Landmarks: Fountain City Lake And Park
(4.3 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
3
Standard Double Room with Two Double Beds-Non-Smoking
2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Towel
Microwave Oven
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9
Standard King Room-Non-Smoking
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Towel
Microwave Oven
Check Availability
2
Queen Room - Accessible/Non-Smoking
1 Queen bed
Free Wi-Fi
Non-smoking
Private Bath
Bathtub with Armrest
Towel
Microwave Oven
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Guest Reviews(102)
3.4/5
Verified Reviews- Cleanliness3.4
- Amenities3.4
- Location3.4
- Service3.4
Guest User
October 29, 2023
This place is awful it stunk the room was full of black mold..They had *********** walking the parking lot jumping into truck drivers cabs they were doing ***** right in the parking lot throwing ******** out in the opening where any child could have gotten access to them..They had ***** being sold out the parking lot cars in and out sometimes same car 3 or more times a night..They were rude and also I have a five week old baby who was kept up all night due to loud music partying outside my door and I called office to report it to find out they to were outside as well partying..Well the following day I called cooperate and made a complaint within 10 minutes the office calls saying I have to leave which I was anyway but when I asked why they say bc you told cooperate and I was paid up for two more days and I requested a refund since I didn’t use them and was out before 11 to get told no..Then they kept my deposit they charged me $200 for that and $65 a night for a service dog with paperwork and a identification card I showed at check in and I called trying to get my fee back for service dog and my deposit and refund for room I paid up for and they only thing they found was a charge for the room..
ShayShay
January 23, 2022
Clean and very nice
Robert
December 24, 2023
The room was not updated. The furniture was worn and not leveled. The heat was hard to control. The breakfast did not have much to offer. There was no guide for the TV.
Beth
December 20, 2023
The floors were very dirty and sticky in the bathroom and entryway. Even the tub was dirty enough we didn’t dare step in it. The front desk host was very nice. The hotel was just run down overall.
Candace
December 17, 2023
Older hotel but fairly clean. Breakfast was very limited. Only waffles for hot food. Only plain bagels, no jam, peanut butter etc. Only one type of tea. Very little options.
John
December 14, 2023
For the money a decent deal. Tiny TV of course, but had a microwave and fridge in room, along with a desk. Shower was very good, light over bathroom sink could have been brighter. 4 very soft pillows was a nice surprise. Could have used a blanket, none in the room. Good breakfast, not great. Waffle, cereal, plain Bagel.
Robert
November 29, 2023
Check in was ok but when we got to the room, we found several things wrong and damaged. Wall cracks, sink had cracks in the bottom, bug was killed on the wall and not cleaned off, refrigerator had water in it and shelf plastic cracked, tub wall around the spigot was cracked and when you pulled the lever to turn on the shower water came out of the crack. The breakfast was not a buffet as advertised just cold cereal and waffles. When advised of the conditions we were told that we better not smoke in the room since it wasn’t allowed. My wife advised her that we didn’t smoke. The one thing that was good was the bed. It was comfortable. Overall I wouldn’t recommend this hotel.
Jeffrey
November 27, 2023
Mediocre at best. Underneath the bed and couch was filthy (old food, not just dust).
It's only three floors, so the elevator isn't super necessary, but the elevator was in terrible shape (I used it once to get to the ice machine, the ground floor one was broken).
Definitely felt overpriced for the state of the property.
James
November 26, 2023
Dirty sheets, battered walls and furniture, rusty doorframe, dirty tub ... and several live stinkbugs. In the bed.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Number of Rooms: 126
With a stay at Quality Inn Merchants Drive, you'll be centrally located in Knoxville, within a 10-minute drive of University of Tennessee and Knoxville Convention Center. This hotel is 5.7 mi (9.1 km) from Neyland Stadium and 7.4 mi (11.9 km) from Knoxville Zoo.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a fireplace in the lobby.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk.
Make yourself at home in one of the 128 individually furnished guestrooms, featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a fireplace in the lobby.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk.
Make yourself at home in one of the 128 individually furnished guestrooms, featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Services & Amenities
Most popular business facilities
Public ParkingFree
24-Hour Front Desk
Wake-up Call
Wi-Fi in Public AreasFree
Business Center
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