8 Gray St, Knysna Central, Knysna, Western Cape, 6571, South AfricaSee Hotel Details
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1 night
Guest Reviews
8.6/10
Very good
41 Reviews
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.6
Amenities8.6
Service8.6
Cleanliness8.6
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All reviews(41)
Positive reviews(38)
Reviews with photos/video(9)
Negative reviews(2)
Ann C
Stay Date Mar 2026
Couple
8.0/10
Very good
Posted on Apr 6, 2026
Nice modern hotel, very clean. Not too far from the harbour front , 5 minute walk. Hotel has a nice bistro restaurant, which a very good buffet breakfast is served. Hot options available at the chef station. Ideal base for our two night stay.
Response from Property: Dear WirralLady_, Thank you for your kind review! We’re delighted to hear that you enjoyed our modern, clean facilities and convenient location just a short walk from the harbour front. It’s also wonderful to know that you appreciated the bistro restaurant and our buffet breakfast, especially the hot options from the chef station. We’re so pleased we could provide an ideal base for your two-night stay, and we truly appreciate your feedback. We hope to welcome you back again soon! Kind regards, Zandalee Kemp Hotel Manager- The Rex Hotel, Knysna
Nandipha F
Stay Date Jan 2026
Couple
10/10
Outstanding
Posted on Feb 13, 2026
Everything is excellent, clean rooms, tidy, friendly Staff, food very appetizing❤️
Response from Property: Dear Nandiphaf2026, Thank you for your honest review on your stay at The Rex Hotel, Knysna. We’re absolutely delighted to hear that you enjoyed your stay with us, from our clean and tidy rooms to the friendly service and appetizing food. Your feedback truly means a lot to our team, and it motivates us to keep delivering exceptional experiences. We look forward to welcoming you back again soon! Kind regards, Zandalee Kemp Hotel Manager
Guest User
Stay Date May 2026
Other
10/10
Outstanding
Posted on Jun 30, 2026
Everything was perfect, and the staff was very friendly. Thank you so much we definitely coming back 🫢🫢❤️
Caroline H
Stay Date Apr 2026
Other
10/10
Outstanding
Posted on May 6, 2026
This hotel is absolutely delightful and I highly reccomend it! Affordable, great location, fancy/delicious restaurant, and with covered parking below the rooms-this hotel had everything we needed and was a perfect spot for the night!
Response from Property: Dear Caroline H, Thank you for your feedback and for taking the time to share your experience with us. We are delighted to hear that you found the hotel both comfortable and well-suited to your needs, and that you enjoyed our central location, covered parking, and on-site dining experience. It is especially rewarding to know that your stay felt convenient, enjoyable, and good value for money. We truly appreciate your support and look forward to welcoming you back to aha The Rex Hotel in the near future. Kind regards, Zandalee Kemp Hotel Manager
traveltalesofales
Stay Date Sep 2025
Couple
6.0/10
Posted on Oct 31, 2025
This Art Deco-inspired property brings a refreshing dose of urban sophistication to the Garden Route, and I was genuinely impressed by how it balances modern design with classic comfort. The hotel sits within a 5-minute walk of the Waterfront, making it ridiculously convenient for exploring local restaurants, shops, and boat cruises. What struck me most was the attention to detail in the rooms - from the spacious layouts to the luxury showers that actually deliver on the promise of indulgence. LOCATION: The location is genuinely one of The Rex's strongest assets. Being just 300 meters from Knysna Waterfront means I could walk to restaurants, bars, and shops in under five minutes. The proximity to attractions like Featherbed Nature Reserve, Knysna Heads, and the lagoon makes it an ideal base for exploring the area. I appreciated being close enough to everything without being in the thick of tourist chaos - it's that perfect sweet spot where convenience meets tranquility. DINE + DRINK: They have a sweet-looking restaurant called SALT WATER BISTRO - which I didnt have a chance to try. So cannot comment ROOM: We stayed in Room 308, so this review is based on that; SIZE: Spacious enough for 2 adults and simple baggage; VIEW: ; AIR-CON: Perfectly functioning cooler that helped in setting the perfect room temperature; BED: Comfortable bed that played the expected part of putting us to sleep; BATHROOM: Good sized bathroom with a Stand-in shower; TOILETRIES: Good quality toiletries FACILITIES: No Gym on site. And the tiny outdoor pool was unusable thanks to the cool weather SERVICE: Friendly staff that cared for all our needs with a smile and made us feel at home and well taken care of. HOW WIRED YOU WILL BE: Free Wi-Fi that works well all over the property, and the speed is good! Small Smart TV dishing out a wide variety of channels spanning sports, news, music, movies, and entertainment in multiple languages
alroyd4life
Stay Date Mar 2026
Traveling with friends
10/10
Outstanding
Posted on Apr 26, 2026
The food was great at the restaurant. Loved it. Beautiful place, good music, friendly service. Super super
Response from Property: Dear alroyd4life, Thank you for your feedback and for taking the time to share your experience with us. We’re thrilled to hear that you loved the food at the restaurant and enjoyed the atmosphere, music, and friendly service. Your “super super” feedback truly made us smile! We truly appreciate your support and look forward to welcoming you back to aha The Rex Hotel in the near future. Kind regards, Zandalee Kemp Hotel Manager
deons104
Stay Date Mar 2026
Couple
4.0/10
Posted on Apr 22, 2026
Service slow and inconsistent. Staff incompetent Staff grumpy Interior needs maintenence Two single beds Not a shadow of what the hotel was in past,for that price go somewhere else! Deon Swart
Response from Property: Dear DEON S, Thank you for your feedback and for taking the time to share your experience with us. We are truly sorry to hear that your recent experience at aha The Rex Hotel did not meet your expectations. Please accept our sincere apologies for the slow and inconsistent service, as well as the impression you received of our team. This is certainly not the standard we strive to uphold. Your comments regarding the room setup and the need for maintenance have been noted, and we are addressing these concerns with the relevant teams to ensure improvements are made. Guest comfort and satisfaction remain our top priorities. We genuinely value your feedback, as it helps us identify areas where we need to do better. We do hope you might consider giving us another opportunity in the future to restore your confidence in our hotel. Kind regards, Zandalee Kemp Hotel Manager
bridgetvandenheever
Stay Date Mar 2026
Business traveler
10/10
Outstanding
Posted on Apr 19, 2026
I can highly recommend the aha The Rex Hotel. The location is perfect, walking distance to the Waterfront and to the Main Street. The staff are friendly and willing to help. The breakfast is delicious and the hotel is neat and clean.
Response from Property: Dear bridgetvandenheever, Thank you so much for your wonderful recommendation! We’re absolutely delighted to hear that you enjoyed our central location, within walking distance of the Waterfront and Main Street, as well as our friendly and helpful team. It’s fantastic to know that you found the breakfast delicious and the hotel neat and clean throughout your stay. We truly appreciate your kind feedback and look forward to welcoming you back to aha The Rex Hotel again soon! Kind regards, Zandalee Kemp Hotel Manager- aha The Rex Hotel, Knysna
pmas0n777
Stay Date Mar 2026
Other
8.0/10
Very good
Posted on Apr 10, 2026
Situated adjacent to the Waterfront. Breakfast was delicious, the selection was very decent and of high standard. A quality meal to start the day.
Response from Property: Dear pmasOn777, We’re delighted to hear that you enjoyed our great location next to the Waterfront and that you found breakfast to be delicious with a high-quality selection to start your day. Your kind feedback means a lot to our team, and we truly appreciate you taking the time to share your experience. We hope to welcome you back to The Rex Hotel again soon for another enjoyable stay. Kind regards, Zandalee Kemp Hotel Manager- The Rex Hotel, Knysna
Wander26191911611
Stay Date Mar 2026
Other
8.0/10
Very good
Posted on Apr 8, 2026
We were warmly welcomed by the front desk staff. Upon arrival, we were pleased to see that our request for early check-in had been noted and accommodated.
Response from Property: Dear Wander26191911611, Thank you for your lovely review! We’re so pleased to hear that your stay was a memorable experience and that you felt warmly welcomed by our front desk team. It’s also great to know that your early check-in request was accommodated as expected, we always aim to make our guests’ arrival as smooth and comfortable as possible. We truly appreciate your feedback and look forward to welcoming you back again soon! Kind regards, Zandalee Kemp Hotel Manager- The Rex Hotel, Knysna
LexiTheron
Stay Date Feb 2026
Couple
8.0/10
Very good
Posted on Feb 28, 2026
My husband and I had a lovely overnight stay. The room was comfortable with everything you need. The hotel is within walking distance to the Waterfront. We ate dinner at the hotel restaurant which was absolutely delicious! The hotel breakfast was also fantastic. All the staff were friendly and helpful. Would definitely stay again.
Response from Property: Dear LexiTheron, Thank you for your wonderful review! We’re delighted to hear that you and your husband had a lovely overnight stay with us and that you found the room comfortable and well-equipped. It’s great to know you enjoyed both dinner and breakfast at our restaurant, and that our team made you feel welcome with friendly and helpful service. We truly appreciate your kind words and are especially pleased that our location near the Waterfront added to your experience. We look forward to welcoming you back again soon! Kind regards, Zandalee Kemp Hotel Manager- The Rex Hotel
Luchmun I
Stay Date Jan 2026
Couple
10/10
Outstanding
Posted on Feb 4, 2026
It was a good choice the proximity with the waterfront ,customer service oriented staff .Good variety for breakfast. Excellent Service overall
Response from Property: Dear Luchmun I, Thank you for your feedback and for taking the time to share your experience with us. We’re delighted to hear that you enjoyed our convenient proximity to the waterfront, our customer-service-oriented team, and the variety offered at breakfast. It’s great to know that you experienced excellent service overall. We truly appreciate your support and hope to welcome you back again soon. Kind regards, Zandalee Kemp Hotel Manager - aha The Rex Hotel
JacquelineC2929
Stay Date Dec 2025
Other
8.0/10
Very good
Posted on Jan 31, 2026
Part of garden route trip which was amazing. Great location. Friendly staff. Compared to other hotels we felt this one lacked personal touch.
Response from Property: Dear Jacqueline C, Thank you for your feedback and for taking the time to share your experience with us. We’re glad you enjoyed our location and found our staff friendly. We also appreciate your honest comments regarding the personal touch, as this helps us identify areas for improvement. We hope to have the opportunity to welcome you back and provide an even more memorable and personalised experience. We truly appreciate your support and look forward to welcoming you back to aha The Rex Hotel in the near future. Kind regards, Zandalee Kemp Hotel Manager- aha The Rex Hotel
Steve Z
Stay Date Dec 2025
Other
10/10
Outstanding
Posted on Jan 23, 2026
Rex Knysna keep competing very well with the best at very competitive prices. Their facilities and excellence are of the best. Location in a pine spot near the Waterfront with many extra facilities and close to many day trips it is ideal for groups, individuals and couples. We recommend them with confidence and pride.
Response from Property: Dear Steve, Thank you for your feedback, and for taking the time to write about your visit. We’re truly delighted to hear that you rate Rex Knysna among the best and appreciate our facilities, location, and value for money. Your confidence and recommendation mean a great deal to us, and we look forward to welcoming you back again soon to aha The Rex Hotel! Kind regards, Zandalee Kemp Hotel Manager- aha The Rex Hotel
Guest User
Stay Date Nov 2025
Family
10/10
Outstanding
Posted on Dec 23, 2025
Great hotel in a great location, close to all the areas you need to see. Friendly staff, good breakfast and restaurant meals.