Aha the Rex Hotel

Aha the Rex Hotel Reviews

Aha the Rex Hotel

8 Gray St, Knysna Central, Knysna, Western Cape, 6571, South AfricaView Hotel Details
Aha the Rex Hotel
Aha the Rex HotelAha the Rex HotelAha the Rex Hotel
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Aha the Rex Hotel Guest Reviews

4.1/5
Very Good
40 Reviews
Verified reviews
Location4.1
Amenities4.1
Service4.1
Cleanliness4.1
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All reviews(40)
Positive reviews(36)
Reviews with photos/video(3)
Negative reviews(4)
Nicolette S
Checked in Sep 2024
Couples
4.0/5
Very Good
Posted on Oct 1, 2024
Beautiful hotel conveniently situated close to the waterfront and restaurants. The standard double room was comfortable and spacious, with added features such as a coffee station and wi-fi. We were very pleased with the variety of breakfast options and had a delicious dinner at the Saltwater Bistro. The staff were friendly and service exceptional.
Response from Property: Dear Nicolette, Thank you very much for your kind feedback. We are delighted to know that you enjoyed your meals and our hospitality at Saltwater Bistro. We look forward to welcoming you back in the not too distant future Warm Regards The Rex Team
travelb777
Checked in Aug 2024
Family
4.0/5
Very Good
Posted on Sep 25, 2024
This hotel was absolutely gorgeous and I can just imagine how lovely it would be in the summer time around the pool area. Restaurant put on a very good breakfast and added extra touches for heritage day. The staff were very friendly and welcoming from the moment we arrived. Restaurant for dinner was a bit overpriced but it is well located and many other restaurants close by to choose from!
Response from Property: Dear Valued Guest, We great appreciate all your feedback, thank you so much. We are delighted to know that you enjoyed Heritage Day with us and that our service met your expectations We look forward to welcoming you back soon Warm regards The Rex Team
Katienash146
Checked in Feb 2025
Couples
3.0/5
Posted on Mar 24, 2025
We arrived here as part of a group, on a tour, through the garden route. Lovely area but wasn’t a fan of the hotel. Rooms were tiny; we had gone out for the day and got soaked. They had no where to hang anything, just one rail for a towel. Also walls were paper thin, we were woken up by someone else’s alarm, in another room and then someone’s shower, it’s so loud, I thought it was the shower in our room. Then unfortunately we had a bad dinner too. There was only us another table in the restaurant so we should have known. It wasn’t up to standard at all.
Response from Property: Dear Valued Guest, Thank you for taking the time to provide feedback on your recent stay with us. We truly appreciate your comments, as they help us identify areas where we need to improve to better serve our guests. We deeply regret that your stay was not as enjoyable as it should have been. Please know that we are committed to making meaningful changes to improve our guest experience and we hope to be able to exceed your expectations should you choose to stay with us again in the future Yours sincerely, The Rex Team
KellyPicken
Checked in Jul 2024
Family
5.0/5
Outstanding
Posted on Aug 8, 2024
A SUPERIOR level of service… wow!! I stayed for 8 days & the staff (from security to the ladies cleaning the rooms to the friendly waitresses at Salt Water Bistro & Clarence & the excellent Manager in the restaurant tonight - Im blown away! ⭐️
Response from Property: Dear Valued Guest, It was an honur and a pleasure to have hosted you for 8 days at The Rex Hotel, thank you for choosing to stay with us We appreciate all your comments and feedback and look forward to welcoming you back in the not too distant future Warm Regards The Rex Team
Guest User
Checked in Jan 2025
Couples
3.0/5
Posted on Feb 4, 2025
We arrived were a little early no greeting from the gentleman on the reception I think he thought he was doing us a favour . A lady said our room would be 30minutes so we sat in the reception, we asked the gentleman about a toilet he directed us to one which was a public toilets . When our room was ready we were shown to it & just around the corner was the hotel bar & restaurant would of been a much better place to sit and have a beer & maybe some lunch if it had been pointed out to us . Hotel was ok people in the restaurant & bar were lovely rooms were clean we were only staying 2 nights if you were staying longer a balcony room would be
hrooye596395
Checked in Nov 2024
Other
5.0/5
Outstanding
Posted on Dec 26, 2024
Absolutely stunning hotel and staff thank you to all for making a rememberable Christmas. Great food and excellent service. Rooms were clean staff went out of their way to assist.
Response from Property: Dear Valued Guest, Thank you for your wonderful review! We're thrilled to hear that you had such an amazing stay with us and enjoyed our food and hospitality Our team truly appreciates your kind words, and we can't wait to welcome you back for another fantastic stay! With much gratitude, The Rex Team
cngeno411454
Checked in Nov 2024
Other
5.0/5
Outstanding
Posted on Nov 30, 2024
The location is great and close to many amenities, the rooms are very clean, very friendly staff and breakfast was awesome.
Response from Property: Dear Valued Guest, Thank you for your wonderful review! We're thrilled to hear that you had such an amazing stay with us. Our team truly appreciates your kind words, and we can't wait to welcome you back for another fantastic stay! Warm Regards The Rex Team
942MarkS942
Checked in Jul 2024
Business travelers
5.0/5
Outstanding
Posted on Aug 19, 2024
Very nice clean and service friendly hotel only 5 minutes walk from Knysna marina. Close to all the restaurants and many attractions close to the hotel. Buffet breakfast is great. Great for business and leisure travel. Rooms are very clean with large king beds and a great walk-in shower. Downstairs, you have a Bistro that's serves not only breakfast but lunch and dinner too. Guarded parking in the hotel premises. And a pool too, although not heated, a great way to cool off after a hard day viewing the local sights or working.
Response from Property: Dear Valued Guest, Thank you very much for all your comments and feedback, it is greatly appreciated We thoroughly enjoy having you as our guest and hope there will be many more visits Warm Regards The Rex Team
lgexa702867
Checked in Jul 2024
Other
5.0/5
Outstanding
Posted on Aug 5, 2024
My stay was presidential and even beyond that. I would like to applaude the hotel staff from the receptionists, security personnel, restaurant staff and cleaning staff for their exceptional hospitality. Everyone was very friendly and helpful. Definitely would be back.
Response from Property: Dear Valued Guest, We are delighted to receive your wonderful feedback, thank you so much from the entire team for choosing to stay with us here at The Rex Hotel We look forward to hosting you again soon Warm Regards The Rex Team
lvente801973
Checked in Jun 2024
Other
5.0/5
Outstanding
Posted on Jul 27, 2024
Very impressed. Location was very central. Breakfast was delicious. Will be back again in future with the family.
Response from Property: Dear Valued Guest, Thank you very much for your wonderful feedback. We are delighted to know that you enjoyed your stay and found our breakfast delicious We look forward to welcoming you and your family back in the not too distant future Warm Regards The Rex Team
Nevin_UK-2024
Checked in Jun 2024
Other
5.0/5
Outstanding
Posted on Jul 16, 2024
Lovely hotel with amazing staff, a great restaurant / bar and location close to the waterfront. Thuli at the restaurant took great care of us for the entire duration. Some noise at the early hours of the morning and no international plugs in room. Outside of that, totally recommend.
Response from Property: Dear Valued Guest, Thank you very much for the wonderful feedback, we are delighted to know that you had a great stay and that you enjoyed the excellent service from our amazing staff. Thuli really is a gem and thank you for the acknowledgment, I will share this her and I know she will be just as excited. With regards to the international plugs, there are some plans for this with the next rooms refresh, but for the mean time, we have international adapters available from our reception along with the usb port next to each side of the bed for charging purposes We look forward to welcoming you back in the not too distant future Warm Regards The Rex Team
millerk366
Checked in Jun 2024
Business travelers
5.0/5
Outstanding
Posted on Jul 10, 2024
Customer service was amazing, and food service was brilliant, employees always had a smile on their face and was able to assist with any questions of the Hotel. This hotel is situated in a perfect area where you close to the lagoon its walking distance and the view are just the best.
Response from Property: Dear Valued Guest, Thank you very much for taking the time to post your review. We are delighted to receive all your feedback and look forward to your next visit Warm regards aha The Rex Team
M3882MKangelag
Checked in Jun 2024
Couples
5.0/5
Outstanding
Posted on Jul 6, 2024
Stayed here for 2 nights as part of a Mercury Holidays tour. Lovely friendly hotel in a good location near to the marina. Spacious bedroom,very clean. Comfortable bed and pillows. Staff friendly and helpful. Breakfast delicious. Highly recommended.
Response from Property: Dear Valued Guest, We greatly appreciate the time taken to post your review. Thank you very much for all your feedback; we are delighted to know that you enjoyed your stay and your recommendation is sincerely valued We look forward to welcoming you back in the not too distant future Warm Regards aha The Rex Team
JarredFisher
Checked in May 2024
Other
5.0/5
Outstanding
Posted on Jun 23, 2024
Wonderful hotel with lovely breakfast. Made our stay in Knysna super special. We enjoyed our experience a lot. Very friendly and hospitable staff
Response from Property: Dear Valued Guest, We greatly appreciate your feedback and comments & thank you for choosing to stay with us at aha The Rex Hotel We hope to welcome you back in the not too distant future Warm Regards aha The Rex Team
rianagr22
Checked in May 2024
Other
5.0/5
Outstanding
Posted on Jun 23, 2024
Outstanding in every way. As it was my birthday they went out of their way to surprise and make it memorable for me.
Response from Property: Dear Valued Guest Thank you for taking the time to post your feedback We are delighted to know that you had an outstanding stay and thank you for choosing to spend your special occasion with us We hope to welcome you back to our hotel soon Warm Regards aha The Rex Hotel