Guest User
April 4, 2025
The reviews giving this place give stars as their favorite place are a bit overzealous. The views are definitely spectacular but the deficits aren't lacking. The pros do not justify this hotel; simply that ko lanta is a great destination.
Keep in mind: there is no lotion nor conditioner here: curly hair, especially type 4, will suffer. The is no washcloth, phone in the rooms, nor hot tub. Wifi is guarded more than the nuclear football, rooms are certainly worn, there are no USB outlets. For couples: there are definitely young kids here who will never remember the trip, so you may hear crying during breakfast or when trying to get a massage. The maids are neglectful at replacing room amenities, the safe is broken and this place is not vegan friendly. They served me egg in the first dish ordered after recommending I simply let their restaurant know. I did not get the impression that they really understand how to handle dietary needs. The restaurant is awfully overpriced and the food is okay if you even trust the restaurant. Breakfast I stuck to fruit only... I had to go into town for food; Drunken Sailor tasted amazing.
Staff friendliness could use improvement. They could at least try to hide their disdain for tourists better. This is expressed with body language and also verbally as we were told false information more than once, when greetings don't even preface with a hello and when staff prioritize chatting with each other rather than assisting a guest.
When I asked for Sfiff's name, since nobody wears name badges nor introduces themselves.. to properly greet her. She acted like I was asking for her first born son!
They conveniently don't mention that due to Ramadan, there's closed shops and you have to rent a bike to reach the nearest one. That would have saved an hour of time.
If you opt in to the hotel taxi service, it will take 3 hours to reach the hotel at 3,000 baht one way. No food or water after a long flight and travel were provided, so please get it from the airport. Google "Mun Lanta" taxi for 2200 baht taxi via Whatsapp, where they also provide food and water.
Furthermore, the system to rent a motorbike is convoluted as you will incur late fees if not returned in time. Why not simply charge for the actual time instead of playing games with late fees and guesstimating return time?
This hotel is far overpriced. Get something for half the price, rent a motorbike in town to access better restaurants and the same street. That's my STRONG recommendation.
