Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on Apr 13, 2026
IanCh
Great hotel to stay in and relax. They have everything we need to rest with comforts, onsen, sauna, massage chair, free ramen every night and free ice cream after onsen, just to name a few. Our room (18sqm) is more spacious than the typical business hotel. Hotel location is good, right at the edge of Kobe Chinatown, 3 min walk to the Kobe Motomachi Shopping Street, 7 min walk to the nearest JR Line of Hanshin Line Motomachi Station and 10-15min to Sannomiya Center Gai Shopping Street.
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Price per night from:US$104
Posted on May 11, 2026
Gin1412Kobe is an excellent destination for a comfortable family trip with kids. It offers mountains, the sea, cable cars, parks, an aquarium, a Ferris wheel, night views, and shopping. We chose this hotel purely for its convenient location, especially with children. It's right above Sannomiya Station, Kobe's largest transportation hub (buses, private railways, JR trains all in one place), making getting around incredibly easy. The room wasn't huge but perfectly adequate. It's a shame we weren't assigned a high-floor room this time; we would have loved to enjoy the city's night view from up there. I hope Trip.com can pay more attention to requests from Black Diamond members. We look forward to visiting Kobe again, and if we're not staying overnight at Arima Onsen, this hotel will definitely remain our top choice for 2-3 nights.
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Price per night from:US$122
Posted on Jul 10, 2026
Guest UserNo major issues, just a bit small. It's right next to a Starbucks and very close to Kobe Sannomiya, including the airport bus stop. Daimaru department store is also nearby, making it super convenient for dining, entertainment, and shopping. The breakfast is quite basic, so you might want to try some local food outside instead.
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Price per night from:US$108
Posted on Apr 6, 2026|Standard Twin Room
Guest UserThe double room was quite a bit more expensive than the king room, but it was very spacious and clean inside, truly comfortable 👍 The front desk is on the second floor, and there's a lounge next to it. It seems like they offer free snacks in the afternoon, but we didn't get to try them.
The location isn't far from Sannomiya Station, but it felt like a maze around there 😵💫 Plus, with the skybridge under construction, several directions were blocked, so it took us ages to find our way in and out every time 🙃 And we had to go up and down that complicated skybridge—maybe I'm just bad with directions… It's about a 10-minute walk to the airport bus stop, which isn't super convenient if you're hauling luggage.
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Price per night from:US$65
Posted on Jul 5, 2026
Guest User
The hotel pool isn't free; it costs 5500 JPY to swim. The hotel's location is super close to Daimaru department store—just take the elevator down on the right. A short walk further brings you to Hankyu, and then Sannomiya. Kobe really is small, but it has everything you'd want to buy. It's a small but refined city, making it hard to get lost. To get to Arima Onsen, the shuttle bus stop is in the same place as the Sannomiya bus terminal, which is also where you catch the bus back to the airport. The transportation here is incredibly convenient; you don't need a taxi at all. The hotel's free shuttle takes a long time, so walking is often faster. You can even reach Sannomiya directly from the Daimaru underground passage in about 10 minutes.
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Price per night from:US$149
Posted on Jun 2, 2026
Guest User
This hotel is quite close to JR Sannomiya, Hankyu Department Store, and the bus stop for Kansai Airport, though you'll need to cross a couple of traffic lights. It's a bit further from the bus stop where you arrive from Kansai Airport in Kobe and the bus stop for Arima Onsen, but overall it's acceptable, as Kobe is small and walking with luggage isn't a problem. Montbell and Patagonia are just a 2-minute walk away. It's an older hotel, but the exterior is very grand. The foreign front desk staff speak excellent English. You can store your luggage on the day of check-out and also before check-in. For under 300 [currency, e.g., Yen/CNY] without breakfast, it's fantastic value for money for a one-night stay.
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Price per night from:US$51
Posted on Jun 17, 2026
Guest UserThis hotel offers good value for money. The front desk lady was very helpful; she even allowed us to check in early when my family member wasn't feeling well. The room wasn't too small, there was enough space to open a 28-inch suitcase. The hotel's location is excellent, right across from where the airport bus drops you off, and very close to Sannomiya Station. There are many restaurants nearby. The only minor issue is that due to road construction, you have to access the hotel through an inconspicuous alleyway, which is easy to miss if you're not paying attention.
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Price per night from:US$56
Posted on Apr 21, 2025
Anonymous User
Not sure what has happened to Japan standard in the past couple of years but had called the hotel to confirm that linens are scent free (standard in Japan before) and was told yes. Unfortunately they are not, this new laundry detergent that is slowly spreading throughout Japan is absolutely horrible causing all sorts of allergic reactions (not only to me.) I start having rashes, compromised breathing, and inflammation issues. If it’s the same detergent used back in America, then it might be eco-friendly, but definitely not human friendly. I truly hope that Japan goes back to the way it was before the introduction of some western products filled with harmful chemicals to humans. It is not because you don’t react to it that it is not harming your body, it’s only a question of time and when it does, you won’t know why and there is no turning back. Take it from an Asian American born who was the biggest fan of American marketed products. We do have good products like ECOLAB, which is both, sustainable for the environment without compromising human health. Maybe laundry company should look into that company or simply return to Japanese products before. Good thing thing their pyjama are still scent free so I had to wrap the bed and cover with their pyjama to get through the night.
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Price per night from:US$47
Posted on May 26, 2026
jhbennyThe location is great, just a 7 to 10-minute walk from Sannomiya in the city center. Breakfast at Matsuya next door to the hotel offered four good options. Most importantly, the price was very reasonable, and the room size was decent for a solo traveler. Overall, it's a good accommodation choice in Kobe.
Ctrip's hotel navigation was slightly off, taking me to the back entrance, but it's actually right on the main street, and the location is excellent.
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Price per night from:US$70
Posted on Jan 20, 2026
maymaymay33
A fine hostel. No lift, so you'll have to haul your luggage up at least 4 flights of stairs. Towels are available only for rental. I didn't see much of the staff. The space was very clean, I stayed for two nights and there were only a couple other people. A little expensive for what it is, though I think prices in late December tend to be higher
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Price per night from:US$18