1 Chome-2-35 Sakaemachidori, Chuo Ward, Kobe City, Hyogo Prefecture, 650-0023, JapanView Hotel Details
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Kobe Motomachi Tokyu Rei Hotel Guest Reviews
4.5/5
Great
145 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.6
Amenities4.3
Service4.5
Cleanliness4.6
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All reviews(145)
Positive reviews(142)
Reviews with photos/video(33)
Awesome rooms(29)
Near shopping area(22)
Friendly staff(20)
Convenient for shopping(19)
Awesome amenities(17)
Easy to get around(10)
Great value for money(8)
Many amenities(5)
Negative reviews(3)
Lau Aigan
Superior Twin Room
Checked in Dec 2024
Business travelers
5 Reviews
4.0/5
Very Good
Posted on Jan 26, 2025
It was my third time staying at this hotel. The hotel is loated near JR Motomachi Station, just 6 minutes walk. The hotel room was was spacious for 1 person. It was clean and tidy. The breakfast was delicious.
Response from Property: Thank you for choosing to stay with us for the third time. We are so happy to hear that you enjoyed the clean, spacious room and delicious breakfast. It's also great to know that our location near JR Motomachi Station was convenient for you.Your recommendation means a lot to us, and we truly look forward to welcoming you again on your fourth visit to our hotel.Kind Regards, Kobe Motomachi Tokyu REI Hotel
Xiang Da
Superior Twin Room
Checked in Dec 2024
Family
4 Reviews
4.2/5
Very Good
Posted on Jan 10, 2025
Good location and room is comfortable but breakfast can be better and there’s no smart tv
Response from Property: Thank you for sharing your review with us and for highlighting good location and room condition. At the same time, we would like to extend our sincere apologies for the areas that did not meet your expectations, and we would like to assure you that your feedback has been noted for necessary improvements. The TV in the guest room has been gradually changed to new ones since January 2025. And the contents of breakfast will be changed during the first half of this year, please look forward to it.Thank you for your review once again, and we hope to welcome you back for an enhanced experience in the near future.
Anonymous User
Superior Double Room
Checked in Sep 2024
Couples
10 Reviews
5.0/5
Outstanding
Posted on Nov 7, 2024
Best location in Kobe just next to Chinatown. Walking distance to shopping area as well as to Kobe port. Will highly recommend if visit to Kobe. Room was spacious able to accommodate 3 luggages
Guest User
Superior Twin Room
Checked in Sep 2024
Travel with friends
23 Reviews
5.0/5
Outstanding
Posted on Oct 31, 2024
Reception Iroha Nozato is great with local tips and very helpful with my requests. 5 star service from her
Response from Property: Thank you for sharing your review with us and for highlighting our service and the pleasant staying experience. And we're very glad to hear that our staff, Nozato was helpful to you. Your comment is a great help to us who strive for continuous improvement in our guest experience. We are looking forward to your next coming to Kobe and serving you again in the near future.Kobe Motomachi Tokyu REI Hotel
B.t.
Superior Double Room
Checked in Sep 2024
Couples
7 Reviews
4.5/5
Great
Posted on Oct 24, 2024
Chinatown is very near. Shopping street is near. Water dispenser on every floor.
Christine
Superior Twin Room
Checked in Sep 2023
Couples
1 Reviews
5.0/5
Outstanding
Posted on Oct 22, 2023
This hotel was very convenient as we where headed to Osaka. Motomachi Station was close by and Chinatown was right next door with many delicious foods to choose from. There is an alley of shops called Kobe Motomachi if shopping is your thing to do on trips.
包包B
Standard Double Room
Checked in May 2024
Travel with friends
7 Reviews
4.0/5
Very Good
Posted on Jun 3, 2024
Spacious room (for hotels inside tourist area). Clean and helpful front desk.
SANG POK Chung
Superior Double Room
Checked in Nov 2022
Travel with friends
1 Reviews
4.5/5
Great
Posted on Jan 25, 2023
Excellent Location, Very friendly and helpful staff and a room with good size. High recommended
yoke Har
Standard Double Room
Checked in Jul 2024
Couples
20 Reviews
4.7/5
Amazing
Posted on Aug 17, 2024
Convenient
Guest User
Standard Single Room
Checked in Nov 2022
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Dec 30, 2022
The hotel is clean and located at a convenient location.
ひいこ
Standard Single Room
Checked in Dec 2024
Solo travelers
1 Reviews
3.7/5
Posted on Jan 27, 2025
The location, hospitality and facilities were good, but the room was not cleaned properly. When I walked in the room, a lot of hair was stuck on the front and back of the disposable slippers, which was stressful. When I was taking a comfortable shower in the bathroom, the black mold on the door frame peeled off and flowed out. I think the cleaning is the only thing that is disappointing.
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旅行就是生活
Standard Double Room
Checked in Dec 2024
Travel with friends
26 Reviews
5.0/5
Outstanding
Posted on Jan 9, 2025
The hotel is conveniently located, close to Kobe Tower, Chang'an Street and Pedestrian Street. Coffee shop rooms mainly provide accommodation for local flight crews to stay. The room has all the facilities. The most surprising thing is that it has a massage shower. It is a great value at this price.
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Jiawen mom
Standard Single Room
Checked in Nov 2024
Solo travelers
11 Reviews
4.5/5
Great
Posted on Jan 8, 2025
The location is very convenient, and there are many options for breakfast. If I go to Kobe again, I will consider it again. High cost performance, highly recommended.
Original TextTranslated by Google
delta.edwin
Superior Double Room
Checked in Nov 2024
Family
6 Reviews
4.7/5
Amazing
Posted on Dec 19, 2024
The location is good. There is a parking lot opposite. Night parking is ¥1,000. There is a food street next to the hotel, which is very convenient. The room is not big but has complete facilities and is clean. Breakfast is OK
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Guest User
Standard Single Room
Checked in Oct 2024
Solo travelers
2 Reviews
5.0/5
Outstanding
Posted on Nov 6, 2024
I stayed for several nights.
The lobby and corridors were very quiet and peaceful.
I wanted to stay longer.
Even though it was in a busy area such as Nankinmachi, the spacious and calming atmosphere of the private room was very relaxing.
The hotel is connected to multiple transport lines for sightseeing in Kobe, making it a very convenient hotel.