Arimacho 1404, Kita Ward, Kobe City, Hyogo Prefecture, 651-1401, JapanView Hotel Details
Select your travel dates to check room availability
We Price Match
1 night
Waseidou Zen Guest Reviews
4.1/5
Very Good
27 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.1
Amenities4.0
Service4.2
Cleanliness4.1
Filter by:
Sort by:
All reviews(27)
Positive reviews(18)
Reviews with photos/video(8)
Friendly staff(9)
Awesome rooms(7)
Well designed(3)
Negative reviews(2)
Jundo
(Water Lily) Japanese-style Room with Stone Bathtub, Room 11
Checked in Nov 2024
Solo travelers
15 Reviews
4.7/5
Amazing
Posted on Jan 27, 2025
I stayed in the hotel for one night and absolutely loved it. I got a beautiful room in Japanese style, clean and spacious. I saw some reviews mentioning that the location is a bit remote. Well, it is not in the middle of the "tourist steet", but it is very close to it and you get some privacy. It is true that you might struggle with your suitcases a bit since you need to go upstairs to get there.
The hotel has it's own little garden, which is beautifully designed. Don't rely too much on the bathtub if you are looking for a private onsen option. It didn't feel very clean and I enjoyed a common spa area in the town more. I recieved a free ticket to the common spa after check in, by the way.
Alice
(Water Lily) Japanese-style Room with Stone Bathtub, Room 11
Checked in Jul 2024
Couples
13 Reviews
5.0/5
Outstanding
Posted on Sep 1, 2024
Clean and nice. Stone bath is good. 金の湯 is just around the corner. Good restaurants around the hotel too. 
Cici.C
(Young Bamboo) Japanese-style Room with Bathtub, Room 6
Checked in Nov 2024
Couples
4 Reviews
3.0/5
Posted on Dec 13, 2024
Stairs only. Not recommended for travellers with heavy luggage.
Guest User
(Dawn Moon) Japanese-style Room with Balcony, Room 2
Checked in Nov 2022
Family
3 Reviews
4.7/5
Amazing
Posted on Dec 15, 2022
The interior design of the hotel is 禪. It gives you a peace of mind and silent feeling. The room that I stayed has a balcony. It has a good view of the onsen area.
The staff is helpful and polite.
Response from Property: thank you for using. We hope to see you again.
Anonymous User
(Water Lily) Japanese-style Room with Stone Bathtub, Room 11
Checked in Jun 2024
Couples
1 Reviews
4.5/5
Great
Posted on Jul 30, 2024
The staff were very polite,
the amenities were all there, and the room was spacious and comfortable!
We were even given tickets to the hot springs!
Original TextTranslated by Google
2017weisuomeinv
(Water Lily) Japanese-style Room with Stone Bathtub, Room 11
Checked in Dec 2023
Travel with friends
38 Reviews
5.0/5
Outstanding
Posted on Apr 9, 2024
The location is relatively hidden, but those who like quiet will be delighted. It is not very friendly to those with large suitcases because they have to climb the stairs. There is a winding courtyard at the entrance, which makes people relax. The hotel is located next to the hot spring temple.
My room is on the underground first floor. The weather is very cold, the corridor is not warm enough, and the heating system of the room is also generally expected to be upgraded. There is a very loud and low-powered heater and a stove for heating. The bathroom is particularly cold because it cannot be heated. The design and hardware materials of the bathroom are simple, generous and upscale. The room is a classic tatami, which is OK for two people to sleep. It’s just that the public area of the room is a little narrow and the suitcases are just full when spread out. The rooms in Japan are not big, so you need to get used to it.
I forgot whether the receptionist was from Fujian or Taiwan. The service was super good and considerate. She spoke softly and gave the most pleasant enjoyment to the whole journey. She would give a lot of travel suggestions and answer every question. It is not an exaggeration to say that this store has a soul because of this lady.
Original TextTranslated by Google
6/8
Guest User
(New Greenery) Japanese-style Room with Bathtub, Room 5
Checked in Dec 2023
Family
13 Reviews
3.0/5
Posted on Mar 21, 2024
Facilities: Normal, what a hotel should have.
Hygiene: Normal, the overall hygiene of the room is fine, the public area is not so clean, it may be due to the weather.
Environment: Need to climb the mountain, take care if you have large luggage. The courtyard is not well maintained.
Service: The service is actually a bit confusing, because I occasionally heard the front desk speak Chinese, but whenever I talked to her, it was English and Japanese, which I couldn't understand.
Original TextTranslated by Google
Anonymous User
(Water Lily) Japanese-style Room with Stone Bathtub, Room 11
Checked in Oct 2023
Couples
4 Reviews
2.2/5
Posted on Feb 10, 2024
Who knows who lives there? It scares people to death. It focuses on a Chinese to deceive the Chinese.
The worst hotel in my 23-day trip to Kansai.
Let's put it this way. To put it bluntly, the room is a basement. No matter what the terrain is, it is a basement. The air conditioner makes abnormal noise. The bathroom and bathroom in the room are freezing to death.
The sink doesn't even have hot water
The entrance is also weird and the location is hard to find. Those dragging boxes must be careful. This is my personal experience.
Original TextTranslated by Google
Nice travel
(Young Bamboo) Japanese-style Room with Bathtub, Room 6
Checked in Apr 2024
Solo travelers
13 Reviews
5.0/5
Outstanding
Posted on May 18, 2024
The room design has a Japanese feel, with enough space and very comfortable
The location is near the commercial street and Kinnoyu, easy to access.
Staff are polite and eager to communicate with guests
Original TextTranslated by Google
Response from Property: We are really excited to see your positive comments to us. Thank you for your recognition. We will serve every family member attentively and look forward to seeing you next time.
Guest User
(Misty Moon) Japanese-style Room with Balcony, Room 1
Checked in Feb 2024
Travel with friends
5 Reviews
4.5/5
Great
Posted on Mar 25, 2024
The place is not easy to find. It will be very uncomfortable if you have large luggage. The environment is OK and the service is quite warm. If you need to eat Kobe beef, please make a reservation in advance.
Original TextTranslated by Google
Taeki
(Young Bamboo) Japanese-style Room with Bathtub, Room 6
Checked in Dec 2023
Couples
4 Reviews
5.0/5
Outstanding
Posted on Jan 30, 2024
The room was spacious and they were very friendly, so I had a great stay.
Original TextTranslated by Google
Anonymous User
(Red Leaves) Japanese-style Room without Bathtub, with Shower and Toilet, Room 8
Checked in Dec 2022
Solo travelers
3 Reviews
4.7/5
Amazing
Posted on Jan 14, 2023
The elder brother who can speak Japanese, Chinese and English, the environment is also very good, but it is a pity that there is no outdoor hot spring in the garden, the food is very delicious, and the hot spring roll of gold/silver soup is also given away!
Original TextTranslated by Google
Response from Property: Thank you for your comment and we look forward to your visit again.
Guest User
Western-style Room With Bathtub And Shower, Shared Toilet, Room 7
Checked in Jun 2023
Business travelers
6 Reviews
1.2/5
Posted on Jul 13, 2023
The taxi driver can't be found. No one answers calls after 10pm. I asked at the nearby 71 convenience store and no one knew. The price/performance ratio is not high.
Original TextTranslated by Google
Response from Property: Hello, our check-in time is from 3 pm to 10 pm. If you check in after 10 pm, please call our front desk service in advance before 10 pm so that we can respond to your call. The front desk has closed after 10 o'clock.
CasseyCheng
(Misty Moon) Japanese-style Room with Balcony, Room 1
Checked in Jun 2023
Family
12 Reviews
4.0/5
Very Good
Posted on Jul 9, 2023
The staff are all Chinese and have nice attitudes. The menu in the hotel is all home-cooked Chinese food. It is very close to Jintang, but be careful of the steps.
Original TextTranslated by Google
Response from Property: Thanks for your comment.
Yang Anqi
(Dawn Moon) Japanese-style Room with Balcony, Room 2
Checked in Nov 2022
Couples
1 Reviews
5.0/5
Outstanding
Posted on Dec 25, 2022
Very beautiful Japanese style room! Bigger than expected, the room actually looks nicer than the pictures. The elder brother at the door was very enthusiastic, recommended us places to eat nearby, and helped us locate the station. A very satisfying night! (Very suitable for couples, the bathtub is huge!!
Original TextTranslated by Google
Response from Property: Thank you for your comment and look forward to seeing you again.