Reviews of Arima Royal Hotel

It is our first experience in ryokan. Extremely nice and cute, nearly no one speaks English, but it makes time in Hotel more interesting! Traditional room, good onsen (i personally prefer the one on the rooftop) and not crowded.  We had Beef Kobe dinner and it was good and interesting, we didn’t understand a half of ingredients in some dishes, but still enjoyed our time!  Complementary tea/coffee/soft drinks and dessert were adorable.

The hotel is conveniently located, clean and hygienic, and the service is exceptionally friendly and courteous. On Sunday, we had many couples and families with young children checking in. After check-out, the hotel even arranged for us to take photos with people dressed in formal kimonos who looked like flower petals… a truly heartwarming and touching experience. Highly recommended! I would definitely come back again… The room rate is reasonable.

There aren't many Korean reviews on Trip.com. The staff really don't speak English... It feels like a lot of locals go there. It's a bit tricky if you don't speak Japanese well. Breakfast is also explained in English as "this is rice" or "this is soup." Enjoy it. Speaking Japanese, it's easy to check small details like whether a raw egg will be placed on top of the rice. On the first day of check-in, a guest's outerwear (hotel supplies) was left in the massage chair the previous day. Cleaning is scheduled at 10 or 11 AM, which takes about two hours. One bottle of water (from Fuji) and one can of micro-beer are provided per night. Snack time is from 7:30 to 9 PM on the first floor. Drinks are available at any time. The onsen is only open to the public, but the water quality and maintenance are excellent. However, when I asked the staff about a tattoo during my stay, they told me it was illegal, so I was annoyed. Apparently, that guest was a bit scary. The private baths in the accommodations aren't hot springs, but the water quality is excellent. You can enjoy the outdoor baths at night while gazing at the stars. The food... The explanations are a bit vague if you don't speak the language, but the portions are very generous. However, the menu felt tailored to the locals. It was so generous that I left the rest. During my two-day stay, each meal was different and satisfying. It's just that the local cuisine felt a bit unfamiliar. Overall: If you can speak Japanese and are familiar with local cuisine, you'll enjoy it.

It was a bit disappointing that there was no Korean patch, but overall it was a good accommodation.

This isn't a traditional, historic hot spring hotel, but rather a modern one. The rooms are nice, and the dinner and breakfast are quite generous. However, the hot springs are average (only three types available). The upside is that the rooms have semi-open-air baths. Relatively speaking, the prices are a bit high, so I wouldn't recommend it.

I have never been to a ryokan before, so I can't really rate the quality of service. But if you measure it as a regular hotel, it's very good. There are onsen on the first and top floors, indoor and outdoor respectively. There is a buffet where you can have a snack of desserts, but nothing more.

The room is average, with a massage chair and a bathtub on the balcony. The staff are very attentive and the breakfast and dinner are very rich.

The hotel is too old! It's not very comfortable to live in, but the breakfast and dinner provided are very good. There are too many good hotels in Arima Onsen. The location of his hotel is better, and the service level seems to be much better in Japan than in China. There is nothing to comment on.

【客室】 運良く風呂付きの部屋をご用意いただき、移動コストゼロで有馬名物の金泉を堪能できました。 部屋も清潔で、リカバリーに最適です。 【食事】 夕食の会席料理は、素材の良さと調理の技術が際立っており、非常に満足度の高いデータが得られました。 ボリューム・質ともに2万円の価格帯を大きく超えています。 【総評】 混雑を避けた時期の選択が功を奏し、最高のコストパフォーマンスを体験できました。 スタッフの対応も丁寧で、納期（チェックイン・食事時間）通りのスムーズな運営でした。

純正的日式温泉♨️ 很喜歡做的日本料理 很有特色 並且都很有禮貌 到了車站酒店會來接 歡迎大家前來預訂 空尼七哇

찾아가는 길이 쉽지는 않았어요. 저녁은 아주 작은 방에서 주는데 그런대로 괜찮습니다.

This hotel has a lot of promise but doesn't quite deliver. The location is beautiful, nestled in the hills above the attractive and calming town of Arima Onsen. The steepness of the location means that anyone with mobility issues is likely to need car transportation to the front door. The hotel itself is well-presented, with a nice modern lobby area that contains drinks machines and serves snacks; these are nice, but are nowhere near a full service. The room itself was a mixed bag. Firstly, we were hoping for an outdoor bath, having been told 'some' rooms of our type contained these, but this was unfortunately not the case. The tatami-style bedroom was lovely and comfortable, but the bathroom was horrible, giving the impression of a renovation which ran out of money halfway through. The shower room appeared not to have been changed for decades and we used it as little as possible. A few touches were also lacking in the room generally: the air conditioning was old and slow, the light fittings also looked dated and the table was cheap and plasticky. Some areas of the hotel were a little unkempt by Japanese standards and made it seem as though the central areas were designed to give a false impression, This is a shame, as the staff were lovely, and elements of the hotel were very nice. With a little bit of refurbishment, this hotel could be very nice but in its present condition, it makes for a frustrating stay.

My husband got COVID-19 the day before, so I had to cancel. They charged me an 80% cancellation fee, and their service was disappointing. It's ridiculous that cancellation fees are charged 60 days in advance. What preparations are there 60 days in advance? Please be careful when booking.

I was surprised that the room had no windows. The hotel advertises itself as a private open-air bath, but all the windows and spaces that would have once been there to enjoy the view have been removed and the bath has been remodeled into a semi-open-air bath. Of course, there is no hot spring water. It is just a bath. There is no air in the room, and the morning sunlight does not reach it. Even after dawn, the room is pitch black. The futon is laid out in the room, and there is not a single chair provided. There is not even a simple stool. There is only a thin wooden floor chair and a thin cushion. There was an electric massage machine that was strangely stylish and out of place, but it was only used as a chair. We ate in a private room-style restaurant, which is popular these days, and the woman who guided us was polite and likable, but the air conditioning was too hot and we left our seats early. We were unable to finish the sushi we were looking forward to because the sushi rice was not very good, so we took it back to our room for dinner, but we ended up not eating it. We had breakfast in the same private room. The guide's explanation was hard to hear, and I had to ask him to repeat it. However, the breakfast was delicious. I don't think it's necessary to reheat the miso soup in a small iron pot with solid fuel... It was my first trip to Arima Onsen, but the hotel I chose wasn't the best... What a shame.