Mercure Koh Chang Hideaway

Room was clean, comfy bed, good shower, good views. Restaurant food is tasty~can sit on the beach. Also bar and bean bag chill by the beach. The main pool however needs a huge revamp 😂 looks too green, not sure if they opted for the green pool tiles which make the water look greener. Well, the outskirts of the pool look almost rusted, so better if the whole pool gets a revamp.

The staff is super nice !! It’s directly on the beach but the area around is quite slums… It’s remote from the man attraction you have to drive 20/25min by scooter to be at the main places

The Mercure Koh Chang Hideaway is a solid 4-star resort located in Bai Lan Bay. As the name "Hideaway" suggests, it is secluded, peaceful, and removed from the busy party areas. It is an excellent choice if you want privacy, relaxation, and great swimming pools, but it is not the best choice if you want to swim in the ocean directly from the hotel beach. Key Features • Location: It is located at Bai Lan Bay, which is south of the popular "Lonely Beach." It is very quiet. To find nightlife or a variety of street food, you will likely need to take a taxi or rent a motorbike to drive about 5-10 minutes to Lonely Beach or Kai Bae. • The Beach: Important Note: The hotel has a private beachfront, but it is quite rocky. It is beautiful for sunsets and relaxing on bean bags, but it is generally not suitable for swimming due to the rocks. • Pools: To make up for the rocky beach, the hotel has two excellent swimming pools. One is a large free-form pool by the ocean, which is very popular with guests. • Rooms: The resort offers a range of rooms from Standard to Private Pool Villas. The rooms are generally reviewed as spacious and modern with Thai influences. The Pool Villas are highly recommended for couples seeking privacy. Dining & Facilities • The Bay Restaurant: Serves International and Thai cuisine. Reviews generally praise the breakfast buffet for having a good variety. The restaurant offers ocean views. • Facilities: • Fitness Center & Spa: There is a well-equipped gym and a spa offering massages (often cited as a highlight by guests). • Entertainment: The hotel has a Karaoke room, a Kids' Club for families, and often hosts fire shows on the beach in the evenings.

older hotel, swimming is tricky due to many stones. but the price is fair for what you get

This was my first time choosing Mercure instead of Sylvan. I usually stay at Sylvan, and this time I wanted to experience an Accor property. The resort is a bit older, and the location is somewhat far, but I understand this as it was my choice to stay in this area. The front office experience was just okay, while the F&B team was very friendly and helpful. I would especially like to mention Khun Tod, who made sure we were well taken care of. I had dinner at the restaurant and noticed his warm attention not only to us but to other guests as well. During breakfast, I was asked for my room number twice. I may be mistaken, but it made me feel slightly uncomfortable. P.S. You may want to skip Starbucks, as it didn’t feel worth the price.

A very comfortable hotel. We had a room with a sea view. The evenings are magical when the sun sets. The breakfasts are very varied, and the hotel staff is quick and very polite. There are plenty of different restaurants right next to the hotel. I highly recommend it.

Fabulous hotel 3 staff members stood out for the helpfulness Gigi, ckjv and mark They couldn’t have been more helpful Highly recommend

Loved this place! Great pool and beach. Never got a drink or food here though. Waited for over 20 minutes with 4 people behind the bar to have them all disappear and not get served at all.