Just got back from my May Day holiday trip. I'd read some pretty negative reviews online beforehand, and now that I've been, I'll give my objective take – and yeah, there's definitely stuff to complain about, haha. The hotel's public areas aren't great; there's no real scenery, and the lobby is tiny. What they call a beach isn't really a beach; it's more of a pebble beach, and it hurts to walk on. But, because of the rocks, you can get some nice photos. Overall, the hygiene is just okay. The shower head was full of limescale, and the towels were a mixed bag – some were new, others had frayed edges. The villa does come with two Ritz hats, one for men and one for women. It's pretty absurd that for this price, the minibar isn't complimentary, not even a first-round offering. The staff generally have good service awareness, though a few at the restaurant looked quite glum. The breakfast buffet was a disaster – limited options and not tasty at all. The only silver lining was that my daughter had a lot of fun in the villa's pool, and the view from there was decent. But if I come back to Koh Samui, I definitely won't be choosing this place again. That's about it.
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