Guest User
January 20, 2023
Pros: quite a good location, peaceful beach and very serene atmosphere, two friendly ladies at reception
Cons: I spent at the place less then 12h and got a text on WhatsApp from the hotel reservation manager(!!!) Aoffy , who without any explanation said they’d check me out the next morning instead of 4 nights since there was a mistake with the booking and the price I payed was lower than it should be. He also said- we were generous enough to check you in (!!!) “because it was late and you are a lady”, not because I paid! Ridiculous service and attitude, I booked the place 9 days in advance and since I used to work in hospitality before, I know that they were supposed to check my booking including the room rate, if there was any problem with it, they were supposed to contacted Trip or ******* and solve it upfront, instead of not throwing their back office problems onto their guests! He was very rude and definitely under qualified for this position. He was attacking and annoying me on WhatsApp, I asked him to send me a formal email with the explanation and contact details of their GM and he disappeared. 6h later Trip finally solved the problem and I stayed there for three more nights but the impression was ruined and I just didn’t feel welcome there.
It also felt like there was no enough stuff at the restaurant, sometimes you’d have to go to reception to ask for someone to come over and sell you a bottle of water.