It’s an older motel, the rooms are very clean though and everything worked. The private thermal pool was enjoyable, but not sure it was worth the cost. There are a lot of events in Taupo, usually at weekends, so it’s worth checking a variety of dates if your plans are flexible. I’d say it’s a 3+ star hotel, not 4 star, but priced as a 4 star. I wouldn’t return due to the cost.