Guest User
October 22, 2023
We were unsure about this hotel after reading other reviews, but I'm glad we kept an open mind as there was plenty to enjoy about this hotel and location. We went at the end of September 23, for a week, with Jet2 on a good all inclusive deal. Overall we think it was good value for money. I really wanted a quiet location and quiet, peaceful and restful holiday, hence selecting a resort out of the town centre and outside of UK school holidays. The only real negative, for me personally at this time, was the noise. Part due to other holiday makers and part due to the constant 'entertainment' which was on from 10am every day except Thursdays and each night the music got louder as the guests had more to drink and also got louder. The entertainment was outside by the main pool, and our room was close by, but there seemed nowhere to go to escape it. It didn't get quiet until around midnight/1am and I needed more sleep than that. It's a personal view only as many people did sound like they were enjoying it! During the day we took the shuttle bus into town a couple of times to escape the noise but at night it was too dark to walk anywhere outside the resort, we could have got a taxi into town but I didn't want to do that, I just wanted to relax and read my book quietly. We could have possibly asked to be moved to a quieter room further away from the main pool, but then we might have lost the great view. There were lots of positives; the location was great in terms of being higher than the town with a great view over the sea towards Turkey. The room was great, great location in this large resort in being close to the bars, pool, reception and restaurants. We had room 268. It was a large room with separate seating area and good balcony. It was clean on arrival. Our cleaner was not the best, she was younger than the other cleaners who did seem more committed to their job, but it was ok, we don't clean our house every day at home! The choice of pools was great, they were everywhere and they all looked great and clean, lots of choice and lots of good quality sunbeds at each one. None of them were too busy and some were quieter if you didn't mind walking a little further up into the resort. The restaurant was good. The food was excellent and a great deal of choice at each meal time. The staff in there were friendly, worked their socks off and did their best to help everyone and accommodate the busy sittings. The only thing we did notice was that the food labelling was sp**** and my wife has a shellfish allergy so we had to be careful when making our daily selection. The main restaurant problem, in my view, was more around some of the clientele, not the staff or food. They were mostly English, who were nothing but greedy and piled their plates high and left lots of food untouched. The amount of food waste due to this made me angry and was embarrassing. But sometimes that's what you get with cheap all inclusive deals. The bookable upstairs restaurant was good and