Grecotel Casa Paradiso

Positives: We stayed in a Bungalow Family Room which was spacious, beautifully designed, and had a lovely outdoor area. It was quiet and peaceful. Towels were changed and bins emptied daily. The hotel is perfect for families with younger children (up to about 8 years old). We went with two boys (4 and 8), and they loved it. The two slides kept them entertained, and the beach bar was excellent—always cocktails and snacks available. There were plenty of sun loungers, especially on the beach, with no need to wake up early to reserve. That made the stay very relaxing. The entertainment team was great—friendly, not pushy, and always offering activities. They were amazing with children, and the mini disco was the best we’ve seen so far, with all the staff putting their heart into it. Evening entertainment suited all ages, and we especially enjoyed the beach party. Negatives: While most of the staff were lovely and smiley, the reception team was disappointing (except the lady who did our check in efficiently on the evening we arrived and explained everything). On several occasions when I asked questions, they seemed abrupt and in a hurry, even when no one else was waiting. The biggest drawback was the food. It really needs improvement and is the main reason for the lower rating. Most meats were dry, with little variety. Even simple dishes like Greek salad were below standard. The buffet was very pork-heavy, which made it difficult for us on some days since we don’t usually eat pork. Desserts were the worst part, mostly inedible, just cream and jelly-like options. The wine was also very low quality. Another issue was cleanliness of the public bathrooms, especially those near the pool. They were not well maintained, and I even saw a cockroach in one of them. Our room also had these tiny worm like snakes (apparently harmless and called "blind snakes") We first thought it was one that lost her way but we ended up finding one or two everyday and getting them out. We did ask someone to come and sort it out, but they told us they were harmless and didn't do anything other than getting them out. We love the sustainability concept and appreciate that they grow their own vegetables, but unfortunately, we didn’t see this reflected in the meals. It made us wonder if it might be a bit of a waste of time and money, since the menu didn’t seem to highlight those fresh, organic fruits and vegetables. As a whole, we felt everything about the hotel except the food was great but on this basis, we wouldn't come again.

We love Grecotel and this was our second stay in one of the hotels. We choose Kos island to explore new part of beautiful Greece and were very satisfied with the stay. Overall hotel area is nice, calm and clean. We like the whole concept where the building were surrounded by growing vegetables. Staff in main building was really so helpful and smiling all day. Our room was in the one of the bungalovs and we were upgraded to big family room with 4 spacious rooms and 2 bathrooms which was really great. This room was perfectly located (r. nr 501) near beach pool, also not far from main building. It was calm, equiped with hair drier, clima in each room and comfy beds. No ants, no mosquitos-but there was electric Raid if necessary. The room was cleaned every day, new towels were changed daily and also water bottles available new daily. Food was plentiful, lots of fresh vegetables and also traditional greek dishes, also some kids meals always available (fries / pancakes/ pasta / pizza) and have to say, the pizza was sooo tasty. Also grilled offer and lots of sweet cakes/desserts served every day. We also like beach bar by the pool for sandwiches or waffels and icecream. My kids liked pool with waterslides, as well as a nice long beach. There was part with a sand on the left and other more rocky on the right where some fishes could be seen. But shoes not needed. The sea was clean, some days with bigger waves. No reservation of sunbeds should be done in the pool area but visitors don’t really accept - recommended to ad some sunbeds more or a new pool to be built to have more space for this kind of people. However the beach is really close and there were lots of free sunbeds whole day, so no problem to be a while in the sea and then have some fun by the pool while you stay on beach-sunbed. We really like the no-waste concept of the hotel, one thing for improvement was the usage of paper cups for drinks. I personally would prefer re-usable plastic cups, as it is common in other Grecotel hotels. Just one last recommendation for improvemet should be to the shower water ballance-it was so hard to get right water temperature, either it was really hot or cold, something between was really hard to achieve that this was really upsetting to see all the water flow away. Probably it could be a problem of the room but recommend to fix this for future guests, if possible.

Loved the vegetable and fruit plantings, especially when we saw the kids club harvesting the aubergines.

Overall, we really enjoyed our stay. Since it was early in the season (May 15 - 22nd), not everything was open yet, which is understandable but something to keep in mind. I wasn’t too keen on the buffet setup, as you have to get your own food and drinks, which meant our family didn’t always get to eat together and the food was often cold, no matter how early you get there. That said, the staff were all very friendly and helpful. Street food at pool was nice. Pool area lovely. Pools freezing at first, but once you’re in, it’s fine! Hotel close to beach and good that a small town is just a short 15-minute walk away - we went to use the ATM and one night for a meal for a change of scenery. Mini disco was the highlight for our four year old.

The overall stay was very good and we had a good time. Our cabin was not really up to date and the photos submitted a different feeling. It was okay but pretty simple and useful. We could not use the closet because it was only stuff for hanging things. We really liked how the whole area was designed and that they planted vegetables all around.

Very bad hotel Stood 4 one night. Air conditioning very noisy. Rooms are small, but enough space for ants and spiders. Bathroom rottened. Room smelled. But the worst thing was the “food”. Breakfast horrible. Lunch was not eatable. I do not understand how people could stay longer than 1 night. Should not forget to mention that the rooms are very noisy and the cleaning woman in the morning are really loud. Even with a do not disturb sign up they knock at your door until u open and than they say: oh sorry.

Was a lovely stay,rooms clean but beds not so comfortable

Hospitable staff, welcoming country and people.

Personal was great, friendly, clean