TB-00-01 1Borneo Hypermall Jalan UMS, Kota Kinabalu, Sabah, 88450, MalaysiaSee Hotel Details
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1 night
Guest Reviews
8.4/10
Very good
301 Reviews
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.3
Amenities8.3
Service8.6
Cleanliness8.4
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All reviews(301)
Positive reviews(283)
Reviews with photos/video(101)
Delicious breakfast(33)
Parking difficult(26)
Convenient for shopping(23)
Clean pool(13)
Great swimming pool(13)
Perfect for kids(9)
Has facilities for children(6)
Family activities available(6)
Negative reviews(18)
Guest User
Deluxe King Room
Stay Date Mar 2026
Solo traveler
1 Reviews
10/10
Outstanding
Posted on Apr 4, 2026
nice hotel, really recommend this hotel.
the room got bathtubs, which I really like.
The food was amazing.
four zee
Superior Twin Room
Stay Date Feb 2026
Family
37 Reviews
9.5/10
Amazing
Posted on Mar 24, 2026
A spacious room for family with sofa and chair, the breakfast was great and the staff really nice. The swimming pool also great for children.
MongGr
Superior King Room
Stay Date Feb 2026
Couple
3 Reviews
7.5/10
Posted on Mar 22, 2026
The location is good. Not that near to town center. Parking is definitely a challenge since its opposite a shopping mall. Traffic rather congested around hotel. Nearby parking is at least Rm6 per entry.
There are mosquito in the room and I dont know how they got there. Room cleanliness is acceptable. Swimming pool and gym facility is decent. Sufficient for light usage.
Buffet breakfast is rather bland (I stayed for 5 nights include weekend) all the same repetitive food.
Cost wise i think is worthy since the price include breakfast.
Picture attach are the food I found at the shopping mall beside.
FlowReena
Superior Twin Room
Stay Date Jan 2026
Family
4 Reviews
10/10
Outstanding
Posted on Feb 22, 2026
We stayed three days and two nights at Klagan Regency hotel.Our stay was fabulous with strong Internet connection (wifi).Clean and comfy room.Other than that, the foods we had for breakfast were all delicious and yummy.
Guest User
Superior King Room
Stay Date Jan 2026
Business traveler
9 Reviews
6.0/10
Posted on Feb 15, 2026
Issue:
1) parking was hard
2) the room a bit kotor, ada kulat near the windows
But the view was nice
Guest User
Deluxe King Room
Stay Date Dec 2025
Family
1 Reviews
10/10
Outstanding
Posted on Jan 31, 2026
Klagan Regency has been my family choice since its opening. And everytime we went,everything is perfect!from the process of check in went smoothly until checkout,we've been treated kindly by the staffs..not to mention the buffet breakfast,especially the nasi lemak❤️.the hotel is connecting to the mall and theres a convenience store next to the hotel,just a few steps from the entrance.we'll definitely come again❤️
Ivy peter
Deluxe King Room
Stay Date Dec 2025
Family
1 Reviews
10/10
Outstanding
Posted on Feb 6, 2026
Nice place and near to 1borneo Hypermall,All staff were friendly and polite,gud services, the room was clean and confortable,we book deluxe king,nice for kids with a bathtub, food was good and all amenities are complete.
Awesome and wiil come again soon!
The price was worth it.✌🤩
ZMY MELAKA
Superior Twin Room
Stay Date Dec 2025
Business traveler
23 Reviews
8.5/10
Very good
Posted on Jan 29, 2026
Attending a course here.Great place!Downstairs is a shopping mall.
Mdd99
Executive Suite
Stay Date Dec 2025
Family
54 Reviews
8.5/10
Very good
Posted on Feb 19, 2026
Recommended hotel for stay, staff friendly and nice place also clea
Guest User
Superior King Room
Stay Date Nov 2025
Business traveler
2 Reviews
8.0/10
Very good
Posted on Dec 28, 2025
Location 1b mall. Connecting with mall 1B. Cari parking yg susah
Pi**y Traveler
Deluxe King Room
Stay Date Sep 2025
Family
4 Reviews
6.5/10
Posted on Dec 11, 2025
This hotel looks old and far from town. Need to drive about 20mins averagely to reach town. Sometimes will have traffic issues especially during peak hours. This hotel does not guarantee a parking place as this is by first come first serve. Can have a good rest as the bed is comfortable. The morning buffet is quite standard and kids friendly as well
SHATILA BINTI ABDULL HALIM
Deluxe King Room
Stay Date Oct 2025
Solo traveler
38 Reviews
10/10
Outstanding
Posted on Nov 9, 2025
Easy to reach. nearby lots of attraction.Traffic jammed
in the morning
AchaEngcong
Superior Twin Room
Stay Date Sep 2025
Family
29 Reviews
9.5/10
Amazing
Posted on Oct 14, 2025
We had a good stay. I enjoyed breakfast, the nasi lemak was delicious. Keep it up.
Guest User
Superior King Room
Stay Date Aug 2025
Couple
3 Reviews
4.0/10
Posted on Sep 27, 2025
Registration process over the counter was too slow..and i wonder why? I Q at 1.50pm and only got the access card to the room at 4.00 pm. I will definitely wont come here anymore, and will never recommend to others bcos this hotel got no parking lot. Its really big problem to us, guests. Wasting so much time searching...big NO to this hotel. TQ