Jln Karambunai, Karambunai, Kota Kinabalu, Sabah, 88993, MalaysiaSee Hotel Details
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1 night
Guest Reviews
8.0/10
Very Good
463 Reviews
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.8
Amenities7.5
Service8.1
Cleanliness7.6
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All reviews(463)
Positive reviews(404)
Reviews with photos/video(257)
Classy environment(101)
Loved the beach(72)
Perfect for kids(33)
Great swimming pool(22)
Close to beach(18)
Large rooms(17)
Limited dining options(15)
Friendly front desk staff(9)
Negative reviews(59)
Rachel Vogel
Ocean Panorama Deluxe Room
Stay Date Jun 2025
Traveling with friends
3 Reviews
2.0/10
Posted on Jul 14, 2025
Unfortunately, this was a bad experience - no water for a day, then when we got back the water was dark brown and super smelly.
Response from Property: Thank you for your review and we have sent our official complaints to the water works at our jurisdiction for the loss of water supply.
Hafiz
Borneo Garden Deluxe Room
Stay Date May 2025
Family
2 Reviews
7.5/10
Posted on Jun 22, 2025
Nice, little cosy place, away from the hustle and bustle of city life. Was there mid june when it was not too crowded, had a lot of space at the swimming pool and the beach. Service was prompt, breakfast spread was nice, with a good variety. Since it is isolated, had to drive out a bit to visit the nearest mall. Need to be extra careful around the area at night as there are no/minimal lighted lampposts along the roads.
Response from Property: thank you for the review and score
Anonymous User
Ocean Panorama Deluxe Room
Stay Date May 2025
Business traveler
4 Reviews
9.0/10
Great
Posted on Jul 3, 2025
I recently stayed at Nexus Resort & Spa Karambunai, and overall, it was a pleasant experience. The cleanliness of the rooms and common areas was well-maintained, making our stay comfortable and relaxing.
The location, however, is quite isolated, as the resort is located in Karambunai Peninsula, about 30–40 minutes from Kota Kinabalu city. It’s perfect if you want a peaceful escape by the beach, but not so convenient if you’re looking to explore the city or find nearby restaurants—options outside the resort are very limited and quite far.
The service was excellent, with very friendly and helpful staff who always greeted us warmly and tried their best to accommodate our requests. However, I noticed that the resort has become quite crowded lately, likely due to the recovery period after COVID-19 when businesses are starting to pick up again. Some areas are still under renovation, and it was clear they are in the midst of improving their facilities.
The amenities were good, with a beautiful beach, swimming pools, spa services, and recreational activities that kept us entertained throughout our stay.
Overall, Nexus Karambunai is a lovely place for a peaceful beach vacation, but be prepared for the distance from town and the current renovation works. Hopefully, once the recovery process is complete, the resort will be even better.
Response from Property: Thank you for the review and score!
Anonymous User
Borneo Garden Deluxe Room
Stay Date May 2025
Family
1 Reviews
7.0/10
Posted on Jun 6, 2025
great location and great view. But hopefully room must ready earlier before checkin
Response from Property: Thank you for your feedback.
Guest User
Ocean Panorama Premier Room (Renovated Room)
Stay Date Jan 2025
Traveling with friends
1 Reviews
6.5/10
Posted on Feb 23, 2025
I had booked an ocean view room, as confirmed in my reservation. However, upon check-in, I was initially assigned a room overlooking a pond with a large tree obstructing the view. Fortunately, the receptionist was extremely helpful and promptly arranged a room that matched my original request. Overall, my stay was average, with cleanliness being just acceptable. I was quite exhausted from the check-in process and the hassle of switching rooms, so I don’t have much more to add.
Response from Property: Dear Guest , Thank you for sharing your experience. We're glad to hear that our receptionist was able to assist in resolving the room issue quickly and that you were ultimately able to enjoy a room that met your original request. We understand that your check-in process was a bit more involved than expected, and we truly appreciate your patience throughout this.Regarding the cleanliness of your room, we continuously strive to maintain high standards, and we will review this matter with our housekeeping team to ensure that we meet expectations consistently. We hope that despite these challenges, you were still able to relax and enjoy your time at the resort. If you have any further suggestions or comments, we would be happy to hear from you.
Svetata
Ocean Panorama Premier Room (Renovated Room)
Stay Date Dec 2024
Couple
3 Reviews
8.5/10
Very Good
Posted on Jan 17, 2025
Lovely and big balcony with a sofa…
Amazing beach…
Delicious various breakfast and dinner in the sunset bar …
6/12
Response from Property: Dear Guest , We are thrilled that you've enjoyed your stay with us here at Nexus Resort & Spa Karambunai. Our goal is always to exceed your expectations! If there’s anything we can assist with your next visit, please don’t hesitate to let us know. We hope to see you soon!
Guest User
Borneo Garden Deluxe Room
Stay Date Dec 2024
Solo traveler
1 Reviews
7.5/10
Posted on Feb 2, 2025
It's a nice place if you're looking for peace and quiet, away from city life. But going during festive season is probably not a good idea.
Response from Property: Dear Guest , Thank you for your review! We're glad you enjoyed the peaceful and quiet atmosphere of our resort. We understand that visiting during the festive season can be a bit busy, and we appreciate your feedback. We hope to welcome you back during a more tranquil time for a relaxing stay.
Guest User
Nexus Club Deluxe
Stay Date Dec 2024
Family
1 Reviews
9.0/10
Great
Posted on Jan 27, 2025
My stay at the resort was not as smooth as i hoped, i did have some issues as the resort clearly requires a lot of attention in terms of maintenance. The issues i faced were addressed promptly by Mr Jakil who has the knowledge and competence to address many of the issues the resort is facing. As i have more than 15 years of management experience, i know talent when i see it and i believe Mr Jakil has it and should be given more responsibility and authority in the hotel to raise the quality and standards.
Response from Property: Dear Guest,Thank you for sharing your feedback about your recent stay at Nexus Resort & Spa Karambunai.We appreciate your acknowledgment of Mr. Jakil’s efforts and professionalism in addressing the challenges you encountered. It’s always rewarding to hear when a team member’s dedication and competence stand out to our guests. Your recognition of his talent and potential is greatly valued, and we will ensure your comments are shared with him and our management team.Your insight as someone with extensive management experience is invaluable, and we are constantly striving to elevate the quality and standards of our resort. Feedback like yours helps us identify the right areas and people to focus on for improvement.Thank you again for taking the time to share your observations, and we hope you were able to enjoy the unique beauty and atmosphere of our resort during your stay.
Dr. Rashidi
Ocean Panorama Deluxe Room
Stay Date May 2025
Family
2 Reviews
10/10
Outstanding
Posted on Jun 29, 2025
Great place to stay
Response from Property: Thank you for your review !
MeyerTeresa
Ocean Panorama Deluxe Room
Stay Date Dec 2024
Traveling with friends
6 Reviews
8.0/10
Very Good
Posted on Feb 4, 2025
Absolutely beautiful resort and amazing beach. Friendly and helped staff too
Response from Property: Dear Guest , Thank you for your kind words! We're thrilled to hear you enjoyed our beautiful resort and the amazing beach. Our staff works hard to provide excellent service, so it's wonderful to know they made a positive impact on your stay. We hope to welcome you back for another fantastic experience soon!
Mr. 安迪
Ocean Panorama Premier Room (Renovated Room)
Stay Date May 2025
Traveling with friends
5 Reviews
10/10
Outstanding
Posted on Jun 26, 2025
Too many activities provided by the hotel, make sure the booking of this hotel at least 3 to 4 days. Else yoi will never have enough time to enjoy all the facilities and activities.
Response from Property: Thank you for your review !
MOHD FARIS EQHSAN
Ocean Panorama Premier Room (Renovated Room)
Stay Date May 2025
Family
1 Reviews
6.5/10
Posted on Jun 2, 2025
The room was not ready at 4:00 PM, resulting in a delayed check-in. Furthermore, towels were not provided until the following day.
Response from Property: Thank you for your review and score!
KIM CHUNG
Borneo Garden Deluxe Room
Stay Date Apr 2025
Family
1 Reviews
5.0/10
Posted on Jun 12, 2025
Before is nice but return after years, become worst. Terible. Pillow with lizard poop.
Corridor is dirty. Room & toilet not maintained.
Balcony chair cushion dirty.
Buffet dinner very bad & not worth the price.
Number of restaurants are closed.
Swimming pool not clean.
Response from Property: Thank you for the review and score. Our team has noted on your comments.
ammxr.3a
Borneo Garden Deluxe Room
Stay Date Oct 2024
Traveling with friends
15 Reviews
7.0/10
Posted on Nov 24, 2024
-pantai best
-we share the facilities and the resort with the wild animals ya
-breakfast biasa2 sahaja utk level resort
Response from Property: Dear Sir/Madam, Warm greetings, thank you for your review. We greatly appreciate the time you have taken to provide us with this valuable feedback. Reviews like these give us an opportunity to address areas of improvement. We have taken your feedback on board, and we will strive to make improvements accordingly. We would like to know more about your experience, if you’re open to discussing this further,Have a great day!
Guest User
Ocean Panorama Premier Room (Renovated Room)
Stay Date Nov 2024
Couple
1 Reviews
10/10
Outstanding
Posted on Dec 16, 2024
We had a very lovely stay here. Staff are attentive. View is amazing. Top notch.
Response from Property: Dear Sir/Madam, Warm greetings, thank you so much for your kind words! We are thrilled that you've enjoyed your stay with us here at Nexus Resort & Spa Karambunai. We greatly appreciate the time you have taken to provide us with this valuable feedback. Our goal is always to exceed your expectations! If there’s anything we can assist with your next visit, please don’t hesitate to let us know. We hope to see you soon!