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The Pacific Sutera

1 Sutera Harbour Boulevard Sutera Harbour, Kota Kinabalu, 88100, Sabah, Malaysia3.0 km from downtownShow on map
Last booked 31 mins ago

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Hotel Reviews


Great for kids, Classy environment

1,289 reviews

Most Popular Amenities

Wi-Fi in designated areas




Currency exchange

Hotel Location

  • Kota Kinabalu International Airport5.11 km
  • Kinarut Railway Station17.62 km
  • Kota Kinabalu City Center2.98 km

    Hotel Description

    • Opened: 1997
    • Renovated: 2012
    • Number of Rooms: 500
    Located within the Sutera Harbour Resort with beautiful sunrise overlooking the lush green terrain of 27 hole golf course. Located within minutes away from Kota Kinabalu City centre and 10 minutes away from Kota Kinabalu International Airport. This resort-hotel also have its share of the marina; housing the luxury travelling cruisers and private boats. Restaurant includes an award winning Chinese restaurant serving dim sum, authentic Chinese cuisines and live seafood and an international restaurant serves international buffet and local cuisine. Other Hotel facilities available are international spa, fitness center, snooker, squash, badminton, hair salon, tennis, theater and more. The free form swimming pool is designed for children and adults to share the fun. “Bouncing Castle” is the children’s favorite pool game. Also daily scheduled activities available for kids include blow-pipe, pottery painting, sand art, cupcake baking, water aerobics and more Couples can tanned along the wooden decks while enjoying their drinks. The beach is just a mere steps away from the swimming pool. Enjoy the club lounge on the 11 floor for those who stay in club room. With the Morning view of the blue sky over the South China Sea, and evening view of sunset between the islands. Suitable for family, leisure and business travelers

    Services & Amenities

        Outdoor swimming pool
        Private beach
        Meeting rooms
        Kids’ club
        Kids’ Playground
        Multi-function room
        Business center
        Lobby bar
        Wedding service
    • Wi-Fi in designated areasFree
    Transportation Services
    • Car rental
    Front Desk Services
    • Bellmen
    • Luggage storage
    • Front desk safe
    • Valet parking
    • Duty manager
    • Taxi booking
    • Concierge service
    • Attraction ticket service
    • Wake-up call
    • Credit cards accepted
    • Express check-in/checkout
    • Chinese service(not 24 hours)
    • Currency exchange
    • Front desk (24 hours)
    • Doorman
    • Tourist mapFree
    • Postal service
    • Pay once for all purchases at check out
    • Private check-in/checkout
    Food & Drink
    • Restaurant
    • Café
    • Room service
    • Children's meals
    • Bar
    • Heating
    • Elevator
    • Executive floor
    • Executive lounge
    • Lobby bar
    • Audio System & Speakers
    • ATM
    • Accessible rooms
    • Newspaper in lobbyFree
    • CCTV in public areas
    Business Services
    • Meeting rooms
    • Business center
    • Multimedia system
    • Exhibition hall
    • Fax/copying service(Additional fee)
    • Multi-function room
    • Laundry service (off-site)
    • Butler service
    • Multilingual staff
    • Wedding service
    • Dry cleaning
    • Cleaning supplies
    Cleaning Services
    • Laundry room
    • Cleaning equipment
    • Ironing service
    • Room Cleaned: Daily
    • Towels replaced: Daily
    • Toothbrush Set replaced: Daily
    • Bedsheet changed: Daily
    • Tumble dryer
    • Laundry service
    • Outdoor swimming pool
    • Private beach
    • Water sports
    • Billiards
    • Golf course
    • Squash
    • Table tennis
    • Tennis
    • Snorkeling
    • Bowling
    • Karaoke
    • Teahouse
    • Barbecue
    • Diving
    Public Area
    • Mini shopping mall
    • Flower shop
    • Lobby seating area
    • Gift shop
    • First aid room
    Health & Wellness
    • Gym
    • Foot massage
    • Sauna
    • Spa
    • Massage
    • Sunbathing area
    Kid's Facilities
    • Childcare Service
    • Kids’ Playground
    • Kids’ club
    Additional Facilities
    • Fire alarm
    • Security system
    • Fire extinguisher
    • First aid kit
    • Iron/clothes steamer
    • Laundry rack
    • Projector
    • Home theater
    • Ventilation system

    Need to Know

    The hotel offers airport pickup service at an additional fee. Please book 3 days in advance via reservations@suteraharbour.com.my.
    Important City Info
    According to regulations imposed by the government of Malaysia, services at all hotels in Malaysia will be limited until Aug 31, 2020. Hotel restaurants and swimming pools will be closed, although room service will be permitted. Guests will be required to remain in their rooms during their stay.[Mar 20, 2020 - Aug 31, 2020]
    Hotel Notes
    The hotel does not accept guests with durians. Please be aware of it.

    Hotel Policy

    Check-in and Check-out
    • Check-in from 14:00
    • Check-out before 12:00
    Children and Extra Beds

    Children are welcome at this hotel.

  • Using Existing Beds
  • For each room, 1 child 10 years old and under can use existing beds.

    • Children 4 years and under
    • Children between 5-10 years old
      FeeMYR34.00 (approx. US$7.94) per person per night
  • Extra bed:
  • There is a maximum of 1 extra bed or 1 extra crib per room.

    • Children 1 years and under
    • Children between 2-10 years old
      FeeMYR165.00 (approx. US$38.53) per person per night
  • Notes
  • Guests aged over 10 will be charged 100% of adult prices.

    Child and extra bed policies vary by room, each room rate is for a specific number of guests. Additional fees may be charged for accompanying children and additional guests. For details, please confirm with the hotel.

      • Breakfast TypeWestern, Chinese
      • MenuBuffet
      • FeeMYR67.00 (Approximately US$15.65) /person
      • Business Hours06:00-10:30 [Mon - Sun]
      • Reservation not needed: public parking is available at location nearby (free).


      No pets allowed.

      Paying at the Hotel

      The following payment methods are accepted by the hotel

      The Pacific Sutera Frequently Asked Questions
      How much does it cost to stay at The Pacific Sutera?
      Prices at The Pacific Sutera are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
      What is the closest airport to The Pacific Sutera?
      The closest airport is Kota Kinabalu International Airport. It is 5.11 km from the hotel and approximately a 14minutes journey by taxi.
      What are the check-in and check-out times at The Pacific Sutera?
      The check-in time is from 14:00 and the check-out time is before 12:00.
      Does The Pacific Sutera provide airport transfer services?
      No, the The Pacific Sutera doesn't provide airport transfer services.
      What amenities and services does The Pacific Sutera have?
      The Pacific Sutera has the following amenities and services: Wi-Fi in designated areas, Restaurant, Café.
      Does The Pacific Sutera have a swimming pool?
      Yes, The Pacific Sutera the hotel has a pool. Pool type: Outdoor swimming pool.
      Does The Pacific Sutera have fitness amenities?
      Yes, The Pacific Sutera has fitness amenities.
      Does The Pacific Sutera provide free Wi-Fi?
      Yes, the hotel provides free Wi-Fi.
      Does The Pacific Sutera have non-smoking rooms?
      Please view the hotel listing for details.
      Does The Pacific Sutera provide breakfast?
      Yes, The Pacific Sutera provides breakfast.
      Does The Pacific Sutera have a restaurant?
      Yes, guests can eat at: Restaurant, Café.
      Is parking available at The Pacific Sutera?
      Yes, parking is available at The Pacific Sutera.
      Does The Pacific Sutera have children's amenities?
      The Pacific Sutera has the following children's amenities: Childcare Service, Kids’ Playground, Kids’ club.
      Where is The Pacific Sutera?
      The hotel address is 1 Sutera Harbour Boulevard Sutera Harbour. The hotel is 3.02 km from the city center.
      Is The Pacific Sutera close to transport stations?
      The closest station is Kinarut Railway Station. It is 17.62 km from the hotel. View On Map
      Is The Pacific Sutera nearby popular attractions?
      The Pacific Sutera is near the following attractions: Double Six Monument(Approximately 505 m), Batu Tulug Museum(Approximately 611 m), Sabah Foundation College(Approximately 1.23 km).
      Does The Pacific Sutera have hot springs?
      No, The Pacific Sutera doesn't have hot springs.
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