141 Moo.2, Ao Nang Beach, Muang, Ao Nang, Krabi Province, 81000, ThailandView Hotel Details
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Aonang Orchid Resort Guest Reviews
3.7/5
48 Reviews
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Verified reviews
Location4.0
Amenities3.6
Service3.6
Cleanliness3.6
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All reviews(48)
Positive reviews(20)
Reviews with photos/video(12)
Awesome stay(8)
Great swimming pool(8)
Clean and tidy(5)
Friendly host(5)
Negative reviews(2)
Dura Aiman
Superior room
Checked in May 2024
Travel with friends
1 Reviews
4.7/5
Amazing
Posted on Jun 25, 2024
Everything about this hotel is great! Staff was friendly. Location wise was perfect as it is in the middle of the town and just a walk away from the beach.
Kerry Sid’s
Grand Superior Room
Checked in Feb 2024
Solo travelers
28 Reviews
1.0/5
Posted on Mar 22, 2024
If you like to sleep, ensure you’re not on the road. I was in room 2203 which was on the main road next to 7/11 and above the restaurant. Noise all night and all day - didn’t sleep for 3 nights. If I had known which room I was going to be in, I wouldn’t have paid for three nights up front. The staff are not particularly special, breakfast was very basic, so I only went once and had egg on toast with fruit. Rooms are old, drains block easily, towel rails fall down and there are lots of mosquitoes. I had people trying to enter my room from the room next door several times (connecting door) which as a solo female traveler was a bit worrying. There are not many good things I can say to be honest. Although the small pool area was nice, it filled up quickly and was hard to get a lounger. A friend and her mum stayed in the small villas next to the pool which were nicer but definitely not worth the price they paid.
Guest User
Grand Superior Room
Checked in Dec 2024
Solo travelers
13 Reviews
3.7/5
Posted on Jan 22, 2025
old hotel..needs updating...no elevator
Kin Man Chau
Grand Superior Room
Checked in Jul 2023
Family
46 Reviews
4.0/5
Very Good
Posted on Aug 24, 2023
The room is big, 41-44m , the simming pool is very nice, but the wifi in the room is very slow.
Perlita
Superior room
Checked in May 2023
Family
1 Reviews
5.0/5
Outstanding
Posted on Jun 13, 2023
Staying at Ao Nang Orchid Resort is very comfortable. We enjoyed our stay specially, it is located in the town which is the popular tourist destination. The hotel is really affordable, clean, and the staffs are friendly. We love the pool area and the breakfast that they served us during our stay. We will definitely come back to Krabi and book this hotel again on our next escapades.
6/7
Guest User
Deluxe Room with Pool View
Checked in Sep 2023
Couples
4 Reviews
5.0/5
Outstanding
Posted on Oct 15, 2023
Service was 1st class facilities were very good and a nice touch from staff to celebrate my 70th birthday
Guest User
Superior room
Checked in Mar 2024
Solo travelers
9 Reviews
5.0/5
Outstanding
Posted on Apr 29, 2024
Loved this hotel! Will definitely stay again
Guest User
Deluxe Room with Pool View
Checked in Nov 2022
Couples
11 Reviews
5.0/5
Outstanding
Posted on Jan 25, 2023
Enjoy the view here as we took the pool view and we can sit at the verandah and see the mountain view too. Just walking distance to the beach and there’s a lot of shops nearby. Hotel room is perfect to me as is clean and love the parquet flooring. Breakfast is so so but still acceptable.
Guest User
Superior room
Checked in Dec 2024
Couples
4 Reviews
1.0/5
Posted on Jan 18, 2025
Evaluation
It was a very speechless accommodation experience. We were in Thailand for our honeymoon and were in a good mood, but this hotel ruined it all.
First of all, the actual situation of the hotel did not match the publicity. This hotel is a three-star hotel (as shown in Figure 1), not a four-star/four-diamond hotel with cliff views as shown on Ctrip (Figure 2). We spent more than a thousand yuan a night and stayed in a small private hotel similar to the county-level national highway.
Secondly, the hotel facilities are very low-end. There is no elevator in the hotel, and you have to carry your luggage up and down by yourself. The front desk staff will definitely not help you. They will smile and watch you drag two large boxes by yourself.
Secondly, we booked a superior king-size bed room in the hotel. The facts and specific feelings are as follows.
Visually: There is a wall one meter outside the balcony, there is no cliff view, and there is no light (Figure 3). When the sun is at its best around nine o'clock in the day, the room is still very dark and damp.
Taste: The balcony is directly facing the back kitchen of a restaurant, and the smell is very pungent and disgusting.
Hearing: There will be deafening loud music at one o'clock in the night, and the roar of cars on the street can be clearly heard all night (video)
Again, the hotel has hygiene issues. The bathtub is dirty and the bedding is yellow and damp (Figure 4). When I returned to the room on the first night, I found a dirty and smelly rag on the table (Figure 5). It was disgusting.
Finally, the hotel's service. We told the front desk that we needed to change rooms as soon as possible. The front desk was very impatient and said that the room was fully booked and would not be changed. In addition, there were many mosquitoes and other insects in the room. The hotel did not provide electric mosquito coils that could be used indoors. There were only mosquito coils that needed to be ignited. The front desk told us that they could only be used outdoors.
In summary, this hotel is not recommended at all and has a very bad review.
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ilhan gelişen
Deluxe Room with Pool View
Checked in Sep 2024
Travel with friends
3 Reviews
4.2/5
Very Good
Posted on Oct 23, 2024
If I come again, I will definitely stay here. The location of the hotel is very good, 3 minutes from the beach, market, etc. The rooms are very spacious and clean, the pool is great.
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Pichayarat
Superior room
Checked in Apr 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on May 17, 2024
The room is beautiful and clean. There is a lot of food for breakfast. The staff is nice. The staff is lovely. The swimming pool is clean and you can swim around it. There is a massage area. The atmosphere around is refreshing. I really like this hotel.
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Ali
Grand Superior Room
Checked in Apr 2024
Couples
11 Reviews
3.7/5
Posted on May 12, 2024
Clean hotel, large swimming pool, breakfast included, close to shops
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VLADISLAVYKT
Deluxe Room with Pool View
Checked in Feb 2024
Couples
11 Reviews
5.0/5
Outstanding
Posted on Mar 17, 2024
We booked for 3 days, stayed on the 2nd floor in a room overlooking the pool. The hotel is near the main road, really a few steps from the beach, pier, etc. The room is spacious, the balcony is large. The bed linen is excellent, the mattress 👍🏻 We slept well, it was quite quiet. Breakfast is very good, there is enough of everything, there are enough places - we didn’t see any queues))) The pool is large and of sufficient depth. The service at the reception is friendly and polite; check-in is not possible before 2 p.m., strictly from 2 p.m., but it is possible to leave things under supervision. Taxi when ordered at the reception to the airport - 600 baht per minibus.
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Guest User
Pool Villa
Checked in Feb 2024
Couples
2 Reviews
5.0/5
Outstanding
Posted on Mar 21, 2024
The hotel was great. We had a room with pool access and it was fantastic. The breakfast was delicious. We'll be back
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시골처녀
Superior room
Checked in Mar 2024
Couples
8 Reviews
3.2/5
Posted on Apr 26, 2024
I entered the exact date of stay through the Google Maps app, but
In the process of linking to the Trip.com app, the date was changed to the same day.
The reservation was made incorrectly. I called the hotel right away, but the call didn't work. I called Trip.com's call center and explained the situation.
I was told not to worry as it would be canceled and refunded. But after a few hours
The answer I received by email was that the hotel refused the refund.
I called the hotel early the next day, but couldn't connect. So I went to the hotel.
When I visited the hotel in person and explained the situation, the hotel staff looked annoyed and distraught and said they were unable to handle the work as no staff worked yesterday.
I said no. I explained it again and requested processing, but they did not process it promptly and told me to come tomorrow because the person in charge was not working yesterday.
I went to the hotel the next day and the person in charge was there yesterday, but they took care of it.
It was an expression I didn’t want. Request a change through the Trip.com call center.
After repeating this several times, they said it would be resolved if the hotel took care of it.
After receiving a confirmation from the hotel, I called the call center again and they took care of it. However, the hotel responded to Trip.com.
They said they would process it after receiving notification of the change date via email.
Due to this problem, I called Trip.com 5 times from overseas and visited the hotel 3 times.
I'm really annoyed and angry, but if it's a mistake, I'll make it right.
I had to deal with wasting time. As a result of persistent efforts, I made money.
I paid and went into the hotel, but was assigned the most backward room.
Still, should I say thank you for letting me sleep!! Rather than losing money on lodging
Anyway, I slept well so I said thank you and left.
What I felt-- There is no customer service mindset at all...even if it is a customer mistake.
I think it would be a good idea to handle it so that it is not inconvenient.
I never want to travel to Krabi again, I will never stay in this hotel again.
I didn't want to come.
Other people would have given up, but I didn't give up until the end, but I felt like my trip was ruined and my energy was so exhausted.
I was stressed