Reviews of Pan Pacific Serviced Suites Kuala Lumpur

The hotel is very clean with good water pressure and water heater. All the staff are polite and helpful. The breakfast spread was quite minimal but they were all very tasty. There is a complete gym and game room for kids. Location wise is very strategic - all the major shopping malls are within walking distance. We will consider to come back again when we come to KL. Highly recommended!

Superb stay with the family in the 2 bedroom apartment. Reckon it’s the best family apartment I’ve stayed in. Literally has everything you need; 2 Bathrooms + full amenities like toothbrush and the works Washing machine, dryer, fridge, freezer, dishwasher! Stove, microwave, kettle, coffee machine Aircon that goes all the way down to freezing temps. Only one issue with the room is that the toilet has slight smell; they gotta work on this part. Location superb, opposite sungei wang, can walk to Times Square, pavilion Service excellent! There’s also a 24 hour gym, pools (1 bigger one and one for kids). Plus a games room with pool table Brilliant stay

It’s a lovely hotel locating in the centre of Kuala Lumpur. The room has everything you need and is spacious and comfy. Reception staff are friendly and welcoming. Breakfast is also rich in diversity and taste. It’s about 3-5 minutes walk from Monorail Bukit Bintang Station which brings you to Sentral Station. Strongly recommended.

🌟 "Suite Dreams in the Heart of KL!" 🌟 Last week, I stayed at Pan Pacific Serviced Suites Bukit Bintang, and let me just say — this place is next-level comfort meets city vibes! ✨ 🛌 The suite was spacious, stylish, and came with all the comforts of home — plus a view of the vibrant KL skyline that lit up beautifully at night. ☕ Mornings started with a warm cup of coffee in the in-room kitchenette, and I loved how quiet and cozy everything felt despite being right in the heart of the city. 🛍️ Location? 10/10! Just steps away from Pavilion, Lot 10, and Jalan Alor's famous street food. I literally walked everywhere — whether for late-night desserts or shopping therapy. 🏊♂️ The infinity pool and well-equipped gym added the perfect touch of wellness during the trip. ✨ My Pro Tips: ✅ Book a high-floor room for the best cityscape views! 🍜 Don’t miss Jalan Alor at night — bring cash and an empty stomach. 🚆 Bukit Bintang MRT is super close — KL exploring made easy. 📷 Bring your best camera gear — the sunset from the pool deck is Instagram gold. Whether you're here for business, a romantic escape, or a solo recharge, Pan Pacific Bukit Bintang is the perfect KL retreat that blends convenience, luxury, and warm hospitality. 🌆 Trust me, you’ll leave refreshed — and maybe just a little reluctant to go home! #BookedAndBlessedInBukitBintang 💼🏙️

We had a pleasant stay overall. The front desk staff were very friendly and greeted us warmly upon arrival, which set a positive tone. The location is excellent—just a short walk to Pavilion, Lot 10, and Berjaya Times Square, making it ideal for shopping and exploring the city. However, the service at the poolside was not as friendly. A bit more attentiveness and warmth from the staff there would have made the experience even better. Still, the convenience of the location and the welcoming reception staff make this a good choice for a city stay.

Clean and tidy. Me and my families stay at two bedroom suite. It so conveniet,the rooms was equip with kitchen,dinning table, washing machine and dryer, steamer and iron. ..the kitchen complete with all the equipment from cooking to dinning. And the hotel was a walking distance to all the shopping. Our holiday full of activities from shopping to shopping ,berjaya time square,lalaport, pavillion ,TRX...all a walking distance. But we did took a mrt for only one station to experience the mrt there. For the room I had a good night sleep on the bed,its very comfy and the best part was the toilet bowl had a bidet ..hahaha. I will come again.

Second time staying in this hotel. And it's still a great hotel to stay in. The room is just perfect. It's in the middle of Pavilion, Berjaya Times Square and The Exchange TRX. Great location to just walk around. You can find food easily anywhere around the hotel. Will book this hotel again :)

We recently stayed at Pan Pacific Serviced Suites Kuala Lumpur to celebrate my wife’s birthday, and it turned out to be a truly unforgettable experience. From the moment we checked in, the staff made us feel welcome and special. They even surprised us with a lovely birthday gesture in the room, which added a thoughtful and personal touch to our stay. The suite was spacious, stylish, and very comfortable—perfect for a relaxing getaway. Everything was spotless and well-maintained, and the fully equipped kitchenette made it easy for us to enjoy a cozy meal in. The location is excellent, with easy access to shopping malls, restaurants, and attractions. After a day out, returning to the quiet and beautifully designed suite felt like coming home. The pool and gym were also top-notch, and the whole property had a calm, luxurious vibe. Thank you to the amazing team at Pan Pacific for making my wife’s birthday celebration so special. We’ll definitely be back and highly recommend it to anyone looking for comfort, convenience, and warm hospitality in the heart of KL.

The location is great, next to Lot10, near KCC and walking distance to Pavilion Mall. The room is spacious, the gym and breakfast at the lounge floor at level 25 is good. However, the hotel should refurbish the parquet floor that is run down.

The usual high standards. Room was clean and modern well worth the money..

We had 7 families staying here in this serviced suites this time. It’s my first time staying this apartment. Like the environment, the location and of course needless to say the room! Will be back to stay if I ever come to KL again.

Excellent on all aspects. Breakfast was a pleasure. Service was excellent by everyone. Views of all the iconic buildings. Suites were 5 star

Nothing comment however the front desk have to be professional while check in at least introduce where is the location complimentary of high tea which was included of package, upon approach to front desk with bad attitude asking questions, look like can’t be ask….. hope management taking seriously of this guys…. Man

Pan Pacific Serviced Suites Kuala Lumpur provided spacious and well-equipped suites, ideal for extended stays, and boasted a prime location. However, the breakfast buffet was noticeably more limited compared to PARKROYAL hotel KL next door. Additionally, we found that amenities weren't always fully stocked every day, requiring us to request refills. While generally a comfortable option, these aspects detracted slightly from the overall experience.