Tropicana The Residence Kuala Lumpur by ALMA ( Rooftop Infinity Pool + 2Mins Walk to KLCC )

Such a great location, but honestly, it was a total dump. I booked a room for two nights, but as soon as I walked in, there was a horrible, pungent smell. Not a single spot in the room was clean. Just look at that sofa – is this place even fit for humans? I was so exhausted that I just crashed for one night without even changing out of my clothes. The next day, I didn't even bother with the room and immediately switched hotels. Seriously, everyone, avoid this place! The towels were used, the sofa was filthy and sticky, and the sheets were covered in black and yellow stains!

Avoid at all costs! This is hands down the worst hotel I have ever stayed in! The hygiene was unbelievably bad: there were unidentified black insect carcasses and residual hair on the sheets, which clearly hadn't been changed. It was disgusting to look at, and I couldn't bring myself to lie down the entire time. Essential amenities were severely lacking: the room didn't even have basic hangers, disposable slippers, or a hairdryer. The front desk said they simply don't provide them, making my stay incredibly inconvenient. The service attitude was perfunctory; they just brushed off my complaints without resolving any issues. The experience was absolutely terrible, and I wouldn't recommend anyone stay here! Giving it a 0 would be too generous. I do not recommend this hotel to any traveler!

The room is very spacious and comes with a washing machine and microwave, perfect for an extended stay.

Booked this for a colleague's business trip. Even though it's a guesthouse, the environment is excellent and very clean, right near the Petronas Twin Towers. Overall, very satisfied! Thumbs up, thumbs up, thumbs up! Hahahaha.