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The Mesui Hotel Bukit Bintang Guest Reviews
4/5
Very Good
254 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.2
Amenities3.8
Service4.0
Cleanliness4.1
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All reviews(254)
Positive reviews(225)
Reviews with photos/video(85)
Awesome stay(70)
Friendly owner(29)
Convenient location(21)
Average sound insulation(10)
Great value for money(10)
Near shopping area(9)
Easy to get around(8)
Negative reviews(29)
Farid Arif
Premier Loft Double Room
Checked in Sep 2024
Other
1 Reviews
4.2/5
Very Good
Posted on Sep 15, 2024
1. Friendly staff and clean room / hotel and good location- excellent!
2. I did not get the loft as booked bcoz claimed “rosak” buat was upgraded to a room with a window.
3. TV had only 4 channels,2 coloured and 2 black n white with the other 2, the others were either had to be “subscribed” or none tuned. Need to ensure st least local channels are available
4. coffee tea only available upon request- did not know and was not advised by counter- reception should inform guest during check in
5. Only had 1 rubbish bin- need to have at least 2; one in room and 1 in toilet.
6. Room was smaller then expected.
7. Aircond was not that cold even after running it at 19degrees. - perhaps requires service
Ingyin
Deluxe Queen Room with No Window
Checked in Aug 2024
Travel with friends
5 Reviews
5.0/5
Outstanding
Posted on Sep 30, 2024
It is neat and tidy room. It is big enough for two people. The smell is good. It's also a quiet room.
shfq syg
Premier Loft Double Room
Checked in Jul 2024
Couples
2 Reviews
2.5/5
Posted on Jul 16, 2024
*** every where.. this place only for people ******* and *** **** on the glass fence 😂.. sorry no photos to prove.. and the city view is a scam.. there’s no city view just blank window
Guest User
Family Deluxe
Checked in Jul 2024
Family
5 Reviews
4.0/5
Very Good
Posted on Jul 16, 2024
Perfect room for family with 3 kids, near from Alor street and Bukit Bintang Pavillion
Robert Paul
Premier Loft Double Room
Checked in Jun 2024
Solo travelers
10 Reviews
4.7/5
Amazing
Posted on Jun 14, 2024
Enjoyed my stay at the Mesui Hotel. The staff was very friendly and helpful. The hotel is close to the entertainment area of Bukit Bintang. Also close to public transport options any restaurants. There’s a common work space available and a coffee shop in the property.
nel1994
Deluxe Queen Room with No Window
Checked in Jun 2024
Solo travelers
1 Reviews
4.5/5
Great
Posted on Jun 16, 2024
Location is quite good. 10min walk from pavilion and bukit bintang train station. Aside from that, there is a cafe by the lobby that serves solid decent latte. There are other pizza restaurant and bars nearby.
I came in at 5am in the morning and even though check in is not available, they were able to assist me in keeping my baggage. By 1 pm when they have available rooms, they were able to check me in early at no additional charge. Very helpful service staff.
Tripeon
Deluxe Queen Room with No Window
Checked in Jul 2024
Solo travelers
34 Reviews
5.0/5
Outstanding
Posted on Jul 19, 2024
Had a good clean stay at Mesui hotel, location of hotel is great
AthirahAB
Deluxe Queen Room with No Window
Checked in May 2024
Solo travelers
3 Reviews
5.0/5
Outstanding
Posted on May 20, 2024
Recommended for travelers because its near to bukit bintang. You can just walk to bukit bintang in 5 minutes. Also near public transport, mrt bukit bintang. There is a coffee shop at the lobby. The room is very nice and comfortable to stay. The iron cannot be used at the first place and I told the lobby staff and then she send to my room the another one. All staff so helpful and friendly.
Danieww
Deluxe Queen Room with No Window
Checked in Jun 2024
Solo travelers
2 Reviews
5.0/5
Outstanding
Posted on Jun 21, 2024
so good i love this hotel this is the best hotel ever i love it ❤️
Anonymous User
Deluxe Twin Room With No Window
Checked in Apr 2024
Family
4 Reviews
3.7/5
Posted on Apr 15, 2024
Hotel 🏨 good location but amenities provide not complete as per description, have to request from counter they just provide
Thai555
Executive Queen Room
Checked in Apr 2024
Business travelers
37 Reviews
5.0/5
Outstanding
Posted on Apr 12, 2024
Clean room, comfortable bed, hot water, and nice staffs, good room rates, highly recommended
Guest User
Executive Queen Room
Checked in Sep 2024
Couples
1 Reviews
3.5/5
Posted on Oct 8, 2024
Room is small but very clean and the bed is good quality and bedsheet and pillows are very clean
Anonymous User
Premier Loft Double Room
Checked in Sep 2024
Family
2 Reviews
4.0/5
Very Good
Posted on Sep 6, 2024
Check in n check out was smooth with friendly receptionists.. water pressure slightly low air cond was not cooling enough, however we still managed to get a gd
sleep.
Manager Nora~kindly be more friendly towards ur guests, u have got a very good and friendly team as the front line, but you need to work on your own hospitality and politeness with the guests. We are not your staff, we are your guests.
Nurulmohdyusof
Deluxe Queen Room with No Window
Checked in Mar 2024
Business travelers
17 Reviews
5.0/5
Outstanding
Posted on Mar 4, 2024
I like the facilities .. its easy to access to any restaurant and shop .. the staff also very helpful
keanchye
Deluxe Twin Room With No Window
Checked in Mar 2024
Couples
1 Reviews
3.5/5
Posted on Mar 19, 2024
Just nice for a place to rest. Location is good and convenient to at the center of KL.