Phoebe
August 5, 2023
The air-conditioning in the room is sufficient, the water pressure in the bathroom is high enough, and the temperature is high enough. The building is close to the Petronas Twin Towers and can be reached in about 20 minutes on foot. There are high-end hotels nearby. The restaurants are more international and there are fewer local restaurants.
The following things were not mentioned in the reservation:
1. There is no one at the reception to help give the key card. You need to contact the owner yourself, and then send a message to the owner to get the room card and check-in arrangements.
2. It is inconvenient to have to walk for about 3 minutes to collect and return the key to the mailbox of another building.
3. To use the swimming pool and fitness room, you need to pay 20 MYR per person.
4. When booking, indicate that the check-out time is 08:00-12:00, but the owner sends a message requesting to check-out before 10:00, and an extra charge will be charged for the check-out after 10:00.
The maintenance of the room is average, the anti-theft chain of the door is broken, the toilet boards of the two toilets are loose, and the kitchen faucet is loose; the shower head in one of the bathrooms is missing (the owner was notified, and the staff came to install it in about half an hour) . There are a lot of stains in the bathroom, and there are mosquitoes, and the sanitation needs to be improved.
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