The Face Suites

Serviced Apartment
1020, Jalan Sultan Ismail, Kuala Lumpur, 50250, MalaysiaShow on map
Opened: 2016 THE FACE Suites Kuala Lumpur is a popular choice amongst travelers in Kuala Lumpur, whether exploring or just passing through. The hotel offers a wide range of amenities and perks to ensure you have a great time. To be found at the hotel are free Wi-Fi in all rooms, 24-hour security, daily housekeeping, photocopying, taxi service. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as towels, television LCD/plasma screen, sofa, free welcome drink, internet access – wireless. To enhance guests' stay, the hotel offers recreational facilities such as fitness center, outdoor pool. THE FACE Suites Kuala Lumpur combines warm hospitality with a lovely ambiance to make your stay in Kuala Lumpur unforgettable. Guest could dine in at hotel's F&B outlets as shown below :Show More

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  • Quite Clean4.4
  • Great Amenities4.3
  • Great Location4.3
  • Great Service4.3
  • 4.4/5Excellent

    Large rooms, Has an infinity pool
    94% Recommended
  • Quite Clean4.4
  • Great Amenities4.3
  • Great Location4.3
  • Great Service4.3
  • 4.4/5Excellent

    Large rooms, Has an infinity pool
    94% Recommended
    • 32.3km
    • 1.7km
    • 260m
    10 places of interest within 1000m
    View Map
    Wi-Fi in designated areas
    Airport pickup service
    Restaurant
    Café
    Bar
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    Rooms
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    One Bedroom Premier
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    96m²
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    Air conditioningSeparate shower roomRefrigeratorTV
    Photos and Amenities
    Today's best offer!
    Breakfast not included
    Non-refundable
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    Provided by our partners
    1 king bed
    Earn an extra 60 Trip Coins
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    Instant Confirmation
    Breakfast not included
    Non-refundable
    Provided by our partners
    1 king bed
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    2 Breakfasts
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    1 double bed
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    Two Bedroom Superior
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    96m²
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    Air conditioningSeparate shower roomRefrigeratorTV
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    Breakfast not included
    Special offer! Non-refundable
    Provided by our partners
    1 queen bed and 1 king bed
    Earn an extra 67 Trip Coins
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    Breakfast not included
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    Confirmed within 3 hours
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    x4
    1 queen bed and 1 king bed
    Earn an extra 69 Trip Coins
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    Breakfast not included
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    x4
    2 double beds
    Earn an extra 70 Trip Coins
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    Instant Confirmation
    Breakfast not included
    Non-refundable
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    x4
    2 double beds
    Earn an extra 72 Trip Coins
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    Instant Confirmation
    Breakfast not included
    Non-refundable
    Provided by our partners
    x4
    1 queen bed and 1 king bed
    Earn an extra 73 Trip Coins
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    2 Breakfasts
    Non-refundable
    Confirmed within 3 hours
    Provided by our partners
    1 queen bed and 1 king bed
    Earn an extra 97 Trip Coins
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    4 Breakfasts
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    Non-refundable
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    x4
    1 queen bed and 1 king bed
    Earn an extra 99 Trip Coins
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    4 Breakfasts
    Non-refundable
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    Provided by our partners
    x4
    2 double beds
    Earn an extra 100 Trip Coins
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    4 Breakfasts
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    Provided by our partners
    x4
    2 double beds
    Earn an extra 102 Trip Coins
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    One Bedroom Grand Premier
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    101m²
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    Air conditioningSeparate shower roomRefrigeratorTV
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    Breakfast not included
    Special offer! Non-refundable
    1 king bed and 1 single bed
    Earn an extra 79 Trip Coins
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    3 Breakfasts
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    1 king bed and 1 single bed
    Earn an extra 90 Trip Coins
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    Two Bedroom Premier
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    121m²
    |
    Air conditioningSeparate shower roomRefrigeratorTV
    Photos and Amenities
    Instant Confirmation
    Breakfast not included
    Special offer! Non-refundable
    x4
    1 queen bed and 1 double bed
    Earn an extra 83 Trip Coins
    Only 1 left on our site
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    4 Breakfasts
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    Non-refundable
    x4
    1 queen bed and 1 double bed
    Earn an extra 120 Trip Coins
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    One Bedroom Superior
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    83m²
    |
    Air conditioningSeparate shower roomRefrigeratorTV
    Photos and Amenities
    Instant Confirmation
    Breakfast not included
    Special offer! Non-refundable
    Provided by our partners
    1 king bed
    Earn an extra 101 Trip Coins
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    2 Breakfasts
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    Provided by our partners
    1 king bed
    Earn an extra 114 Trip Coins
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    Reviews(1568 verified guest reviews)

    • Guest User

      Malaysia

      • One Bedroom Superior
      • Stayed in September 2021
      • Couples
      • 1 Review
      4.2/ 5
      Very Good

      We enjoyed the one day styacation. The location is perfectly in the middle of Kuala Lumpur. It's nearby to KLCC, Kampung Baru and Sogo. Unfortunately, many of the amenities were closed and the parking was scarce. The staff was not friendly.

      Posted September 14, 2021
      Helpful

      wow mohd hashim

      United States

      • One Bedroom Superior
      • Stayed in May 2021
      • Families
      • 1 Review
      5/ 5
      Perfect

      I requested for higher floor, yes they gave the 50th floor with awesome view of Kg Baru & KL. Saw sunset from my room and it's amazing. Housekeeping & concierge is very helpful & knowledgeable. Since is under MCO, The SOP is very strict, all of my kids need to show their IC, lucky I have a copy inside my mobile.

      Posted May 30, 2021
      Helpful

      Guest User

      Malaysia

      • One Bedroom Grand Premier
      • Stayed in January 2021
      • Families
      • 10 Reviews
      4.7/ 5
      Outstanding

      The Face Suites Kuala Lumpur The property is located in the heart of Kuala Lumpur It's more like high-end serviced condo rather than hotel rooms Expect complete amenities including living dining kitchenette washer cum dryer and study We stayed at one bedroom grand premier suitable for 3 adults (comes with extra study room with single bed for the 3rd person) Our room was located at 48th floor letting us to enjoy bird's eye view of the city centre Unfortunately we are unable to access the infinity pool and skydeck area at the top floor (level 51) due to MCO Do take note that they no longer have klcc view as blocked by another building still under construction Do check your package entitlement as the receptionist seems not trained properly or have communication barrier. He / she may say your room is not entitled for breakfast or you only can choose between cold / hot drinks The breakfast set sent to your room during MCO and the portions are really huge Overall it's a good staycation even though for KL residents mainly because of the location and view

      Posted January 31, 2021
      Helpful

      Kamarudin

      Malaysia

      • Two Bedroom Superior
      • Stayed in March 2021
      • Families
      • 26 Reviews
      3.5/ 5

      The room is spacious, suitable for family gatherings or small events2 .. but then, in terms of cleanliness, it can probably be improved again because of the sandy floor .. if we have small children, mcm hmm .. that's fine .. other okay .. parking is plentiful and easy .. just clear the ticket at the klau counter nk out .. the room can be cooked, some dishes are ready .. complete! Thank you for the hospitality ..

      Translation provided by Google
      Posted March 30, 2021
      Helpful

      Kishen 69

      Malaysia

      • Two Bedroom Superior
      • Stayed in March 2021
      • Friends
      • 8 Reviews
      5/ 5
      Perfect

      Service is average but location is good. Facilities is complete. Our stay is memorable. Not forgetting the rooftop pool.

      Posted March 29, 2021
      Helpful
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    Hotel Policy

    Check-in and Check-out
    • Check-in from 15:00
    • Check-out before 12:00
    Child Policies
    Children are welcome at this hotel.
    Guests 13 years and over will be charged adult rates.

    Need to Know

    Important City Info
    [Sep 16, 2021 - Dec 31, 2021] All guests checking in are required to provide proof of full vaccination in the form of MySejahtera digital certification. Guests who have been vaccinated with AstraZeneca, Pfizer, or Sinovac must have received their second vaccination dose 14 days previously in order to be considered fully vaccinated. Guests who have been vaccinated with Johnson & Johnson or CanSino single dose vaccines must have been vaccinated 28 days previously in order to be considered fully vaccinated. Non-vaccinated dependents of 18 years old and below are only allowed to travel if from the same household.
    [Sep 16, 2021 - Dec 31, 2021] In line with the latest regulation from the local government, hotels are now open for staycations and for any other travel purposes. To comply with this regulation, hotel only allow guest (including children) to enter the property when guest is low risk status on MySejahtera Apps. Guest from EMCO area is not allowed to travel. Related documents (such as Travel Permit issued by the Police (PKP or PKPD letter), company letter, MITI Letter) must present upon arrival for all non-vaccinated guests. Any denial of entry or stay at the hotel will be handled according to hotel management and any refunds shall be subject to their respective policy and guidelines.
    [Feb 4, 2021 - Sep 30, 2021] According to regulations imposed by the government of Malaysia, services at all hotels in Malaysia will be limited until further notice. Some public facilities will be closed, although room service will be permitted. Guest will be required to remain in their rooms during their stay. Some hotels and room types have special policies, please refer to the hotel.
    Hotel Notes
    [Mar 30, 2021 - Dec 31, 2021] Swimming pool and prayer room are temporarily closed due to Coronavirus (COVID-19).
    Credit card that is used to make the booking will have to be presented to the Reception during check-in for verification purpose.
    No smoking in all the rooms, otherwise, a fine will be given. MYR500 per time for your reference.
    The hotel does not accept durian and mangosteens.
    The outdoor swimming pool is available free of charge from 07:00 to 22:00.

    Hotel Description

    • Opened: 2016
    • Number of Rooms: 200
    THE FACE Suites Kuala Lumpur is a popular choice amongst travelers in Kuala Lumpur, whether exploring or just passing through. The hotel offers a wide range of amenities and perks to ensure you have a great time. To be found at the hotel are free Wi-Fi in all rooms, 24-hour security, daily housekeeping, photocopying, taxi service. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as towels, television LCD/plasma screen, sofa, free welcome drink, internet access – wireless. To enhance guests' stay, the hotel offers recreational facilities such as fitness center, outdoor pool. THE FACE Suites Kuala Lumpur combines warm hospitality with a lovely ambiance to make your stay in Kuala Lumpur unforgettable. Guest could dine in at hotel's F&B outlets as shown below : Tangerine – Rooftop dining experience located on Sky Deck at Level 51 that offers modern western cuisine with its fine dining menu. Open daily from 6:00pm to 10:30pm. Deep Blue – Latest addition to rooftop bar in Kuala Lumpur with the stunning view of Petronas Twin Tower that features a futuristic contemporary design and diversify music from EDM to techno spun by our resident DJ. Open daily from 11:00am till midnight. Café iL Viso – Café with classic menu serving hot to cold pastries, fresh variety of bakeries and freshly cold-pressed juice caters simple breakfast to tea time in a casual dining environment. Open daily from 7:00am to 9:00pm.

    Services & Amenities

        Restaurant
        Café
        Bar
        Gym
        Outdoor swimming pool
        Lobby bar
    Transportation Services
    • Airport pickup service(Additional fee)
    Activities
    • Outdoor swimming poolFree
    • Rooftop pool
    • Infinity pool
    • Pool with view
    • Children's pool
    • Beach towels
    • Nightclub
    Health & Wellness
    • Gym
    Front Desk Services
    • Bellhops
    • Luggage storage
    • Front desk safe
    • Valet parking
    • Duty manager (24 hours)
    • Taxi booking
    • Concierge service
    • Credit cards accepted
    • Front desk (24 hours)
    • Door attendant
    • Tourist map
    Cleaning Services
    • Laundry room
    • Ironing service
    • Room cleaned: daily
    • Laundry service
    Food & Drink
    • Restaurant
    • Café
    • Room service
    • Bar
    Other
    • Multilingual staff
    • Dry cleaning
    Public Area
    • Wi-Fi in designated areasFree
    • Lobby seating area
    • Outdoor furniture
    Business Services
    • Business center
    • Fax/copying service
    General
    • Elevator
    • Lobby bar
    • Audio system & speakers
    • Accessible rooms
    • Newspaper in lobby
    • Non-smoking public areas
    • All rooms non-smoking
    • CCTV in public areas
    • Fire extinguisher
    • Smoke alarm

    Transport & Attractions

    Airports

    Sultan Abdul Aziz Shah Airport

    About 37m from hotel by car

    32.3km

    Kuala Lumpur International Airport

    About 1h2m from hotel by car

    69.7km

    Railway Stations

    Ampang Park Station

    About 6m from hotel by car

    1.7km

    Dang Wangi

    About 5m from hotel by car

    1.8km

    Metro Stations

    Bukit Nanas station

    About 5m from hotel by foot

    260m

    Dang Wangi station

    About 8m from hotel by foot

    590m

    Areas

    Kuala Lumpur City Centre

    About 6m from hotel by car

    2.2km

    Places of Interest

    HealthLand Renaissance Hotel

    115m

    Matic Cultural Dance Show

    244m

    MikeBikes

    248m

    TheLove@MaTiC

    318m

    Dinner In The Sky Malaysia

    355m

    Hotel Maya

    378m

    Motorsports Adventure

    517m

    KL Tower XD Theater

    533m

    Asian Heritage Row

    535m

    Elegant Jewellery Studio

    557m
    The Face Suites Frequently Asked Questions
    How much does it cost to stay at The Face Suites?
    Prices at The Face Suites are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
    What is the closest airport to The Face Suites?
    The closest airport is Sultan Abdul Aziz Shah Airport. It is 32.3km from the hotel and approximately a 37minutes journey by taxi.
    What are the check-in and check-out times at The Face Suites?
    The check-in time is from 15:00 and the check-out time is before 12:00.
    Does The Face Suites provide airport transfer services?
    Yes, The Face Suites provides airport transfer services.
    What amenities and services does The Face Suites have?
    The Face Suites has the following amenities and services: Wi-Fi in designated areas, Airport pickup service, Restaurant.
    Does The Face Suites have a swimming pool?
    Yes, The Face Suites the hotel has a pool. Pool type: Outdoor swimming pool.
    Does The Face Suites have fitness amenities?
    Yes, The Face Suites has fitness amenities.
    Does The Face Suites provide free Wi-Fi?
    Yes, the hotel provides free Wi-Fi.
    Does The Face Suites have non-smoking rooms?
    Please view the hotel listing for details.
    Does The Face Suites provide breakfast?
    Yes, The Face Suites provides breakfast.
    Does The Face Suites have a restaurant?
    Yes, guests can eat at: Restaurant, Café.
    Is parking available at The Face Suites?
    Yes, parking is available at The Face Suites.
    Does The Face Suites have children's amenities?
    No, The Face Suites doesn't have children's amenities.
    Where is The Face Suites?
    The hotel address is 1020, Jalan Sultan Ismail. The hotel is 2.92 km from the city center.
    Is The Face Suites close to transport stations?
    The closest station is Bukit Nanas station. It is 260m from the hotel. View On Map
    Is The Face Suites nearby popular attractions?
    The Face Suites is near the following attractions: HealthLand Renaissance Hotel(Approximately 115m), Matic Cultural Dance Show(Approximately 244m), MikeBikes(Approximately 248m).
    Does The Face Suites have hot springs?
    No, The Face Suites doesn't have hot springs.
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