The Face Suites

Serviced Apartment
1020, Jalan Sultan Ismail, Kuala Lumpur, 50250, MalaysiaShow on map
Opened: 2016 THE FACE Suites Kuala Lumpur is a popular choice amongst travelers in Kuala Lumpur, whether exploring or just passing through. The hotel offers a wide range of amenities and perks to ensure you have a great time. To be found at the hotel are free Wi-Fi in all rooms, 24-hour security, daily housekeeping, photocopying, taxi service. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as towels, television LCD/plasma screen, sofa, free welcome drink, internet access – wireless. To enhance guests' stay, the hotel offers recreational facilities such as fitness center, outdoor pool. THE FACE Suites Kuala Lumpur combines warm hospitality with a lovely ambiance to make your stay in Kuala Lumpur unforgettable. Guest could dine in at hotel's F&B outlets as shown below :Show More

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  • Quite Clean4.4
  • Great Amenities4.3
  • Great Location4.3
  • Great Service4.3
  • 4.4/5Excellent

    Large rooms, Has an infinity pool
    94% Recommended
  • Quite Clean4.4
  • Great Amenities4.3
  • Great Location4.3
  • Great Service4.3
  • 4.4/5Excellent

    Large rooms, Has an infinity pool
    94% Recommended
    • 32.3km
    • 1.6km
    • 260m
    10 places of interest within 1000m
    View Map
    Wi-Fi in designated areas
    Airport pickup service
    Restaurant
    Café
    Bar
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    Rooms
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    One Bedroom Premier
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    96m²
    |
    Air conditioningSeparate shower roomRefrigeratorTV
    Photos and Amenities
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    Breakfast not included
    Non-refundable
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    Provided by our partners
    1 king bed
    Earn an extra 60 Trip Coins
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    Instant Confirmation
    Breakfast not included
    Non-refundable
    Provided by our partners
    1 king bed
    Earn an extra 66 Trip Coins
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    Breakfast not included
    Non-refundable
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    1 king bed
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    2 Breakfasts
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    Non-refundable
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    1 king bed
    Earn an extra 85 Trip Coins
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    Best price with 2 breakfasts
    2 Breakfasts
    Non-refundable
    Confirmed within 3 hours
    Provided by our partners
    1 king bed
    Earn an extra 85 Trip Coins
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    2 Breakfasts
    Instant Confirmation
    Non-refundable
    Provided by our partners
    1 king bed
    Earn an extra 85 Trip Coins
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    One Bedroom Grand Premier
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    101m²
    |
    Air conditioningSeparate shower roomRefrigeratorTV
    Photos and Amenities
    Breakfast not included
    Non-refundable
    Confirmed within 3 hours
    Provided by our partners
    1 single bed and 1 king bed
    Earn an extra 70 Trip Coins
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    Instant Confirmation
    Breakfast not included
    Non-refundable
    Provided by our partners
    1 single bed and 1 king bed
    Earn an extra 75 Trip Coins
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    Best price with 2 breakfasts
    2 Breakfasts
    Non-refundable
    Confirmed within 3 hours
    Provided by our partners
    1 single bed and 1 king bed
    Earn an extra 90 Trip Coins
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    2 Breakfasts
    Instant Confirmation
    Non-refundable
    Provided by our partners
    1 single bed and 1 king bed
    Earn an extra 98 Trip Coins
    Only 1 left on our site
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    Reviews(1430 verified guest reviews)

    • AMALINANUR

      Malaysia

      • Two Bedroom Superior
      • Stayed in October 2021
      • Families
      • 2 Reviews
      4.7/ 5
      Outstanding

      Already 3 times stay at here. Overall everything is very good. The hotel staff is very good 👍🏻👍🏻👍🏻 fridge inside room is not cool, we report to hotel than they immediately send staff to check and chage to new fridge. Breakfast is good.

      Translation provided by Google
      Posted October 10, 2021
      Helpful

      Guest User

      Malaysia

      • One Bedroom Superior
      • Stayed in September 2021
      • Couples
      • 1 Review
      4.2/ 5
      Very Good

      We enjoyed the one day styacation. The location is perfectly in the middle of Kuala Lumpur. It's nearby to KLCC, Kampung Baru and Sogo. Unfortunately, many of the amenities were closed and the parking was scarce. The staff was not friendly.

      Translation provided by Google
      Posted September 14, 2021
      Helpful

      Guest User

      Malaysia

      • One Bedroom Deluxe
      • Stayed in October 2021
      • Couples
      • 30 Reviews
      5/ 5
      Perfect

      SPACIOUS ROOM AND THERE IS EVEN A STUDY ROOM. ONLY DOWNSIDE IS THE POOL TOO CROWDED.. MY KIDS COULD NOT SWIM. STAFF WAS FRIENDLY. DEEP BLUE BAR MADI WAS AMAZING. SERVICE PROVIDED BY MAdi And team WAS GREAT. SINCE NOW THERE IS NO LIFE MUSIC MAYBE THEY SHOULD START HAVING A PLACE WHERE FAMILY CAN MINGLE AWAY FROM THE NOISY CROWD. FOOD WAS TOP NOTCH ONLY A LIL SLOW. CAN IMPROVE.

      Translation provided by Google
      Posted October 9, 2021
        Helpful

        Ftom Hj Mahmod

        • Two Bedroom Deluxe
        • Stayed in October 2021
        • Families
        • 1 Review
        4.7/ 5
        Outstanding

        Marvellous and nice place to stay

        Translation provided by Google
        Posted October 11, 2021
        Helpful

        wow mohd hashim

        United States

        • One Bedroom Superior
        • Stayed in May 2021
        • Families
        • 1 Review
        5/ 5
        Perfect

        I requested for higher floor, yes they gave the 50th floor with awesome view of Kg Baru & KL. Saw sunset from my room and it's amazing. Housekeeping & concierge is very helpful & knowledgeable. Since is under MCO, The SOP is very strict, all of my kids need to show their IC, lucky I have a copy inside my mobile.

        Translation provided by Google
        Posted May 30, 2021
        Helpful
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      Hotel Policy

      Check-in and Check-out
      • Check-in from 15:00
      • Check-out before 12:00
      Child Policies
      Children are welcome at this hotel.
      Guests 13 years and over will be charged adult rates.

      Need to Know

      Important City Info
      [Oct 15, 2021 - Dec 31, 2022] According to government policy, if guests cannot provide relevant documents (such as a travel permit issued by the police, hotel confirmation letter, company letter, flight ticket, ferry ticket, MITI letter, or proof of a negative COVID-19 test result issued within the past 48 hours), they may not be allowed to check in at the hotel. Cancellations will be subject to the hotel's policies and guidelines.
      [Oct 15, 2021 - Dec 31, 2022] According to government policy, if traveling by air or sea, all travelers (including children) must present proof of a negative RT-PCR or RTK-Antigen test result, issued within the past 48 hours, at the airport or ferry terminal before departure.
      [Oct 15, 2021 - Dec 31, 2022] According to government policy, hotels are now open for staycations and any other travel purposes. Hotels will only accept Malaysian nationals and foreigners who are residents of Malaysia, and guests must be categorized as low-risk on the MySejahtera app. Those from EMCO (enhanced movement control order) areas are not permitted to stay at the hotel. To comply with these regulations, all guests are required to show a digital certificate in the MySejahtera app which proves they are fully vaccinated. For vaccines with two doses, guests will be considered fully vaccinated after the 14th day of receiving the second dose. For single-dose vaccines, guests will be considered fully vaccinated 28 days after receiving the vaccine. Guests are only allowed to travel with non-vaccinated dependents who are 18 years old and under if they are members of the same household.
      Hotel Notes
      [Mar 30, 2021 - Dec 31, 2021] Swimming pool and prayer room are temporarily closed due to Coronavirus (COVID-19).
      Credit card that is used to make the booking will have to be presented to the Reception during check-in for verification purpose.
      No smoking in all the rooms, otherwise, a fine will be given. MYR500 per time for your reference.
      The hotel does not accept durian and mangosteens.
      The outdoor swimming pool is available free of charge from 07:00 to 22:00.

      Hotel Description

      • Opened: 2016
      • Number of Rooms: 200
      THE FACE Suites Kuala Lumpur is a popular choice amongst travelers in Kuala Lumpur, whether exploring or just passing through. The hotel offers a wide range of amenities and perks to ensure you have a great time. To be found at the hotel are free Wi-Fi in all rooms, 24-hour security, daily housekeeping, photocopying, taxi service. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as towels, television LCD/plasma screen, sofa, free welcome drink, internet access – wireless. To enhance guests' stay, the hotel offers recreational facilities such as fitness center, outdoor pool. THE FACE Suites Kuala Lumpur combines warm hospitality with a lovely ambiance to make your stay in Kuala Lumpur unforgettable. Guest could dine in at hotel's F&B outlets as shown below : Tangerine – Rooftop dining experience located on Sky Deck at Level 51 that offers modern western cuisine with its fine dining menu. Open daily from 6:00pm to 10:30pm. Deep Blue – Latest addition to rooftop bar in Kuala Lumpur with the stunning view of Petronas Twin Tower that features a futuristic contemporary design and diversify music from EDM to techno spun by our resident DJ. Open daily from 11:00am till midnight. Café iL Viso – Café with classic menu serving hot to cold pastries, fresh variety of bakeries and freshly cold-pressed juice caters simple breakfast to tea time in a casual dining environment. Open daily from 7:00am to 9:00pm.

      Services & Amenities

          Restaurant
          Café
          Bar
          Gym
          Outdoor swimming pool
          Lobby bar
      Transportation Services
      • Airport pickup service(Additional fee)
      Activities
      • Outdoor swimming poolFree
      • Rooftop pool
      • Infinity pool
      • Pool with view
      • Children's pool
      • Beach towels
      • Nightclub
      Health & Wellness
      • Gym
      Front Desk Services
      • Bellhops
      • Luggage storage
      • Front desk safe
      • Valet parking
      • Duty manager (24 hours)
      • Taxi booking
      • Concierge service
      • Credit cards accepted
      • Front desk (24 hours)
      • Door attendant
      • Tourist map
      Cleaning Services
      • Laundry room
      • Ironing service
      • Room cleaned: daily
      • Laundry service
      Food & Drink
      • Restaurant
      • Café
      • Room service
      • Bar
      Other
      • Multilingual staff
      • Dry cleaning
      Public Area
      • Wi-Fi in designated areasFree
      • Lobby seating area
      • Outdoor furniture
      Business Services
      • Business center
      • Fax/copying service
      General
      • Elevator
      • Lobby bar
      • Audio system & speakers
      • Accessible rooms
      • Newspaper in lobby
      • Non-smoking public areas
      • All rooms non-smoking
      • CCTV in public areas
      • Fire extinguisher
      • Smoke alarm

      Transport & Attractions

      Airports

      Sultan Abdul Aziz Shah Airport

      About 37m from hotel by car

      32.3km

      Kuala Lumpur International Airport

      About 1h2m from hotel by car

      69.7km

      Railway Stations

      Dang Wangi

      About 20m from hotel by foot

      1.6km

      Ampang Park Station

      About 22m from hotel by foot

      1.7km

      Metro Stations

      Bukit Nanas station

      About 5m from hotel by foot

      260m

      Dang Wangi station

      About 8m from hotel by foot

      590m

      Areas

      Kuala Lumpur City Centre

      About 6m from hotel by car

      2.2km

      Places of Interest

      HealthLand Renaissance Hotel

      115m

      Matic Cultural Dance Show

      244m

      MikeBikes

      248m

      TheLove@MaTiC

      318m

      Dinner In The Sky Malaysia

      355m

      Hotel Maya

      378m

      Motorsports Adventure

      517m

      Asian Heritage Row

      535m

      Elegant Jewellery Studio

      557m

      Jalan P.Ramlee

      559m
      The Face Suites Frequently Asked Questions
      How much does it cost to stay at The Face Suites?
      Prices at The Face Suites are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
      What is the closest airport to The Face Suites?
      The closest airport is Sultan Abdul Aziz Shah Airport. It is 32.3km from the hotel and approximately a 37minutes journey by taxi.
      What are the check-in and check-out times at The Face Suites?
      The check-in time is from 15:00 and the check-out time is before 12:00.
      Does The Face Suites provide airport transfer services?
      Yes, The Face Suites provides airport transfer services.
      What amenities and services does The Face Suites have?
      The Face Suites has the following amenities and services: Wi-Fi in designated areas, Airport pickup service, Restaurant.
      Does The Face Suites have a swimming pool?
      Yes, The Face Suites the hotel has a pool. Pool type: Outdoor swimming pool.
      Does The Face Suites have fitness amenities?
      Yes, The Face Suites has fitness amenities.
      Does The Face Suites provide free Wi-Fi?
      Yes, the hotel provides free Wi-Fi.
      Does The Face Suites have non-smoking rooms?
      Please view the hotel listing for details.
      Does The Face Suites provide breakfast?
      Yes, The Face Suites provides breakfast.
      Does The Face Suites have a restaurant?
      Yes, guests can eat at: Restaurant, Café.
      Is parking available at The Face Suites?
      Yes, parking is available at The Face Suites.
      Does The Face Suites have children's amenities?
      No, The Face Suites doesn't have children's amenities.
      Where is The Face Suites?
      The hotel address is 1020, Jalan Sultan Ismail. The hotel is 2.92 km from the city center.
      Is The Face Suites close to transport stations?
      The closest station is Bukit Nanas station. It is 260m from the hotel. View On Map
      Is The Face Suites nearby popular attractions?
      The Face Suites is near the following attractions: HealthLand Renaissance Hotel(Approximately 115m), Matic Cultural Dance Show(Approximately 244m), MikeBikes(Approximately 248m).
      Does The Face Suites have hot springs?
      No, The Face Suites doesn't have hot springs.
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