St. Giles Boulevard Reviews

Response from Property: Dear Guest,Thank you for your feedback on your recent stay at St. Giles Boulevard Kuala Lumpur. We apologize for any inconvenience caused by the restrictions on Grab pick-ups at the hotel lobby.We understand that this can be frustrating, and we will investigate the matter with the relevant authorities to explore potential solutions. In the meantime, we recommend using the designated Grab pickup points in the nearby area for a more convenient experience.We appreciate your understanding and hope to have the opportunity to welcome you back for another stay at St. Giles Boulevard Kuala Lumpur, where we can provide a more seamless experience.Sincerely,Management Team of St. Giles Boulevard Kuala Lumpur

Response from Property: Dear Mr Tay,Thank you for your wonderful review of your recent stay at St. Giles Boulevard Kuala Lumpur! We're thrilled to hear that our hotel was a convenient choice for your family vacation and that you enjoyed the easy access to Mid Valley Megamall, Garden Mall, and the LRT/KTM station.We're delighted to hear that Mr. Zafri from the front desk provided excellent service and ensured a smooth check-in process, even with your delayed flight. We're also pleased that Ms. Anis from Wildrice restaurant made your breakfast experience enjoyable.We appreciate your recommendation of St. Giles Boulevard Kuala Lumpur for leisure travelers seeking a convenient location. We're committed to providing exceptional service and comfortable accommodations for all our guests.We look forward to welcoming you back for another memorable stay in the future.Sincerely,Management Team of St. Giles Boulevard Kuala Lumpur

Response from Property: Dear Guest,Thank you for your positive feedback on your recent stay. We're delighted to hear that you enjoyed our convenient location, helpful staff, and spacious room.We appreciate your recommendation and look forward to welcoming you back for another enjoyable stay at St. Giles Boulevard Kuala Lumpur.Sincerely,Management Team of St. Giles Boulevard Kuala Lumpur

Response from Property: Dear Ms lily,We sincerely apologize for the unacceptable condition of the bathtub water. We understand how important cleanliness and hygiene are, and we're committed to providing a comfortable and sanitary environment for all of our guests.This is not the standard of service we aim to provide, and we'll take immediate steps to investigate this issue and ensure that it's resolved. We appreciate your understanding and hope to have the opportunity to welcome you back for another enjoyable stay.Sincerely,Management Team of St. Giles Boulevard Kuala Lumpur

Response from Property: Dear Mr Shaiful,Thank you for your review. We’re glad to hear that we met your expectations and that our location was a highlight for you. It’s also great to know you were able to check in early. We look forward to welcoming you back for another pleasant stay.Sincerely,Management Team of St. Giles Boulevard Kuala Lumpur

Response from Property: Dear Guest,Thank you for your excellent review. We're delighted to hear that you enjoyed our facilities, comfortable bed, and service. We appreciate your kind words and look forward to welcoming you back in the future.Sincerely,Management Team of St. Giles Boulevard Kuala Lumpur

Response from Property: Dear Gab1990,Thank you for your detailed feedback! We’re glad to hear that you had a positive experience. It’s wonderful to know you enjoyed the variety in our breakfast buffet and found our location convenient. We appreciate your kind words and look forward to welcoming you back soon.Sincerely,Management Team of St. Giles Boulevard Kuala Lumpur

Response from Property: Dear Ms Suhainah,Thank you for your detailed review! We’re glad to hear you enjoyed your stay and found the check-in and check-out process efficient. It’s great to know you appreciated the clean room and the convenience of our location connected to Mid Valley shopping mall. We hope to welcome you back for an even better experience next time.Sincerely,Management Team of St. Giles Boulevard Kuala Lumpur

Response from Property: Dear Purple.L,Thank you for your detailed review. We’re delighted to hear that you enjoyed our prime location with easy access to Midvalley and The Gardens Shopping Mall, and that our friendly staff added a welcoming touch to your stay. It’s great to know that you found the rooms spacious and clean, providing a good environment for relaxation.We apologize for the inconvenience caused by the squeaky bed and the lack of a sofa seating in your room. Your feedback is valuable, and we will address these issues to improve our room amenities and ensure a more comfortable stay for our guests.Thank you for staying with us, and we hope to welcome you back for an even better experience in the future.Sincerely,Management Team of St. Giles Boulevard Hotel Kuala Lumpur

Response from Property: Dear Guest,Thank you for your wonderful review. We're thrilled to hear that you enjoyed your comfortable room and the variety of breakfast options. We appreciate your recommendation and look forward to welcoming you back in the future.Sincerely,Management Team of St. Giles Boulevard Kuala Lumpur

Response from Property: Dear stylephoebe,Thank you for your positive feedback on your stay. We're glad to hear that you found our location convenient and enjoyed the nearby shopping and dining options at Mid Valley Megamall.We appreciate your business and look forward to welcoming you back in the future.Sincerely,Management Team of St. Giles Boulevard Kuala Lumpur

Response from Property: Dear Guest,Thank you for your wonderful review. We’re delighted to hear that our receptionist and housekeeping team made your stay enjoyable with their kindness and helpfulness. Your recommendation means a lot to us. We look forward to welcoming you back and to your friends, family members, and relatives.Sincerely,Management Team of St. Giles Boulevard Kuala Lumpur

Response from Property: Dear YangHS,Thank you for your feedback. We’re glad to hear that you enjoyed our convenient location, spacious and clean rooms, and the variety of breakfast options. We appreciate your comments about the parking situation and will take them into consideration as we strive to improve our services.We hope to welcome you back for another pleasant stay.Sincerely,Management Team of St. Giles Boulevard Kuala Lumpur

Response from Property: Dear Mr Teh,Thank you for your kind words. We’re delighted to hear that you enjoyed your upgraded room and appreciated our customer service. It’s wonderful to know that you found our location super strategic, with easy access to MidValley Megamall, LRT Abdullah Hukum, and KTM MidValley Station. We look forward to welcoming you back for another fantastic stay.Sincerely,Management Team of St. Giles Boulevard Kuala Lumpur