Prescott Hotel Kuala Lumpur Medan Tuanku

Overall satisfactory, just that the parking was full during our one-night stay and the water supply was cut off, but both issues were resolved quickly.

Everything else was fine, but the room was terrible. The hygiene was subpar, and there was no staff on duty at night to change the bedding. Many of the pillows weren't changed between guests and had clearly been used multiple times. I don't recommend it, it was very mediocre.

The hotel is close to the subway station and there's a large shopping mall with an NSK supermarket nearby, making it very convenient for dining and getting around. However, there were no toothbrushes in the room. I had to go to the front desk to get one, and they didn't even mention it during check-in. I had to go down and ask for it, which shows a lack of service awareness.

Check-in was available from 2 PM, and the front desk didn't require a deposit. There was complimentary fruit-infused water in the lobby. The front desk staff were very friendly, and there's a restaurant on the ground floor where you can order hot room service until 10 PM. It's just a few minutes' walk to the Medan Tuanku monorail station (green line 8), and there are plenty of dining and shopping options nearby, including Sogo, 7-Eleven, and local restaurants. The bathroom only had a shower head, not a handheld shower, but the water pressure was good and the hot water was stable. The room itself was spacious with good lighting and a nice view. The bed was larger than a standard double. Overall, it was clean and tidy, and there was a water dispenser right outside the room, which was very convenient.