The Robertson Kuala Lumpur Reviews

The bathroom and toilet area got cockroaches. The room space is wide. Nearby only have mini mart. Beside got a GBM building. Some fast food restaurants. Th Check in counter the lady staff is very friendly and polite. Will try their 2 bedroom suites next time.

First, the photos on the website were completely misleading. The actual room looked nothing like the pictures. When I brought this up with the staff, they simply claimed the photos were “just for reference.” This felt deceptive and unprofessional. The room itself was far from satisfactory. The toilet had a persistent, unpleasant smell that made the stay uncomfortable. Additionally, the bed was so uncomfortable that I couldn’t get a good night’s sleep. Overall, I would not recommend this accommodation. It’s unacceptable to mislead guests with inaccurate photos and offer such poor room conditions.

Excellent stay; clean, reception is good , rooms are spacious

Location was good and convenient. The things is toilet have smell but call the staff they settle immediately. Aircond need do some service

The area nearby famiy mart, 7 eleven and mamak restaurant which easy to find food at night.The room is good and big space

Best place to stay . Great locations with dinning options nearby

Strateegic location. Good view from the city. Helpful staff. Overall a good stay 👍

The hotel is very well located, RM10 from Sentral after taking the KL express for RM55 from the airport, the ride was surprisingly fast 28 mins. The suite was clean with a nice view of the city, enough lighting, Aircon and fans in every room, fully functional kitchen with cutlery. Only suggestion I have is for conditioner to go with the shampoo😅 and more robust complimentary slippers

not really good service for this. On 11 Sep 11pm mistaken booked wrong date which checkin time is sep 11. When i found i booked wrong date, I promptly reached out to both the hotel and the trip customer service within the hour of the booking. They refused me to modify the date . I simply asked to change the date, not even for a refund, but it's still not allowed. I’ll just have to forfeit the money.

we enjoyed our nights here

This residence was great! It can be very busy but overall great place and location to stay

Location no good. Toilet smelly.Air Con Loucy...loud..No TV. No tissue.. bed. Never go again..

This i rated a 2 star. Smelly bed. Not worth your money. Although photos seem good. But you will regret when you have to bear with smelly bed. I have experience 3 times. Thats why I move to other hotel.

Such a cozy place to stay. Very close to Bukit Bintang and Time Square Mall. Just 15 minutes walking distance