This is, without a doubt, the worst hotel I've ever stayed in. First, the woman in the lobby on the first floor didn't tell us which floor to check in on (she took foreigners up to check in), leaving us waiting in the elevator. Second, we booked two rooms, but the front desk staff tried to give us just one, claiming it was an upgrade. When I went to swap rooms later, they told us there weren't enough rooms available (even though there were, they just didn't want to give them to us). Third, the front desk staff's service skills are seriously lacking. We booked one of our rooms for three nights, but on the second day, they asked if I was checking out and had to re-check our reservation, making us feel like we were trying to get away with something. Fourth, the soundproofing in the hotel is terrible; you can still hear everything from the hallway even with the door closed, making it impossible to rest. The bedroom air conditioning also didn't work, so we could only use the living room's. Plus, there was no Wi-Fi in the room; I had to connect to a different room's Wi-Fi. Fifth, the hotel elevators are incredibly slow, and the room key card was very finicky. When checking out, we couldn't just swipe the card to get to the 25th floor; we had to wait for someone else to go up from the 25th floor. Sixth, there were even cockroaches in the room! I suspect they don't even clean the rooms! And the water pressure in the bathroom was extremely, extremely low; you had to turn on the water heater in advance to get hot water! Seventh, the water in the rooftop pool was already murky, and some people were just washing their feet in it while wearing flip-flops.
Original TextTranslation provided by AI
