8 Jalan Changkat Kia Peng, Kuala Lumpur, 50450, MalaysiaView Hotel Details
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Wyndham Suites KLCC Guest Reviews
4.2/5
Very Good
529 Reviews
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Verified reviews
Location4.2
Amenities4.2
Service4.1
Cleanliness4.2
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All reviews(529)
Positive reviews(488)
Reviews with photos/video(183)
Great location(68)
Large rooms(41)
Great swimming pool(40)
Loved the view(28)
Strange smell in room(22)
Perfect for families(18)
Has an infinity pool(15)
Friendly front desk staff(8)
Negative reviews(41)
Guest User
Wyndham Executive Suite
Checked in Jul 2024
Travel with friends
12 Reviews
3.2/5
Posted on Aug 3, 2024
Was ok, did find brown stains on the towels which was gross. Most places are about a 15 to 20mins walk away.
Response from Property: Dear Sir/Madam,Thank you for your review. We are glad to hear that your stay was pleasant overall. However, we sincerely apologise for the issue you experienced with the towels. This is certainly not the high standard we aim to achieve and we will address this with our housekeeping team immediately to avoid it happening again. We hope to have the opportunity to provide you with a better experience in the future.Sincerely, Shim Chee HongGeneral Manager
Guest User
Wyndham Executive Suite
Checked in Jul 2024
Travel with friends
2 Reviews
4.5/5
Great
Posted on Jul 24, 2024
Located near the KLCC area with major shopping malls like Suria KLCC and Pavilion about 15 minutes walk away. The only catch is that it is located up on a hill so I would not recommend towing your luggage up the hill yourself. Better grab a taxi if you have luggages. This is a brand new serviced apartment building with a beautiful swimming pool. Daily housekeeping is excellent. Room is spacious. It even has a kitchen and washer/dryer suitable for extended stay.
Response from Property: Dear Sir/Madam,Thank you for choosing us as your preferred accommodation in the Golden Triangle of Kuala Lumpur! We are thrilled to hear that you enjoyed your stay with us and it is our pleasure to serve a guest like you. We look forward to welcoming you back for your getaway.Cheers, Shim Chee HongGeneral Manager
JaqLim
Wyndham Executive Suite
Checked in Jun 2024
Family
24 Reviews
4.7/5
Amazing
Posted on Jun 24, 2024
I love this place! It has all the features I want, self check in, swimming pool, kids playground, near twin towers, pavilion shopping mall and the Central Park. Will definitely come again!
Response from Property: Dear Sir/Madam,Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed our facilities and location during your stay. Thanks again for your kind words and look forward to welcoming you back again soon!Best regards, Shim Chee HongGeneral Manager
Han Chean
Wyndham Executive Suite
Checked in Jun 2024
Business travelers
4 Reviews
5.0/5
Outstanding
Posted on Jun 11, 2024
Fantastic stay at Wyndham Suites KLCC! Spacious rooms, friendly staff, and prime location near attractions. Impeccable cleanliness and delicious breakfast buffet. Highly recommend for a luxurious experience!
Response from Property: Dear Han Chean,Thank you for choosing us as your preferred accommodation in the heart of Kuala Lumpur. You have left a smile on the faces of our whole team with your kind words and our team enjoys what they do because of guests like you! Can't wait to welcome you again soon!Cheers, Shim Chee HongGeneral Manager
Bear Bear Lee
Wyndham Executive Suite
Checked in Apr 2024
Family
17 Reviews
3.5/5
Posted on Apr 24, 2024
Very good swimming pool with jacuzzi. Apartment unit size is good with 2 rooms. Recommended for family :)
Response from Property: Dear Bear Bear Lee,Thank you for sharing your recent stay with us. We strive to provide a comfortable and enjoyable experience for all our guests and it is wonderful to hear that you enjoyed our infinity pool and jacuzzi as well as our suite room. Looking forward to welcoming you and your family back for another fantastic stay!Cheers,Shim Chee HongGeneral Manager
LML and travel
Wyndham Executive Suite
Checked in Mar 2024
Travel with friends
9 Reviews
3.0/5
Posted on Apr 1, 2024
Location: It's situated near to KLCC hence you can see the Twin Towers from the window (depending on which stack of building you are). Only the first stack of the building can see one of the twin tower. While the hotel/service apartment is situated near to KLCC and also looks very close on the map, it's not very convenient to walk from/to KLCC as there are private properties situated next to each other and there's no short cut to access hence you need to take the loop as the cars to get to the hotel. I should also mention that there's buggy service (weather dependent) to take you to the downhill and shuttle service (only twice a day, 11am and 4pm) to take you to various locations in KL (ie Chinatown, Pavilion).
Room: I booked the 2 bedroom apartment (+2 bathrooms) and I was disappointed to see the size of the second bedroom. The second bedroom was so tiny that the moment you open the door, you have ready reached the end of the bedroom. In addition, there's no window as well. Otherwise, the master bedroom was perfect (in fact huge) and a nice view to see the twin tower out of the window.
I must mention that there seems to be sewage problems in the hotel as there's a stench that comes out of the bathroom when not in use. It could be the ventilation or sewage issue. The stench (especially coming out from the common bathroom) was so unbearable that there cannot be anyone sleeping in the second bedroom, it's a complete misery to be sleeping in a bedroom that stinks so badly. I complaint to the front desk and they got the maintenance guys to do some treatment (spraying perfume to cover the stench).
While the apartment looks nice and comfortable, the stench is something that is so unbearable and gross that I won't go back again.
Sherylnne
Wyndham Executive Suite
Checked in Mar 2024
Family
15 Reviews
4.7/5
Amazing
Posted on Mar 17, 2024
Wonderful vacation with children, kitchen is good, beds are comfortable, nice scenery.
But toilet stinks big time, tv programs are boring and crossing the road downhill to KLCC is dangerous..
Guest User
Wyndham Executive Suite
Checked in Mar 2024
Family
1 Reviews
4.7/5
Amazing
Posted on Apr 1, 2024
Definitely value for money. Do note that the extra single room is small without windows.
Response from Property: Dear Sir/Madam,Thank you for sharing your recent stay with us. We are glad to hear that you found our hotel to your liking. Your review is valuable to us as we strive to provide the best possible experience for our guests. Looking forward to welcoming you back soon!Best regards,Shim Chee HongGeneral Manager
AAF03#
Wyndham Executive Suite
Checked in Mar 2024
Family
5 Reviews
5.0/5
Outstanding
Posted on Mar 9, 2024
love the place, look exactly like the one in photo, spacious, clean and complete amenities, definitely will come again
AidaKim
Wyndham Executive Suite
Checked in Feb 2024
Travel with friends
6 Reviews
5.0/5
Outstanding
Posted on Feb 18, 2024
The unit is superb, the check in process was smooth, the environment is great π will come again with our families π€
Guest User
Wyndham Executive Suite
Checked in Jul 2024
Family
20 Reviews
2.0/5
Posted on Jul 14, 2024
A bitter disappointment!
Firstly the good aspects:
The room was very spacious and I was impressed by the quality and selection of the breakfast.
Otherwise, the hotel unfortunately has little to do with the Wyndham chain and there is considerable room for improvement.
The staff are usually helpful, but often totally overwhelmed and unprofessional. For example, the breakfast was good overall, but the staff should always be asked to replenish the meals. They didn't come up with the idea on their own. The gym is partly not functional, there is a risk of injury when using the treadmills. The lifts are also partially broken.
The hotel is also a bit out of the way, there are no shopping facilities or restaurants in the immediate vicinity.
All in all, it is far from the five stars promised and we are very disappointed.
We would not stay there again.
Response from Property: Dear Sir/Madam,Thank you for sharing your recent stay with us. It is not every day that we receive a review as detailed and thoughtful as yours. We appreciate you taking the time to share all those with us and please accept our sincerest apologies for any inconvenience caused. Your review is invaluable and we promise to use it for further improvement. Thanks again for bringing all these to our attention and we hope to have another chance to welcome you back in the future.Sincerely, Shim Chee HongGeneral Manager
L.V.S
Wyndham Executive Suite With KLCC View
Checked in Dec 2023
Family
1 Reviews
5.0/5
Outstanding
Posted on Jan 5, 2024
I enjoyed staying at this hotel. The room was very clean n comfy, love the view, nice swimming pool. Breakfast is simple and the staff in the restaurant were helpful
Dave Soon
Wyndham Executive Suite
Checked in Dec 2023
Family
13 Reviews
3.7/5
Posted on Feb 12, 2024
Nice Place to stay. This is my second time staying here. Thank you for the team preparing for my wife birthday suprise. (Aircond need to clean regularly) other than that all great.
6/9
JSAB
Wyndham Premier Suite
Checked in Dec 2023
Family
1 Reviews
5.0/5
Outstanding
Posted on Dec 23, 2023
My family had a wonderful experience at this hotel (Room 29-11). Every staff member we encountered, from the security to the check-in to the cleaning staff were delightful and eager to help.
Its location is about 10 mins walk to the Pavilion shopping mall. The 2 bedrooms suite, which we stayed for 6 days, was very spacious. Good for my kids to play around. The beds were also very comfy. The infinity swimming pool is beautiful where you can catch a view of the Petronas Twin Towers.
Parking at the hotel was also free and easy for guests who drive.
There are two things that the hotel can improve on during breakfast time. Firstly, is to include more food varieties especially the fruit juice and pastries area. Secondly, throughout our stay there, we observed that the breakfast dining area was understaffed. There were only two staff working at a time. They were multi tasking from welcoming guests to the breakfast dining area, topping up the food, cooking the customized guests' eggs orders to cleaning the breakfast tables. We hope that the hotel will deploy more staff at the breakfast area so that guests can be attended to promptly.
Other than that, nothing can fault the hotel. The hotel is great and we will definitely stay here again for our family vacation.
Thank you 8 Kia Peng Suites for your great hospitality.
haha8888
Wyndham Executive Suite
Checked in Jun 2024
Business travelers
41 Reviews
5.0/5
Outstanding
Posted on Jun 22, 2024
Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future.
Response from Property: Dear haha8888,Thank you for your review. We are thrilled to hear that you had such a wonderful experience with us. We strive to provide exceptional service and comfort to all our guests and we are delighted to hear that our performance exceeds your expectations. Your kind words mean a lot to us and look forward to welcoming you back soon.Best regards, Shim Chee HongGeneral Manager