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KLCC Bangsar Suites EST by PSM Kuala Lumpur Guest Reviews
3.7/5
26 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location3.9
Amenities3.6
Service3.6
Cleanliness3.7
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All reviews(26)
Positive reviews(18)
Reviews with photos/video(5)
Great location(7)
Awesome stay(5)
Negative reviews(5)
PabloH
Standard Studio
Checked in Apr 2024
Solo travelers
37 Reviews
3.5/5
Posted on Apr 5, 2024
Check in was very difficult. I needed to get a code from the EST staff to enter the building which I was not informed about until arriving. You cannot enter the building without the keycard and the security team are very strict about this. (Also VERY helpful and friendly however).
It took 20 mins to get through to the “reception team”. Two of the three numbers provided are disconnected. When I eventually got through, the person on the phone told me to WhatsApp them instead. I added them on WhatsApp and after some confusing instructions I was given the contact for another person. After a further 10/15 mins I was greeted in the lobby of the building and check in was done there.
The member of staff that I dealt with was very understanding and friendly.
The room itself was fine. The location is good.
Guest User
Standard Studio
Checked in Jul 2024
Business travelers
2 Reviews
3.2/5
Posted on Sep 7, 2024
Need major cleaning and pest control; proper towels and floor mats needed, staff is very helpful, good location.
Jun Puan
Standard Studio
Checked in Sep 2023
Business travelers
29 Reviews
5.0/5
Outstanding
Posted on Nov 3, 2023
Very convenient although it’s a Airbnb. Clear instruction given. Clean rooms and with all the needs.
Anonymous User
Standard Studio
Checked in Feb 2024
Solo travelers
5 Reviews
5.0/5
Outstanding
Posted on Feb 28, 2024
The staff is very helpful, good location and very convenient to go anywhere in KL.
Kingson
Standard Studio
Checked in May 2023
Business travelers
2 Reviews
2.0/5
Posted on May 19, 2023
The place was very isolated, with many blue-collared workers in the area, in the walk to NU Sentral. One has to pay for the drinks, that was in the menu, with nothing complementary, not even the drinking water. They are also circumventing Trip to ask me to go direct with their contact person. I had pay two refundable deposits!
Deacon Fok
Deluxe Studio
Checked in Apr 2024
Business travelers
3 Reviews
4.2/5
Very Good
Posted on Apr 28, 2024
Overall not bad,location quite okie for business trip
sarah__
Standard Studio
Checked in May 2023
Business travelers
12 Reviews
5.0/5
Outstanding
Posted on Aug 9, 2023
Came to repeat my stay. Good location, services, everything good 👍🏻
Anonymous User
Standard Studio
Checked in Sep 2023
Couples
16 Reviews
3.0/5
Posted on Oct 30, 2023
The convenience of the location was the best thing about it. We booked a room that said was on a high floor (40), but ended up on the 12th floor. When asking about it, they said, it’s based on availability but it was never mentioned in the booking. We purposefully searched for one on a higher floor as we were warned about the noise from the train station.
Got there, the bathroom had mold and took them 3 days (and 2 attempts) to resolve it. It just didn’t feel clean.
I would stay in that building again, but from a different management company.
Guest User
Standard Studio
Checked in Aug 2024
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Aug 29, 2024
Comfy stay, nearby lrt
Em Radzuan
Standard Studio
Checked in Aug 2023
Business travelers
11 Reviews
5.0/5
Outstanding
Posted on Sep 8, 2023
Nice room. Good location very good in security.will come again.
YipBilly
Standard Studio
Checked in May 2023
Business travelers
2 Reviews
4.2/5
Very Good
Posted on May 13, 2023
Close to LRT. Apartment setting. Quite spacious comparing to standard hotel room.
Govind
Standard Studio
Checked in Aug 2022
Travel with friends
8 Reviews
2.7/5
Posted on Aug 27, 2022
Nice place to stay 🙂
Vinod
Standard Studio
Checked in Sep 2023
Business travelers
8 Reviews
5.0/5
Outstanding
Posted on Sep 19, 2023
Wondurful
Staff care us
Guest User
Premium Two Bedroom Apartment
Checked in Sep 2022
Family
2 Reviews
5.0/5
Outstanding
Posted on Sep 26, 2022
Very nice place to stay. Clean and confortable
ShafiqIsmail
Standard Studio
Checked in Apr 2022
Solo travelers
4 Reviews
2.5/5
Posted on Apr 6, 2022
poor services,smelly toilet,leaking water heater and unsatisfactory service