The Ritz-Carlton, Kuala Lumpur

168 Jalan Imbi, Kuala Lumpur, 55100, MalaysiaShow on map
Opened: 1997 The Ritz-Carlton Kuala Lumpur, a boutique hotel, is situated in Jalan Bukit Bintang, Kuala Lumpur's commercial, shopping and entertainment district.Show More

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  • Very Clean4.7
  • Excellent Amenities4.6
  • Excellent Location4.6
  • Excellent Service4.7

4.7/5Outstanding

Convenient for shopping, Large rooms
97% Recommended
  • Very Clean4.7
  • Excellent Amenities4.6
  • Excellent Location4.6
  • Excellent Service4.7

4.7/5Outstanding

Convenient for shopping, Large rooms
97% Recommended
  • 25.5km
  • 590m
  • 420m
10 places of interest within 1000m
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Wi-Fi in designated areas
Restaurant
Café
Bar
Non-smoking floor
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Deluxe King Room
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2 adults
1 king bed
40m²5-20F
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Deluxe Twin Room
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3 adults
2 single beds
40m²5-20F
Photos and Amenities
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Executive Deluxe King Room
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3 adults
1 king bed
45m²5-20F
Photos and Amenities
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Executive Deluxe Twin Room
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3 adults
2 single beds
45m²5-20F
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Junior Suite
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2 adults
1 king bed
68m²5-19F
Photos and Amenities
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The Ritz-Carlton Suite
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2 adults
1 double bed
250m²20F
Photos and Amenities

Reviews(565 verified guest reviews)

  • profile picture

    MUCHONG

    China

    • Executive Deluxe
    • Stayed in February 2021
    • Business travelers
    • 31 Reviews
    4.7/ 5
    Outstanding

    The Ritz-Carlton brand, service has nothing to say. The hotel staff are very polite and patient to help. It is a pity that the pool spa and western restaurant are not open during the MCO period. Due to the epidemic, breakfast will be delivered to the room. There are several options, which are relatively simple. The Cantonese restaurant on the 2nd floor is excellent, and the abalone and sea cucumber fish maw is very delicious.

    Translation provided by Google
    Posted February 18, 2021
    Helpful (1)
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Hotel Policy

Check-in and Check-out
Check-in from 15:00Check-out before 12:00
Children and Extra Beds
Children are welcome at this hotel.

Need to Know

Important City Info
[Oct 15, 2021 - Dec 31, 2022] According to government policy, if guests cannot provide relevant documents (such as a travel permit issued by the police, hotel confirmation letter, company letter, flight ticket, ferry ticket, MITI letter, or proof of a negative COVID-19 test result issued within the past 48 hours), they may not be allowed to check in at the hotel. Cancellations will be subject to the hotel's policies and guidelines.
[Oct 15, 2021 - Dec 31, 2022] According to government policy, if traveling by air or sea, all travelers (including children) must present proof of a negative RT-PCR or RTK-Antigen test result, issued within the past 48 hours, at the airport or ferry terminal before departure.
[Oct 15, 2021 - Dec 31, 2022] According to government policy, hotels are now open for staycations and any other travel purposes. Hotels will only accept Malaysian nationals and foreigners who are residents of Malaysia, and guests must be categorized as low-risk on the MySejahtera app. Those from EMCO (enhanced movement control order) areas are not permitted to stay at the hotel. To comply with these regulations, all guests are required to show a digital certificate in the MySejahtera app which proves they are fully vaccinated. For vaccines with two doses, guests will be considered fully vaccinated after the 14th day of receiving the second dose. For single-dose vaccines, guests will be considered fully vaccinated 28 days after receiving the vaccine. Guests are only allowed to travel with non-vaccinated dependents who are 18 years old and under if they are members of the same household.
Hotel Notes
Due to the Covid-19 epidemic, the hotel’s gym, SPA, and club lounge will be temporarily closed.
Hotel provide chargeable pick up service.If you need this service, please contact hotel at least 2 days before you arrive at hotel. Hotel email:concierge@ritzcarlton.com.my. Tel:+60 3 2142 8000.
The Club Lounge of the hotel is chargable, guests must be above 12 years old to access it. Smart casual dress is required at the Club Lounge.

Hotel Description

  • Opened: 1997
  • Renovated: 2016
  • Number of Rooms: 365
The Ritz-Carlton Kuala Lumpur, a boutique hotel, is situated in Jalan Bukit Bintang, Kuala Lumpur's commercial, shopping and entertainment district. The hotel lobby features marble floors and paneled walls. This modern chic hotel offers 250 rooms. The hotel's two restaurants are quite popular among Kuala Lumpur celebrities.

Services & Amenities

  • Restaurant
  • Bar
  • Gym
  • Spa
  • Outdoor swimming pool
  • Conference hall
  • Multi-function room
  • Wedding service
  • Lobby bar
Transportation Services
  • Car rental
Activities
  • Outdoor swimming pool
  • Beach towels
  • Tennis
Health & Wellness
  • Gym
  • Sauna
  • Spa(Additional fee)
  • Massage
  • Beauty salon
Front Desk Services
  • Bellhops
  • Luggage storage
  • Front desk safe
  • Valet parking
  • Duty manager (24 hours)
  • Taxi booking
  • Concierge service
  • Wake-up call
  • Credit cards accepted
  • Express check-in/check-out
  • Currency exchange
  • Front desk (24 hours)
  • Door attendant
  • Tourist map
  • Postal service
  • Pay once for all purchases at check-out
  • Private check-in/check-out
Cleaning Services
  • Laundry room
  • Ironing service(Additional fee)
  • Room cleaned: daily
  • Laundry service(Additional fee)
Food & Drink
  • Restaurant
  • Café
  • Room service
  • Children's meals
  • Bar
Other
  • Butler service
  • Multilingual staff
  • Wedding service
  • Dry cleaning
Public Area
  • Wi-Fi in designated areasFree
  • Mini shopping mall
  • Flower shop
  • Game room
  • Gift shop
  • Library
  • Garden
Business Services
  • Conference hall
  • Business center
  • Fax/copying service
  • Multi-function room
General
  • Elevator
  • Executive floor
  • Executive lounge
  • Lobby bar
  • Audio system & speakers
  • Designated smoking area
  • ATM
  • Accessible rooms
  • Newspaper in lobby
  • Non-smoking public areas
  • All rooms non-smoking
  • Non-smoking floor
  • CCTV in public areas
  • Security alarm
  • Fire extinguisher
  • Smoke alarm
Kid's Facilities
  • Childcare service(Additional fee)
  • Kids’ club

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