Explore Guest Reviews of Hotels in Kuala Lumpur

Renaissance Kuala Lumpur Hotel & Convention Centre
4.5/560 Reviews
Kuala Lumpur City Centre
My recent visit to Renaissance Kuala Lumpur was for a short staycation following new year holiday. Being the Platinum Bonvoy member, the hospitalities that I received were top notch, especially from the front office team, lead by Hazura (Zura) and supported by Bernice, Hami, Khalis and Khadijah. Check in process was super smooth as it was handled very well by Zura. Room design is per standard modern design 5 * Star hotel, with some fresh interior look. Suite room was spacious with a decent living / TV area. The standard king Bed room is also good, with sofa bed provided. The plus point for this hotel, of course being the talk of the town, it's huge pool and playground areas for kids! To family with kids, this is a great hotel to stay considering their pool and playground areas are one of a kind. Plenty of water slides at the pool, also spacious playground area available with rock climbing activities (chargeable and prior booking is required for rock climbing). In summary, I would recommend this hotel if you are looking for a short staycation closer to KLCC area. Thanks very much to the following Front Office Staffs for the hospitalities during our stay. To Zura, thanks very much for your kindness and great help during our stay, not to forget, Hami, Bernice, Khalis and Khadijah. See you again soon!
W Kuala Lumpur Hotel
4.4/5247 Reviews
Kuala Lumpur City Centre
So far the best customer service I’ve experienced in a KL hotel. Concierge and reception particularly were just exceptional. Wet Bar, Woodbar and Willow staff were equally fantastic. The food at Willow and Wet Bar were excellent and Woodbar had Ramadan food which looked very nice. Gym and pool had good views and well laid out. I will definitely be returning. Brenna at reception, you made me feel like a well loved guest. In addition the location was great.
EQ Kuala Lumpur
4.5/5346 Reviews
Kuala Lumpur City Centre
Excellent Accommodation Experience! I recently spent a very enjoyable time at this hotel, and I must say it's one of the best hotels I've ever stayed in. The luxury, service, and convenience impressed me greatly. I strongly recommend it to both business and leisure travelers!
Pacific Regency Hotel Suites
4.1/5909 Reviews
Kuala Lumpur City Centre
👍🏻: Friendly staff he even can say sabahan dialect i forgot his name 🫰,No deposit also needed booking with trip.com, Welcoming guest staff always smiling,spacious room,all room amenities are complete & in good condition even got kitchen (this one they shud be praised 🫡 name it they have almost everything we need). Bathtub quite large for asian size 😹,got 7E on d ground d floor,Only walking distance from klcc & lif is fast no waiting. 👎🏼: King exec room no view 😿 view of another building try to call hotel b4 reservation but not available after 7/8 pm,Closet stink 🤢,Carpet lots of stain,no bar/lounge at rooftop,swimming pool start from 9-7 pm only when my husband try to go at night the guard rudely respond luckly the receiptionist interfere & explain nicely,no free parking(Rm 10 register only) it shud be free but nope mybe bcs parking is not many.
Royale Chulan Kuala Lumpur
4.4/51396 Reviews
Kuala Lumpur City Centre
This is an old hotel with fantastic location. Parking is chargeable at RM5 per entry. Check in experience can be much better. Room is dated and old but is expected given the cheap rates. Buffet Breakfast is ok and quite nice but can be better. Overall, if the rate is not too expensive, this is a good hotel choice.
Villa Samadhi Kuala Lumpur – Adult Only
4.2/546 Reviews
Kuala Lumpur City Centre
Relaxing vibes in the middle of the city is a huge plus. Housekeeping staff and reception staff were friendly and helpful. However the management should learn to be more flexible regarding upgrades to be in line with other hotels in the city. Upgrades on site seems to be significantly higher compared to booking the upgraded room directly online. This does not make sense but hotel was inflexible. There was also no manager on site as well so front desk staff had to call. This resulted in alot of additional time wasted. Very disappointed in this lack of service by management in such a beautiful property. However, front desk staff remained very patient and professional and even took the effort to show us around as well as provide advice and assistance whenever possible.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How to get cheap hotels on Trip.com?

    There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.

  • What is the way to get lower prices at hotels?

    Sometimes booking hotels in midweek is cheaper, but it also depends on the season.

  • How many hotels are listed in Trip.com?

    There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!

  • Can I cancel or change my hotel reservation on Trip.com?

    It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.

  • How do I contact trip.com customer service?

    You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.

Kuala Lumpur 5 star Hotel Guide

Discover the Must-Experience Uniqueness of Kuala Lumpur

Kuala Lumpur, the vibrant capital city of Malaysia, offers a plethora of unique experiences that will leave visitors in awe. From towering skyscrapers to bustling street markets, this cosmopolitan city seamlessly blends modernity with traditional charm. Immerse yourself in the rich cultural diversity, tantalize your taste buds with mouth-watering cuisine, and explore the vibrant nightlife that Kuala Lumpur has to offer.

Popular and Convenient Locations/Zones Suitable for First Visitors in Kuala Lumpur

Petronas Twin Towers – Iconic twin towers dominating the city's skyline

Batu Caves – Majestic limestone caves housing Hindu temples

Chinatown – Bustling streets filled with colorful markets and delicious street food

KLCC Park – Serene green oasis surrounding the Petronas Twin Towers

Bukit Bintang – Shopping haven with luxury boutiques and lively entertainment

Kuala Lumpur Bird Park – Asia's largest free-flight aviary

Central Market – Heritage site offering a variety of arts, crafts, and Malaysian souvenir

Better to Know before Visiting Kuala Lumpur

1. Currency: The official currency is the Malaysian Ringgit (MYR).

2. Language: Bahasa Malaysia is the national language, but English is widely spoken.

3. Weather: Kuala Lumpur experiences a tropical rainforest climate, with warm and humid weather throughout the year.

4. Dress Code: While the city is modern and cosmopolitan, it is advisable to dress modestly, especially when visiting religious sites.

5. Safety: As with any city, it's important to stay vigilant and be cautious of your belongings.

Transportation in Kuala Lumpur

1. Kuala Lumpur International Airport (KLIA): The main international airport serving Kuala Lumpur, located approximately 50 kilometers from the city center.

2. KLIA Express: A high-speed train connecting KLIA to the city center, providing a convenient and efficient transportation option.

3. Public Transportation: Kuala Lumpur boasts an extensive network of buses, trains, and light rail systems, making it easy to navigate the city.

4. KTM Railway Station: The main railway station in Kuala Lumpur, connecting to various destinations within Malaysia and neighboring countries.

Show less