Jalan Masjid Abidin, Kuala Terengganu, Terengganu, 20100, MalaysiaView Hotel Details
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1 night
The Grand Puteri Hotel Guest Reviews
4.1/5
Very Good
69 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.5
Amenities3.9
Service3.9
Cleanliness4.0
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All reviews(69)
Positive reviews(63)
Reviews with photos/video(17)
Awesome stay(15)
Great location(14)
Convenient location(12)
Friendly owner(7)
Delicious breakfast(5)
Amenities were average(2)
Negative reviews(6)
Annuar
Superior Double Room
Checked in Sep 2024
Couples
32 Reviews
4.0/5
Very Good
Posted on Sep 29, 2024
Value for money. Room quite old the toilet floor is not level properly, when you take shower the whole bathroom flooded. When we ask the manager, he said he knew about it but nothing been done.breakfast was quite good for the price we paid. Not going to stay there anymore
Rainy Turner
Superior Twin Room
Checked in Feb 2024
Business travelers
13 Reviews
2.7/5
Posted on Feb 22, 2024
The locations is great but vey fews parking lot not suitable for car traveller .
The mattress is very old model & not in good condition. I can easily feel the spring. Have a terrible night .
The breakfast is good for who wanna eat local food likes lekor & nasi kukus stay .
No hair dryer in the room. Must request from lobby
6/9
omarabdul rahman
Superior Double Room
Checked in Aug 2024
Family
4 Reviews
3.7/5
Posted on Aug 12, 2024
This hotel is located in the heart of the city, within walking distance to the eatery centre and close to popular tourist attractions.
Junaidy
Deluxe Twin Room Non smoking
Checked in Jun 2024
Business travelers
7 Reviews
4.0/5
Very Good
Posted on Aug 15, 2024
Overall ok
Anonymous User
Superior Double Room
Checked in Jan 2024
Business travelers
3 Reviews
4.0/5
Very Good
Posted on Jan 25, 2024
Strategic location near masjid. Can park at masjid parking area, gated wt security.
AniqHilman TV
Superior Double Room
Checked in Jun 2023
Couples
14 Reviews
4.2/5
Very Good
Posted on Aug 6, 2023
Located in the center of the town. Walking distance to all the restaurant, bus stand and mall.
ilyana hazlin
Superior Double Room
Checked in Aug 2024
Couples
10 Reviews
5.0/5
Outstanding
Posted on Sep 1, 2024
LOcation wise ok, dekat dgn masjid
mimie
Superior Room
Checked in Oct 2023
Business travelers
601 Reviews
4.5/5
Great
Posted on Nov 1, 2023
I think Grand Puteri Hotel give a customer to get best experiences with Grand Puteri Hotel. Good choice if you stay overnight at Grand Puteri Hotel.
Anonymous User
Superior Double Room
Checked in May 2024
Couples
11 Reviews
4.0/5
Very Good
Posted on May 14, 2024
It was alright. Every basic needs is covered.
GohDerek
Superior Room
Checked in Oct 2023
Couples
3 Reviews
3.0/5
Posted on Oct 12, 2023
Really old hotel. It smells if the Aircon does not turn on. The pillow smells too, everything here is old. The hotel is next to a mosque. If you don't mind the prayers a few times a day and early at 5am. Then this is place is for you. Staff service attitude is good and walking distance to China town street.
Md Farhan CS
Superior Twin Room
Checked in Feb 2024
Family
22 Reviews
4.5/5
Great
Posted on Mar 14, 2024
Good location. Very near to the beach. Best if can provide wifi.
umaruthman
Superior Double Room
Checked in Jun 2023
Family
2 Reviews
4.5/5
Great
Posted on Jun 13, 2023
so far ok. Staff friendly, location strategic
dyydya
Deluxe Double or Twin Room
Checked in Mar 2023
Family
3 Reviews
5.0/5
Outstanding
Posted on Mar 17, 2023
good clean and comfortable to stay. very recommended near to masjid n pasar payang. got pool and the breakfast was variety. will repeat soon.
Mohd Izzat Ismail
Superior Twin Room
Checked in Jun 2023
Travel with friends
191 Reviews
3.5/5
Posted on Jul 13, 2023
Room a bit old and small
No soundproofing.
Near bus station
Got 2 pool which is every single one for each gender
Guest User
Superior Double Room Non smoking
Checked in Dec 2022
Business travelers
1 Reviews
1.0/5
Posted on Dec 15, 2022
Don’t book under this app and please don’t Choose this hotel , most worst experience 😡, I try to cancel this booking because last minutes changed plans but this Trip.com n the hotel not agree for refund my money…stupid management, two days I try to cal the management to get back my refund. I nod of the day this people not agree for refund n cancel my booking. This hotel management worst service., when I call the answer me very rood🤷♀️😡😡