Hainengchidian
May 29, 2025
The hotel service attitude is not good. The room was not cleaned twice during the four-day stay. They were busy all night and called someone to clean it. They were exhausted and could not rest. The room soundproofing was very poor. I had a fever and was resting, but I was disturbed by the square dance at night and had to change a room. Then the next day, someone in the community died and blew a horn at 6 o'clock in the morning. I also tested the difference between opening the window and not opening the window, and found no difference. I wanted a good soundproofing, good service, and a better environment. I chose the most expensive hotel in the county, but it was not as good as staying in Hanting. The service was really bad. I placed two separate orders. When I extended my stay, I told them that I didn't want to come to the front desk to swipe the room card again, so I asked them to extend the two orders together. As a result, I was locked out of the door when I came back. The front desk phone of the guest room could not be reached. I called Ctrip and was told that it was to press zero instead of the front desk logo. May I ask why you didn't tell me when you checked in? In addition, all the service staff of this hotel didn't apologize or even feel embarrassed in the past few days. I'm used to it. I really don't know what service industry you are in.
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