Xingcheng Hotel (Kuitun Tianbei New Area Branch) Reviews
Xingcheng Hotel (Kuitun Tianbei New Area Branch)
No.11, Tianbei North Avenue, Tianbei New District, Kuytun, Xinjiang, ChinaView Hotel Details
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Xingcheng Hotel (Kuitun Tianbei New Area Branch) Guest Reviews
9.5/10
Outstanding
967 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location9.4
Amenities9.4
Service9.5
Cleanliness9.5
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All reviews(967)
Positive reviews(946)
Reviews with photos/video(136)
Delicious breakfast(145)
Large rooms(112)
Convenient parking(67)
Friendly front desk staff(64)
Quiet & comfortable(52)
Limited dining options(12)
Offers pick-up/drop-offs(8)
Has rooms for families(7)
Negative reviews(21)
Wandehenkaixin
Cozy Double Bed Room
Checked in Aug 2023
Travel with friends
12 Reviews
8.0/10
Very Good
Posted on Oct 3, 2023
设施:💪
卫生:💪
服务:💪
Response from Property: Dear guests: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is our vitality to move forward. Thousands of words can be condensed into one sentence. Thank you for your support of the hotel.
Guest User
Cozy Family Room
Checked in Sep 2024
Family
1 Reviews
9.5/10
Amazing
Posted on Nov 17, 2024
The room is big and comfortable, and the breakfast is good. The only drawback is that it is a bit far from the city center. Because we stayed for one night in transit and went to Sailimu Lake the next day, it was quite close to the highway if we drove. Overall it was very good.
Original TextTranslated by Google
Response from Property: Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continue to improve and innovate in future services. We look forward to your visit again and we will serve you wholeheartedly!
Guest User
Shu Ya Twin Room
Checked in Aug 2024
Couples
6 Reviews
5.7/10
Posted on Sep 23, 2024
The hotel is a bit remote and the facilities are relatively new. Free farmer's water is available everywhere in the corridor, which is great! The breakfast is average, but edible. I didn't expect there would be cockroaches, and not just one. It was quite shocking and surprising, and hard to accept! The hotel said it would handle it as soon as possible. The most important thing about a hotel is hygiene, so please pay attention to this.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your timely feedback. We hope that it has not affected your mood for this trip. Regarding the cockroaches you mentioned in the room, we have already asked an exterminator to check it out. They said that it is an insect called blind bug, which is generally more common in orchards, and there is a vineyard near our group. These insects migrate in autumn and just happen to "pass by" here. Please rest assured that we have asked an exterminator to do another thorough disinfection. You can see that there are no such comments in our reviews. You are welcome to visit us again. Please believe that we are willing to use the most enthusiastic, meticulous and warm service to create the most comfortable home for you during your journey. We sincerely look forward to serving you again!
Guest User
Cozy Family Room
Checked in Jul 2024
Family
2 Reviews
4.0/10
Posted on Aug 21, 2024
I went there for Huazhu Xingcheng, but was very disappointed. The shower was leaking, the towels were black, and the sanitary environment was very average.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your timely feedback. We hope that it has not affected your mood for this trip. We will strengthen the business training of our employees and we will constantly demand ourselves to be better and better. Please believe that we are willing to use the most enthusiastic, meticulous and warmest service to create the most comfortable accommodation for you during your journey. We sincerely look forward to serving you again!
Guest User
Superior Queen Room
Checked in May 2024
Couples
2 Reviews
10.0/10
Outstanding
Posted on Jun 30, 2024
The room is large, clean and comfortable. The service attitude is good. The breakfast is rich and delicious. When I left, I was given a package of Xinjiang gifts. It is a great choice for staying in Kuitun
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your encouragement and recommendation of Starway Hotel! Gold medals and silver medals are not as good as your praise, gold cups and silver cups are not as good as your reputation. We will not let you down! I wish you all the best!
Guest User
Deluxe Suite
Checked in Nov 2024
Business travelers
54 Reviews
10.0/10
Outstanding
Posted on Dec 27, 2024
The room is large and comfortable, but the temperature is average, not cold but not very hot. The hotel also gave breakfast coupons, which are really good. Overall, it deserves five-star praise and recommendation
Original TextTranslated by Google
Response from Property: Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continue to improve and innovate in future services. We look forward to your visit again and we will serve you wholeheartedly!
Response from Property: Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continue to improve and innovate in future services. We look forward to your visit again and we will serve you wholeheartedly!
Anonymous User
Superior Queen Room
Checked in Mar 2024
Family
8 Reviews
10.0/10
Outstanding
Posted on May 6, 2024
Can't find any faults, clean and tidy, air conditioning and heating are sufficient, you can take a comfortable shower and sleep. During the trip, as long as you can stay in the city and choose this kind of chain hotel, you will try to choose this one. I want to come back to stay on the return trip, but I really can't drive to Kuitun. In addition, the breakfast is very rich.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! It is our great honor to have you choose us every time. We are delighted by your consistent support. We look forward to meeting you again!
Guest User
Superior Queen Room
Checked in Sep 2024
Travel with friends
2 Reviews
10.0/10
Outstanding
Posted on Oct 8, 2024
The experience was very good, the breakfast was rich, the hot water was sufficient and the hot water flow was large enough, the room was very comfortable, the front desk was well received, and snacks were given, five-star praise
Original TextTranslated by Google
Response from Property: Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continue to improve and innovate in future services. We look forward to your visit again and we will serve you wholeheartedly!
Guest User
Superior Queen Room
Checked in Feb 2024
Solo travelers
1 Reviews
10.0/10
Outstanding
Posted on Mar 3, 2024
The hotel is well renovated and has a large free parking lot. The front desk is very good. When we came, we wanted to see the room first. The front desk was very patient and took us up to see it. The room was large and clean. The delivery robot was very convenient. Breakfast Very rich, a great hotel
Original TextTranslated by Google
Response from Property: Hi, we met you by chance. You chose us by chance. There are too many choices in life. Every choice you make is a kind of fate. Thank you for the fate that allows us to know you. Your thoughtfulness and care will surely gain a lifetime of warmth. Looking forward to seeing you again!
Guest User
Superior Queen Room
Checked in Mar 2024
Business travelers
2 Reviews
10.0/10
Outstanding
Posted on Apr 25, 2024
The service provided by Xiaosha at the front desk is very good
Original TextTranslated by Google
Response from Property: Hotel reply:
Dear guest: I am glad that you and your friends had a wonderful holiday in the hotel. Your comments are the best affirmation and encouragement for our service. We still have many preferential activities. Please continue to pay attention to us and welcome you to visit again!
Guest User
Superior Queen Room
Checked in Feb 2024
Travel with friends
1 Reviews
10.0/10
Outstanding
Posted on Mar 6, 2024
The front desk service is very good. The room is large and clean. The breakfast is delicious.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Superior Queen Room
Checked in Jan 2024
Family
1 Reviews
10.0/10
Outstanding
Posted on Feb 19, 2024
Facilities: The facilities are good. The hotel is very new and has a large parking area. The parking lot is convenient and free of charge.
Hygiene: It is clean and comfortable, the customer service attitude is very good, and the floor-to-ceiling windows are very bright.
Environment: The environment is comfortable. Quiet. The corridors are clean. Charging stations can be used for charging.
Service: The service attitude is very good and first-class. Say hello politely.
Free late night snacks: very unique. Noodles and wontons.
Airport drop-off service: You can pick up and drop off at the airport anytime and anywhere. The attitude is too friendly.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Superior Queen Room
Checked in Jan 2024
Travel with friends
1 Reviews
10.0/10
Outstanding
Posted on Feb 18, 2024
As a consumer, I recently had the pleasure of staying at Starway Hotel, and now I would like to share my experience. First of all, I want to say that the overall environment of Starway Hotel is very comfortable, clean, tidy and hygienic. From check-in to check-out, the hotel staff are very friendly and professional, making people feel welcome and polite at all times. The hotel rooms are spacious and bright, with complete facilities, floor-to-ceiling windows, and smart toilets. The bedding is also comfortable, providing me with a very comfortable resting space. When using the hotel's various services, I also discovered some advantages of Starway Hotel. First of all, the location of the hotel is very convenient. It is very close to the highway intersection and has convenient transportation. The parking lot is large and convenient and charging piles can be used. Secondly, the hotel's facilities are very complete. Whether it is the high-speed and stable network or sufficient parking spaces, I am very satisfied. The self-service washing machine and dryer are convenient and fast. . Overall, I am very satisfied with the overall experience at Starway Hotel. The advantages of the hotel are obvious. The service and facilities are excellent. I will stay here again next time.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying in the hotel and sharing. I am very happy that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness this journey has brought to you. This is our service provider. What we have been pursuing will also become the driving force for us to continue to work hard and make progress. We look forward to serving you next time!
Lashaodefengyanghu
Superior Queen Room
Checked in Jan 2024
Family
8 Reviews
10.0/10
Outstanding
Posted on Feb 17, 2024
This hotel's price-to-value ratio is simply too high. It's the cheapest hotel on this trip for more than 200 yuan, and it actually has noodle stalls for breakfast. The overall decoration of the room and lobby is very good, and the room is also very large. The price-quality ratio is really high. The service level of the hotel is also very high. I heard that they were very cooperative in searching for missing items and even called me to inform them of the results. The security guard in the hotel lobby also helped to pull the items. In short, the price of a fast hotel is the same as the service of a star hotel.
Original TextTranslated by Google
Response from Property: Dear guest: I am very glad that you had a wonderful holiday at the hotel. Your review is the best affirmation and encouragement for our service. We still have many promotions, please continue to pay attention to us and welcome you to visit again!