The New Hotel Kumamoto
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Rooms and Guests
1 room, 1 adult, 0 children
All Properties in Kumamoto

The New Hotel Kumamoto

1 Chome-13-1 Kasuga, Nishi Ward, Kumamoto City, Kumamoto Prefecture, 860-0047, Japan
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With a stay at The New Hotel Kumamoto in Kumamoto (Nishi Ward), you'll be within a 5-minute drive of Kumamoto Castle and Kumamoto Shintoshin Plaza. This hotel is 0.3 mi (0.5 km) from Amu Plaza Kumamoto and 0.5 mi (0.8 km) from Kumamoto Station Tourist Information Center.Show More
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hotel overview picture
Last booked 1 hr ago
4.5/5Great·Location: 4.7
Great location85% Recommended
All 261 Reviews
Amenities
RestaurantMeeting RoomMulti-Function RoomLuggage StorageWake-up Call24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Kumamoto Airport
(19.1km)
Train: JR Kumamoto Station
(410m)
Train: Minami-Kumamoto Station
(3.1km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Corner Twin Room with Extra Bed-Non-Smoking
4

Corner Twin Room with Extra Bed-Non-Smoking

2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Amenities
Check Availability
Relax Comfort Floor Superior Twin Room
9

Relax Comfort Floor Superior Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Amenities
Check Availability
Kumamon Theme (Black)
5

Kumamon Theme (Black)

2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Amenities
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Relax Comfort Floor Comfort Double Room
6

Relax Comfort Floor Comfort Double Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Amenities
Check Availability
Relax Comfort Floor Moderate Double Room
4

Relax Comfort Floor Moderate Double Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Tea Bag
Room Amenities
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executive double
5

executive double

1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Room Amenities
Check Availability
Japanese-Western style room
1

Japanese-Western style room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Tea Bag
Room Amenities
Check Availability
Superior Twin Room-Non-Smoking
7

Superior Twin Room-Non-Smoking

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Amenities
Check Availability
Superior Double Room, Non Smoking (Cleaning Once 3 Nights)
4

Superior Double Room, Non Smoking (Cleaning Once 3 Nights)

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Amenities
Check Availability
Relax Comfort Floor, Superior Twin Room, Non Smoking (Cleaning Once 3 Nights)
7

Relax Comfort Floor, Superior Twin Room, Non Smoking (Cleaning Once 3 Nights)

2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Amenities
Check Availability
executive twin
5

executive twin

2 Single bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Room Amenities
Check Availability
Deluxe Double Room-Non-Smoking
6

Deluxe Double Room-Non-Smoking

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Tea Bag
Room Amenities
Check Availability
Relax Corner Twin, Non Smoking (Cleaning Once 3 Nights)
6

Relax Corner Twin, Non Smoking (Cleaning Once 3 Nights)

2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Amenities
Check Availability
Deluxe Double Room, Non Smoking (Cleaning Once 3 Nights)
4

Deluxe Double Room, Non Smoking (Cleaning Once 3 Nights)

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Amenities
Check Availability
Superior Twin Room-Smoking
4

Superior Twin Room-Smoking

Has window
Free Wi-Fi
Smoking Permitted
Air Conditioning
Private Bath
Refrigerator
Tea Bag
Room Amenities
Check Availability
Comfort Double Room -Non Smoking
6

Comfort Double Room -Non Smoking

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Tea Bag
Room Amenities
Check Availability
Comfort Double Room -Smoking
2

Comfort Double Room -Smoking

1 Double bed
Has window
Free Wi-Fi
Smoking Permitted
Air Conditioning
Private Bath
Refrigerator
Tea Bag
Room Amenities
Check Availability
Relax Moderate Double, Non Smoking (Cleaning Once 3 Nights)

Relax Moderate Double, Non Smoking (Cleaning Once 3 Nights)

1 Double bed
Free Wi-Fi
Non-smoking
Bathtub
In-room Wi-Fi
Hair Dryer
Room Amenities
Check Availability
Relax Superior Double, Non Smoking (Cleaning Once 3 Nights)
4

Relax Superior Double, Non Smoking (Cleaning Once 3 Nights)

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Amenities
Check Availability
Kumamon Design Deluxe Twin Room
5

Kumamon Design Deluxe Twin Room

2 Small double beds
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Tea Bag
Room Amenities
Check Availability
Residential Suite
2

Residential Suite

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Tea Bag
Room Amenities
Check Availability
Relax Comfort Floor, Comfort Double Room, Non Smoking (Cleaning Once 3 Nights)
6

Relax Comfort Floor, Comfort Double Room, Non Smoking (Cleaning Once 3 Nights)

1 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Tea Bag
Room Amenities
Check Availability
Comfort Double Room, Non Smoking (Cleaning Once 3 Nights)
4

Comfort Double Room, Non Smoking (Cleaning Once 3 Nights)

1 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Toothbrush
Room Amenities
Check Availability
Japanese Western Style Room, Non Smoking (Cleaning Once 3 Nights)
6

Japanese Western Style Room, Non Smoking (Cleaning Once 3 Nights)

2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Amenities
Check Availability
Relax comfort floor corner twin
4

Relax comfort floor corner twin

Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Room Amenities
Check Availability
Relax Comfort Floor Superior Double
5

Relax Comfort Floor Superior Double

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Toothbrush
Private Toilet
Hair Conditioner
Room Amenities
Check Availability
Premium Double Room
8

Premium Double Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Amenities
Check Availability
Deluxe Twin Room
6

Deluxe Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Amenities
Check Availability
Corner Suite
7

Corner Suite

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Amenities
Check Availability
Superior Double Room
5

Superior Double Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Amenities
Check Availability
Moderate Double Room
8

Moderate Double Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Amenities
Check Availability
Hide Room Types

Guest Reviews(261)

4.5/5
Great
Verified Reviews
  • Cleanliness4.5
  • Amenities4.2
  • Location4.7
  • Service4.4
Ryan79
December 27, 2023
Nice spacious room. Very close to Kumamoto station only 5 minutes walk. Also nearby tram station.
Guest User
December 7, 2023
Strategy location. Walking distance to JR station. We book the room with breakfast included and good variety of breakfast.
Guest User
November 10, 2023
The location is very good, 200m out of Kumamoto JR station, helpful front desk and very clean room. Many restaurants in Amu mall, and tram is just in front of JR station. Toyota rent a car is about 50m across the road, we are satisfied with our stay.
Agnes
November 28, 2023
Location is excellent, just next to JR station but room is a bit small and old.
Anonymous User
October 30, 2023
Love this place, convenient to travel from JR station🤟I recommended to all travelers
Guest User
February 23, 2024
## Disappointing Smoke Odor & Room Change Fee **1. Unbearable Smoke Odor in Smoking Room:** Upon arrival, I was dismayed to find my designated smoking room permeated by a strong smoke odor. Despite the air conditioning running, the smell persisted and worsened, seemingly circulated by the airflow itself. While I understand the presence of smoking areas, the ventilation in my room was clearly inadequate, rendering it unusable. I immediately contacted the staff seeking a room change or upgrade (willing to pay the difference). However, I was informed there were no alternatives available, which contradicted information I saw on Trip.com showing available rooms. This left me frustrated and forced to find alternative accommodations for the night. **2. Unfair Room Change Fee on Second Night:** On the second night, I finally managed to secure a non-smoking room within the hotel. Disappointingly, I was charged an additional fee for this room change, despite the initial room being unsuitable due to the smoke odor. I believe this charge is unfair, considering the circumstances and the inconvenience I experienced initially. Overall, my stay at hotel was deeply disappointing due to the unaddressed smoke odor issue and the unexpected room change fee. I hope the hotel will take steps to improve ventilation in smoking rooms and revisit their policy on room change fees, particularly in situations where the initial room is unsuitable due to factors beyond the guest's control.
Guest User
March 3, 2024
Clean room with stuff in the room in good condition. I enjoy my stay here. Staff is polite too!
Hoong Hooi Wong
February 13, 2024
Unbeatable location next to Kumamoto station and well connected to tourist locations within and outside Kumamoto. Good breakfast outlets around the area. Room amenities are good with a nice window couch in my room (904). WiFi needs locking into as connection can be on and off. Recommended hotel.
Guest User
January 30, 2024
Excellent choice as it is located conveniently near the station and huge shopping mall! We went as a big family and all enjoyed our stay, thumbs up!

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 6 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeJapanese
StyleBuffet
AgeFee
Children 5 years old and under
Free
Children 6–12 years old
JPY 1,210 (approx. US$8.01) per person
Children 13–17 years old
JPY 2,420 (approx. US$16.01) per person
Adult
JPY 2,420 (approx. US$16.01) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 1992
  • Renovated: 2020
  • Number of Rooms: 138
With a stay at The New Hotel Kumamoto in Kumamoto (Nishi Ward), you'll be within a 5-minute drive of Kumamoto Castle and Kumamoto Shintoshin Plaza. This hotel is 0.3 mi (0.5 km) from Amu Plaza Kumamoto and 0.5 mi (0.8 km) from Kumamoto Station Tourist Information Center.

Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and a ballroom.

Enjoy a satisfying meal at Fontana serving guests of The New Hotel Kumamoto. Mingle with other guests at the complimentary reception, held daily. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.

Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk.

Make yourself at home in one of the 123 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access is available. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones and desks, and housekeeping is provided on request.

Services & Amenities

Restaurant
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at The New Hotel Kumamoto?

Prices at The New Hotel Kumamoto are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to The New Hotel Kumamoto?

The closest airport is Kumamoto Airport. It is 19.06km from the hotel and approximately a 41minutes journey by taxi.

What are the check-in and check-out times at The New Hotel Kumamoto?

The check-in time is after 15:00 and the check-out time is before 11:00.

Does The New Hotel Kumamoto provide airport transfer services?

No, the The New Hotel Kumamoto doesn't provide airport transfer services.

What amenities and services does The New Hotel Kumamoto have?

The New Hotel Kumamoto has the following amenities and services: Restaurant, Meeting Room, Multi-Function Room.

Does The New Hotel Kumamoto have a swimming pool?

No, The New Hotel Kumamoto doesn't have a pool.

Does The New Hotel Kumamoto have fitness amenities?

No, The New Hotel Kumamoto doesn't have fitness amenities.

Does The New Hotel Kumamoto provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does The New Hotel Kumamoto have non-smoking rooms?

Please view the hotel listing for details.

Does The New Hotel Kumamoto provide breakfast?

Yes, The New Hotel Kumamoto provides breakfast.

About This Property

Nearest AirportKumamoto Airport
Distance to Airport19.06KM
Nearest Train StationJR Kumamoto Station
Distance to Train Station0.41KM
Average Price FromUSD175
Hotel Star Rating4