Wanda Realm Kunming

Wanda Realm Kunming Reviews

Wanda Realm Kunming

#1666 South of Caiyun Road, Wulong Street, Chenggong District, Kunming, Yunnan Province, P.R. China, Chenggong District, Kunming, Yunnan, ChinaView Hotel Details
Wanda Realm Kunming
Wanda Realm KunmingWanda Realm KunmingWanda Realm Kunming
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Wanda Realm Kunming Guest Reviews

4.7/5
Outstanding
2315 Reviews
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(2315)
Positive reviews(2256)
Reviews with photos/video(426)
Friendly front desk staff(331)
Convenient for shopping(241)
Delicious breakfast(151)
Close to metro(110)
Luxurious(40)
Delicious buffet(26)
Awesome gym(25)
Negative reviews(59)
Yyyyyyk
Grand Deluxe King Room
Checked in Jan 2024
Couples
6 Reviews
5.0/5
Outstanding
Posted on Jan 30, 2024
Is a nice hotel, room v big Staff v friendly!! Location also very convenient
Response from Property: Thank you for your kind words. We are committed to delivering exceptional service that will create lasting memories of your travel experience. We look forward to the opportunity to serve you again in the future.
La_Mimi
Grand Deluxe King Room
Checked in Aug 2023
Couples
13 Reviews
4.5/5
Great
Posted on Aug 19, 2023
This hotel is quite new and located a bit far from the old city centre. However, there is 1min away a metro station, so it's okay. The hotel is new and staff is nice. But, they don't open the door from your car or taxi, which is a bit bad. Also, you need to say to them to take your luggage, they don't do it automatically. I know, complaining on a high level, but it's a 5 star hotel...
6/8
Response from Property: Dear guests: Welcome to Kunming Chenggong Wanda Realm Hotel and thank you for taking your precious time to share your stay experience. We are very sorry that we did not meet your expectations. We attach great importance to your questions and have conducted service awareness training for hotel staff to improve the quality of hotel services. We look forward to your next stay and experience our improvements. "Know what you need, feel at home" sincerely look forward to your visit again to feel our progress!
LIYI
Grand Deluxe Twin Room
Checked in Feb 2024
Solo travelers
9 Reviews
4.7/5
Amazing
Posted on Mar 19, 2024
a short trip - transferring from Kunming to another city. Close to the railway station and bus station. However quite far from city center & other places of interests. Service is super nice and hotel looks very new and shinny. Good view in room too
Response from Property: Thank you for choosing to stay at Wanda Realm Kunming Chenggong and giving us high praise. All the staff of the hotel do their best to bring guests a wonderful stay experience, to show the brand standards, your satisfaction is the biggest driving force for us to move forward. We sincerely look forward to your visit again and sincerely thank you for your support and love to the hotel!
Surika
Deluxe Queen Room
Checked in Dec 2023
Solo travelers
7 Reviews
3.5/5
Posted on Jan 30, 2024
Close to South Railway. New hotel so still room for staff development. Neat and clean though.
Response from Property: Dear guest, Thank you for you feed back, we will make more tarining for staff development, we looking forward to see you again, thank you for stay with us, we wish you have a nice trip!
Guest User
Deluxe Queen Room
Checked in Oct 2023
Solo travelers
20 Reviews
4.7/5
Amazing
Posted on Nov 1, 2023
The hotel is still brand new, really clean with good amenities, the room is spacious and comfy, stayed at 36th floor with good view, the location is good, Wanda plaza just next door, easy to get around and just 7-8 minutes away from south railway station and about 30-40 minutes to downtown kunming, the staff on front office, the concierge and restaurant reception really friendly and helpful, good service, the breakfast is really good for only RMB 50 additional since I’m booking room only, the buffet dinner foods also good with many variety worth the price, the only down point is the service during buffet dinner, there many staff also the supervisor and manager around but no body really taking care of the guest, from the time you sit down on the table no body seems to care, the empty plates is piling up on my table and guest next table as well and no body care to take it away or change the cutleries (even some of the local Chinese restaurant have much better service than this), instead few staff get together in pasta section talking and laughing once a while smile with the guest but no service, hope it can be improved.
Rea
Grand Deluxe Twin Room
Checked in Sep 2023
Travel with friends
14 Reviews
4.7/5
Amazing
Posted on Oct 21, 2023
Great hotel. clean, large rooms, many facilities, nice staff, great restaurant and is built on a mall. very close to a metro station but far from the railway station and the city center is about 45 minutes from the metro station that is close to the hotel.
Response from Property: Dear guests, we would like to welcome you to Wanda Realm Kunming Chenggong and thank you for taking the time to make your stay with us. First of all, I would like to express my deep apologies to you, and thank you for your honest feedback that gave us a chance to improve. We will strengthen the training of staff service awareness, improve staff service awareness, and actively and quickly respond to the needs of guests. The room air conditioner has been turned on the fresh air mode, and the temperature of the room will be more suitable. As for breakfast, we have made improvements to ensure that the menu is well available. "Know what you need, peace of mind" is our hospitality, I am sorry for this stay to make you have a bad experience, I hope that the next time you come back can feel our new look, vibrant, sincerely look forward to your visit again to feel our progress!
Guest User
Deluxe Queen Room
Checked in May 2023
Business travelers
1 Reviews
4.0/5
Very Good
Posted on Jun 4, 2023
The hotel is very good and definitely worth the money. Only setback that taxi is hard to get. Other then this, all are good
Response from Property: Dear guests, thank you very much for your good reviews of our hotel, we will continue to work hard to live up to your good reviews. Thank you again for your affirmation of the hotel, look forward to coming back again, and have a nice trip!
Guest User
Deluxe Twin Room
Checked in Jun 2024
Family
3 Reviews
5.0/5
Outstanding
Posted on Jun 5, 2024
Good services
Anonymous User
Deluxe Queen Room
Checked in Apr 2023
Business travelers
17 Reviews
5.0/5
Outstanding
Posted on May 5, 2023
great.
Yiyuetiantian
Deluxe Twin Room
Checked in Oct 2024
Family
4 Reviews
5.0/5
Outstanding
Posted on Oct 3, 2024
The room is spacious, odorless, very, very clean, which is very important. The bed is very comfortable to sleep on, the sound insulation is very good, and the price is high. There is a subway downstairs, which is convenient to go everywhere. I will come again
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SunnyDolphin
Deluxe Twin Room
Checked in Sep 2024
Family
16 Reviews
5.0/5
Outstanding
Posted on Sep 24, 2024
Close to South Station, convenient parking, the shower water is not too big but acceptable. The room is quiet, the view outside the window is nice. The front desk service is warm and thoughtful. The only flaw is that when we arrived on the first day, the gentleman at the door was busy chatting, and we asked him where to park the car, his attitude was a bit hard to describe...24
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Anonymous User
Grand Deluxe King Room
Checked in Sep 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Sep 13, 2024
The hotel I stayed in this time was simply amazing! The lobby decoration was very grand, the waiter's attitude was also very good, and he always had a smile on his face, which made people feel very friendly. 5-star praise The room was clean and spacious, and the bed was soft and comfortable. The bathroom was also very clean, and the bathtub was very refreshing. What satisfied me most was that the hotel's location was very good, and it was convenient to travel. The subway station was downstairs, and there were many fun places around. 5!
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Response from Property: Dear guest! Thank you for sharing your stay experience and giving us a "like". All the staff of the hotel have always been adhering to the hospitality from the heart, providing guests with home-like services and facilities, bringing you an unforgettable memory of your journey. We sincerely hope to have the opportunity to serve you again in the near future~
Honghu
Deluxe Family Suite
Checked in Sep 2024
Family
30 Reviews
5.0/5
Outstanding
Posted on Sep 22, 2024
The hotel is located in the main urban area, surrounded by Wanda Plaza, which is very convenient for eating and shopping. The scenery outside the window is pleasant. You can overlook Dianchi Lake. The hotel service staff has a good attitude and enthusiastically gave us mineral water. I will continue to stay in the hotel next time.
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6/10
Response from Property: Thank you for choosing to stay at Wanda Realm Kunming Chenggong and for giving us high praise. All hotel staff do their best to bring guests a wonderful stay experience and fully demonstrate the brand standards. Your satisfaction is our greatest motivation for progress. We sincerely look forward to your visit again and sincerely thank you for your support and love for the hotel!
Guest User
Deluxe Queen Room
Checked in Sep 2024
Couples
40 Reviews
5.0/5
Outstanding
Posted on Sep 9, 2024
The room is large and comfortable. It's close to the South Station, but far from the main city. Fortunately, it's quite convenient to get around by subway right downstairs. There are Dounan Flower Market and Haiyan Village nearby for fun. The service is very good!
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Response from Property: During the trip, everyone hopes to have a good memory. The warm and personalized service hopes to leave you a good memory. I look forward to your next return ~ I wish you a happy life ~
Guest User
Deluxe Twin Room
Checked in Sep 2024
Couples
18 Reviews
5.0/5
Outstanding
Posted on Sep 4, 2024
The location of the hotel is excellent. There is a garden downstairs, Wanda Shopping Mall, Metro Line 1, and it is very convenient for traveling and eating. The front desk reception is warm and thoughtful. They upgraded our room. The hotel facilities are complete, the room is clean, tidy, comfortable and quiet. This is the second time I have stayed there this year. Recommended 👍
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Response from Property: Thank you for your trust and praise. I am really touched. We will not disappoint all our customers' trust and expectations. We will work hard to do our job well and look forward to your next visit. We are very happy to make you feel caring and enthusiastic. We will continue to miss you! I wish you good work and be happy every day.