Kunming Huagu Hotel (Changshui International Airport Platinum Port Modern Plaza Store)

This hotel is indeed great. The rooms are spacious with a well-designed layout and excellent facilities. They also offer airport shuttle service, and it's close to the airport with plenty of dining options nearby. Service from staff member 222 was fantastic, and they even gave me a free flower cake. Excellent value for money!

The service attitude was excellent, and they even offered airport pickup and complimentary flower cakes! 👍

When I booked, I specifically requested a quiet room, but the location they gave us was simply unbelievable. The room service staff were very good, I'll give them that, but it was so noisy. The soundproofing is truly terrible. I'm not talking about airplanes flying overhead; it's the constant noise from the hallway that's too loud, like a sports meet is happening right outside! It was supposed to be a family room, but there was no kids' club access, no app, and no screen mirroring! The bed was indeed comfortable, but what's going on with the air conditioning? When we first arrived, it was set to cool, but in the middle of the night, we woke up sweating because it was blowing hot air? Did you randomly adjust it for us? We couldn't even control it ourselves. The smart assistant just kept saying 'I'm here' but couldn't adjust the AC or open the curtains! Is this really a smart room? Only the cleanliness and bed comfort were somewhat satisfactory. The BBQ downstairs was both expensive and terrible!

Facilities: Well-equipped Cleanliness: Very clean Environment: Nice environment, with plenty of food options nearby that stay open late. Service: Excellent service. They upgraded me to a suite, which was very spacious. Changshui Airport pick-up and drop-off service: The pick-up took a while to wait for, and then it was quite a walk to get out. The drop-off was much more convenient; they departed right on schedule. Both trips were quick, taking just over 10 minutes!

The room on the seventh floor that I booked two days ago was quite good. However, the room on the eighth floor on the last day was too noisy. The airplane noise from outside was so loud that it wasn't suitable for deep sleep. I wouldn't recommend it for anyone with sleep issues.

The downsides are that the area near the elevator is quite dark. After showering, water tends to overflow onto the floor, and the soundproofing isn't great – you can clearly hear parents scolding their children and kids crying loudly. On the positive side, there's a free airport shuttle, and the toilet, shower, and sink are all separate, which is convenient. The room is also pretty bright.

The hotel is very stylish and clean, and the bed is super comfortable. After arriving at the airport, I contacted customer service and they provided an airport shuttle service. The front desk staff were very polite during check-in, and they even gave me complimentary fresh flower cakes as a welcome gift. I would definitely stay here again if I have the chance.