XiMei Smart Hotel (Kunming South High-Speed Railway Station)

Very close to the high-speed train station, just a short walk away. The hygiene was clean and tidy, and the service attitude was excellent, warm and thoughtful.

A hotel that exceeded my expectations! First of all, the location is excellent. Chenggong District is part of Kunming's national-level development zone, which is more modern, convenient, and has a more rational and aesthetically pleasing overall plan compared to areas like Wuhua and Guandu. Unlike the old hotels in the old city, this hotel has a smart design, excellent value for money, and all the necessary appliances are provided. The hairdryer is high-end, the rooms are well-ventilated, have plenty of sunlight, and beautiful views. The surrounding area has complete commercial facilities, with supermarkets, street food stalls, and fruit shops—you can buy whatever you want downstairs. I highly recommend the watermelons downstairs; they're incredibly sweet. At this time of year, the wind is very strong in Kunming at night. Lying in bed listening to the wind feels like being in the moors of Wuthering Heights, a literary and beautiful experience of the night. There are two subway lines nearby, both within a 10-minute walk, and it's also close to the South Railway Station. A Didi ride costs 5-6 yuan. Kunming's shared electric bikes are also very comfortable to ride. There are many hotels in this area, but this one has the largest sign and faces the road directly, making it easy to find. There are also more front desk staff than other hotels. I remember one Winston hotel, which only had one staff member. There are three staff members at the front desk, a handsome man and a beautiful woman, and their service is excellent. They proactively help with luggage and escort guests to their rooms. They are quick and reliable in resolving any issues, and their warm and friendly approach makes guests feel right at home. I am very grateful for the sincere and warm care I received during my stay, which made me feel very at ease. Room 6011 will be my go-to room for my trip to Kunming from now on. One thing to note is that the rooms in this hotel are all lofts. I stayed in the downstairs room, which is converted into two rooms, and there was absolutely no noise from upstairs. This type of loft was a trend in resort hotels a few years ago, a mark of its time. I also saw a cleaning lady at the hotel. She wore a red gauze hat and a black and white polka-dot dress, and she looked very capable and clean. It's amazing that every staff member in this hotel is so good-looking! I had a very happy stay; it was a pleasant experience.

The soundproofing is practically nonexistent! I can hear my neighbor's Xiaodu (a smart speaker) talking, and their voices are also very clear. The soundproofing is terrible! Especially around 1 or 2 AM, a couple moved in next door, and I was woken up completely. It was unbearable; I almost called the police. It's even left me with some lingering trauma. There are also many lights emanating from the sleep mode. Hopefully, this will be improved in the future. You get what you pay for; the actual product matches the pictures quite well.

There's renovation work upstairs, and the noise starts before 8 a.m. The soundproofing is poor, and there's also the occasional fire alarm in the hallway.

The hotel is privately owned, not part of the national chain Xana. The lobby and hotel are not in the same building. The duplex layout is divided into two rooms. The rooms are low and feel very cramped. I specified at check-in that I didn't want a room near the back of the building and not one facing the road. The front desk said it wasn't near the road, but it turns out it is right next to the road. There's absolutely no soundproofing; I could hear the cars from upstairs and on the street clearly. The door opens outwards without a chain, which is very unsafe. The showerhead was also broken.

The overall cleanliness of the room was acceptable, but the room was vastly different from the pictures. First, the room was divided into two rooms by a height difference, with another room above it. The ceiling was too close to the floor; even I, at 158cm tall, could touch it while standing. You can imagine how cramped it was. Second, the soundproofing was terrible. Footsteps from upstairs, the sound of suitcase wheels turning in the hallway, and the noise of cars outside were incredibly loud. Oh, and in the middle of the night, the alarm suddenly went off, and the hotel offered no warning or reassurance. We thought there was a fire! It was terrifying in the middle of the night; who could sleep under those circumstances? The price wasn't cheap either, and the toiletries were of very poor quality. The double bed only had two pillows, not even a headrest. The slippers were so cheap they soaked through with the slightest water…

This place is garbage, like a small hotel in a fifth-tier city. The owner acted like I owed him money. He even spit in my face when he spoke, which scared me so much that I went to the emergency center that night to get a rabies vaccine.