Because I stayed here for one night a few years ago, it was okay at the time, and because it was not expensive, I felt that the overall price/performance ratio was okay! As a result, on the last night of this trip to Yunnan, I thought about staying here close to the subway station and going to Dounan
Well, it turned out to be very uncomfortable from check-in to check-out. No one came to ask you when you walked in the door to the front desk. We said check-in is the only way
I don't have much awareness of proactive service. I won't take the initiative to tell you that you need an ID card or something. I have to explain everything. I am really speechless. Then when I checked in, a woman was there with other people. The soft muttering seemed to be saying that our room hadn’t come out yet. There was no smile during the whole process, and it was not professional. At that time, I booked three
When asking about the room, there were two queen beds and one twin bed. My parents planned to have a twin bed and booked a queen bed for a friend, but she hadn’t arrived yet. Then we planned to make two inquiries first, but we didn’t hear her the whole time. ask
Which two rooms we planned to check in turned out to be wrong. What was even more uncomfortable was that when my friend arrived to check in, the other woman had a very bad attitude. We told her to check in and gave her the room. I explained that their colleagues gave me the wrong room in the afternoon.
Question, now that the person asking for this room has arrived, do I need to apply for it again with my ID card? As a result, she didn't make an inquiry at the first time, but talked to us about the things I described, which means that I haven't expressed it clearly. I want to ask, is this really the attitude you should have in providing services? You don't have the awareness of active service, you didn't understand and inquire at the first time, and you put the responsibility on us, which is really uncomfortable, and the hotel environment is not good, and the hygiene is not good
Poor, cleanliness smells bad, the phone is covered with a thick layer of dust, and the breakfast is speechless. There is nothing to eat at all, and the only few items look like you don’t want to. I want to say, you guys are so bad I just want to sell my own order, it's amazing! Anyway, after experiencing the entire hotel, none of the waiters served with a smile, they all pulled their faces, as if who owes you how much, I advise everyone to consider carefully if you want to stay!
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