Pula Guoji Hotel

Pula Guoji Hotel Reviews

Pula Guoji Hotel

Erji Road (Phase 2, Dadu Motian), Guandu District, Kunming, Yunnan, ChinaView Hotel Details
Pula Guoji Hotel
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Pula Guoji Hotel Guest Reviews

4.5/5
Good
910 Reviews
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(910)
Positive reviews(861)
Reviews with photos/video(176)
Easy to get around(95)
Delicious breakfast(58)
Friendly front desk staff(55)
Convenient for shopping(48)
Close to metro(37)
Average sound insulation(20)
Perfect for business trips(11)
Stayed multiple times(11)
Negative reviews(49)
W. Liang
Deluxe Family Room
Checked in Jan 2024
Family
8 Reviews
3.7/5
Posted on Jan 12, 2024
Hotel is convenient to stay, easy to get transportation and food. Hotel is a little bit old
Response from Property: Hello dear customer!Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. Your opinions are very important to us. Detailed services have always been our focus for a long time. We are very It is our honor to provide you with the best service.We very much welcome you to choose our hotel again whether you are on a business trip or traveling!Sincerely look forward to your visit again!
Bn Tony
Garden Deluxe Room (Double bed) (No air conditioner)
Checked in Mar 2024
Solo travelers
14 Reviews
5.0/5
Outstanding
Posted on May 13, 2024
Is good
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. Your opinions are very important to us. Detailed services have always been our focus for a long time. We are very It is our honor to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Yikemei
Garden Deluxe Room (Double bed) (No air conditioner)
Checked in Sep 2024
Business travelers
4 Reviews
4.0/5
Very Good
Posted on Sep 6, 2024
The hotel is very conveniently located, close to the subway station, with underground parking, breakfast included, and a shopping mall just outside. It is very convenient for shopping and dining. From the opening of the hotel to now, I have chosen this hotel for business trips.
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. Your opinions are very important to us. Detailed service has always been our focus for a long time. We are honored to provide you with the best service. You are very welcome to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again!
Guest User
Garden Deluxe Room (Double bed) (No air conditioner)
Checked in Sep 2024
Solo travelers
20 Reviews
5.0/5
Outstanding
Posted on Sep 4, 2024
The room has a wide view and is very quiet. The hot water is very large. Although I booked a non-air-conditioned room, it was not hot at all. The breakfast is rich in variety and tastes very good. The hotel is conveniently located, a few minutes walk from Metro Line 1, and a few yuan by taxi to Yunnan Provincial Museum. There is a large shopping mall and supermarket downstairs, and there are many places to eat around. The hotel is affordable and the waiters are very friendly. It's great. Next time I go to Yunnan, I will choose Pula! Upload a photo of the room watching the sunrise, haha
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. Your opinions are very important to us. Detailed service has always been our focus for a long time. We are honored to provide you with the best service. You are very welcome to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again!
Guest User
Selected Double Room
Checked in Jul 2024
Business travelers
12 Reviews
1.5/5
Posted on Aug 3, 2024
Room 1528 is terrible. The whole feeling in the room is worse than the room upstairs without air conditioning. It is depressing. There are walls on the left, right and top of the window. It is not worth 200 yuan a night.
Original TextTranslated by Google
Response from Property: Dear guest, we would like to apologize for your unsatisfactory stay experience. We are very sorry that you had such an uncomfortable service experience. If you have any questions, please call the front desk and we can change your room to another direction. For your questions, we will focus on strengthening the management of relevant departments and strive to improve service quality. Thank you for your recognition of our hotel services, and we will definitely work hard to achieve a matching high-star service quality. Looking forward to your next stay.
Guest User
Deluxe Panoramic Queen Room
Checked in Jun 2024
Business travelers
14 Reviews
5.0/5
Outstanding
Posted on Jun 25, 2024
The room is OK. The view room is quite big. You can see a corner of Kunming. Breakfast is on the 16th floor. The breakfast is also very good. It is very convenient to travel. There is a lively street outside.
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. Your opinions are very important to us. Detailed service has always been our focus for a long time. We are honored to provide you with the best service. You are very welcome to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again!
💤🌀🌀baiding🌀🌀💤
Deluxe Panoramic Twin Room
Checked in May 2024
Solo travelers
48 Reviews
5.0/5
Outstanding
Posted on May 24, 2024
The room is clean, spacious and bright. The location is also very good, near the Erji Road subway station and convenient for living nearby. I stay at his house every time I go to Kunming.
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. Your opinions are very important to us. Detailed service has always been our focus for a long time. We are honored to provide you with the best service. You are very welcome to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again!
Guest User
Deluxe Panoramic Twin Room
Checked in May 2024
Other
30 Reviews
4.0/5
Very Good
Posted on May 7, 2024
Good hygiene. The room is not messy and is very good. Nice environment with many snacks around. The front desk service is very good and the facilities are complete. I have stayed here several times, but there were mosquitoes in the room last night. I got up at 3 am to look for mosquitoes and didn't find three mosquitoes until around 7 am. I don't know why the floor above 1303 wore high heels at 4 am. The toilet was flushed every half an hour. (There is mosquito repellent in the room, but I couldn't find mosquito repellent tablets, which is very bad)
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. If there is no mosquito coil in the room, please tell the front desk to send it to you. If you have any questions, you can call the front desk and we will handle it for you as much as possible. You are very welcome to choose our hotel again whether it is a business trip or a trip! Sincerely look forward to your visit again!
lxlasky
Selected Twin Room
Checked in Sep 2024
Couples
62 Reviews
0.5/5
Posted on Sep 8, 2024
A 100 yuan deposit was collected offline. The front desk service was very poor. They rolled their eyes when talking. The bed sheets in the room were stained with yellow solids. I don't know if it was a baby. I don't recommend staying here.
Original TextTranslated by Google
Response from Property: Dear guest, we would like to apologize for your unsatisfactory stay experience. We are very sorry that you have such an uncomfortable service experience. The 100 yuan deposit collected by the front desk is used as a room card deposit. After you check out normally, the deposit will be returned to your mobile phone. We change the room bedding for each guest. If you find any problems, you can call the front desk and we will solve them for you. Thank you for your questions. We will focus on strengthening the management of relevant departments and look forward to your next stay.
Guest User
Garden Deluxe Room (Double bed) (No air conditioner)
Checked in Feb 2024
Family
6 Reviews
5.0/5
Outstanding
Posted on Feb 15, 2024
The room facilities are complete, the hygiene is very good, the environment is good and convenient for travel, the service attitude is very good, and the breakfast buffet has a wide variety. It is a cost-effective hotel that is highly recommended. Great
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. Your opinions are very important to us. Detailed service has always been our focus for a long time. We are honored to provide you with the best service. You are very welcome to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again!
Guest User
Deluxe Panoramic Twin Room
Checked in Feb 2024
Family
17 Reviews
3.0/5
Posted on Feb 13, 2024
There was no hot water when we arrived at night, so we couldn't take a shower. We stayed in three hotels together. I can only say you get what you pay for. . . . . . . . . . . . . . . . . . . . . . . .
Original TextTranslated by Google
Response from Property: Dear guest, we would like to apologize for your unsatisfactory stay experience. We are very sorry that you had such an uncomfortable service experience. Because there are many guests recently, the water is not very hot during the peak water usage period, and the switch is not turned on properly. Please contact us in time and our staff will assist you. We will definitely work hard to achieve the matching high-star service quality for your recognition of our hotel services. Looking forward to your next stay.
Guest User
Garden Deluxe Room (Double bed) (No air conditioner)
Checked in Feb 2024
Couples
14 Reviews
4.5/5
Great
Posted on Feb 18, 2024
Please note that there is no elevator above the 15th floor. There was no information on the room when booking. It only said no air conditioning. What the hell? ! ! But the breakfast was delicious and the portion was large.
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. Your opinions are very important to us. Detailed service has always been our focus for a long time. We are honored to provide you with the best service. You are very welcome to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again!
Guest User
Garden Deluxe Room (Double bed) (No air conditioner)
Checked in Jul 2024
Family
11 Reviews
5.0/5
Outstanding
Posted on Aug 3, 2024
This is a foreign-related hotel. It has all the necessary facilities. The rooms are large and cleaned every day. Free breakfast with a wide variety. The staff at the front desk and guest room are very dedicated and have a strong sense of service. The surrounding living facilities are complete. It is about 300 meters away from the subway entrance, which is convenient for taking the bus and shopping at the night market. The price-performance ratio is very high. We stayed for 20 consecutive nights. Next time we come to Kunming, this hotel will be our first choice. Highly recommended!
Original TextTranslated by Google
Response from Property: Dear guests: Our goal is to provide guests with a comfortable stay and the best service. Thank you for your praise and strong recommendation! It is really hard to leave. Pula International Hotel is your most beautiful and warmest home in Kunming. Remember to come back often when you have time!
Guest User
Garden Deluxe Room (Double bed) (No air conditioner)
Checked in Dec 2023
Other
4 Reviews
3.2/5
Posted on Dec 3, 2023
I don't know what the good reviews are about, but this hotel doesn't even match its name. The elevator in the building only goes to the 15th and 16th floors, so you have to take the stairs yourself. OK, this is actually not a big problem, but the 16th floor was originally on the rooftop. Looking at the windows, the original plan was for two floors, but it was changed to three floors, resulting in a gap between floors. The windows are half-sectioned, can this fire protection pass? In addition, the sound insulation is very poor. The whole game I was watching next door was broadcast live to me. The yarn 13s upstairs also had something special. They were still making noises in the middle of the night. I don’t know what they were smashing. But for this kind of sound insulation, you can put it in the house. Even the next door can hear it. There is something that looks like a cigarette butt in the bathroom. I don't smoke, so I don't know if it's a relic from previous guests. hehe.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us. We will inform the relevant departments of your opinions. During your stay, if you find any problems with the room, you can call the front desk and we will arrange relevant personnel to deal with it for you as soon as possible. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Selected Twin Room
Checked in Oct 2023
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Oct 24, 2023
The room is consistent with the pictures shown online. The decoration style and facilities are complete and the cleaning is very clean. It is very safe to stay. The hotel has free parking and snacks. The service attitude at the front desk is great and the room price is very affordable.
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. Your opinions are very important to us. Detailed services have always been our focus for a long time. We are very It is our honor to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!