Building 1, No. 198 Changjiang Middle Road, Kunshan, Jiangsu, 215300, ChinaView Hotel Details
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Windsor Park Hotel Kunshan Guest Reviews
4.7/5
Outstanding
1718 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1718)
Positive reviews(1685)
Reviews with photos/video(196)
Delicious breakfast(238)
Large rooms(219)
Friendly front desk staff(199)
Convenient for shopping(104)
Close to train station(46)
Awesome gym(41)
Delicious buffet(23)
Negative reviews(33)
DeshSri
Deluxe Panoramic Queen Room
Checked in May 2024
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on May 5, 2024
My recent stay at the Windsor Park Hotel Kunshan was exceptional. From the warm welcome to the impeccable facilities, everything exceeded my expectations. The staff was friendly and attentive, making me feel at home during my short visit. The hotel's facilities were perfect, with spacious and well-appointed rooms. The dining experience was a highlight, with delicious food served in a five-star setting. The only minor suggestion would be to clean the windows from the outside, as they appeared a bit dirty. However, this did not detract from the overall excellent experience. I highly recommend the Windsor Park Hotel Kunshan for a comfortable and enjoyable stay.
Response from Property: Dear distinguished guest, hello! Thank you for staying at Windsor Garden Hotel Kunshan and sharing your experience! With your support and encouragement, we will provide better service. "Perfection" is our purpose of customer service. We hope that every time you stay here will be an unforgettable memory! We look forward to your visit again with your family and friends next time! I wish you a happy life and happiness every day!
Guest User
Deluxe Panoramic Twin Room
Checked in Mar 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Mar 26, 2024
Beautiful hotel, excellent service. Thanks for Andy's prefssional assistance! Facilities&accommodations are wonderful!It's recommendable!
Response from Property: Dear Valuable Guest, Thank you for staying at Windsor Park Hotel Kunshan and sharing your experience! With your support and encouragement, we will continue to do the better service. We hope every time you stay is an unforgettable. We're Looking forward to seeing you again!
Kwai Heng
Elegant Room (Double bed)
Checked in May 2024
Business travelers
7 Reviews
4.0/5
Very Good
Posted on Jul 2, 2024
good location near to golden eagle shopping mall & many food shops.
Santos
Elegant Room (Double bed)
Checked in Jan 2024
Business travelers
3 Reviews
2.7/5
Posted on Jan 10, 2024
Room is clean w/ large bed & space. Wifi inconsistent signal w/ slow speed. Breakfast foods are mostly cold & not up to normal standard.
Response from Property: Dear Valuable guest: Thank you for your choosing our hotel and your pertinent feedback. We do apologized for the inconvenience and we will upgrade the quality of breakfast and Wi-fi. We looking forward to your coming again.
Von.L
Executive Room (Double bed)
Checked in Mar 2023
Business travelers
4 Reviews
5.0/5
Outstanding
Posted on Mar 30, 2023
Clean and neat.
Good variety of breakfast
FarhanuddinIrfan
Deluxe Panoramic Twin Room
Checked in May 2023
Business travelers
6 Reviews
5.0/5
Outstanding
Posted on Aug 10, 2023
Nice hotel with great service and facilities. The breakfast menu needs to add for the vegetarians.
Safimah
Deluxe Panoramic Queen Room
Checked in May 2024
Business travelers
29 Reviews
5.0/5
Outstanding
Posted on May 17, 2024
It was amazing .
Response from Property: Dear Valuable Guest, Thank you for staying at Windsor Park Hotel Kunshan and sharing your experience! With your support and encouragement, we will continue to do the better service. We hope every time you stay is an unforgettable. We're Looking forward to seeing you again!
ALEXANDRE JEAN JEROME
Executive Suite - with View
Checked in Sep 2022
Business travelers
6 Reviews
4.5/5
Great
Posted on Oct 12, 2022
Good hotel for a business trip
Morris Cai
Executive Room (Double bed)
Checked in Sep 2024
Business travelers
18 Reviews
5.0/5
Outstanding
Posted on Sep 12, 2024
Because of the business trip, I booked this hotel. The hotel is very close to Kunshan South Station, and it only takes about ten minutes by taxi. It is about ten minutes' walk from Huanghe Road Snack Street and Golden Eagle, which is quite convenient. This is an old star hotel in Kunshan City. Except that the equipment and decoration of the room are a bit old, everything else is available. The most surprising thing is the beautiful front desk lady "He Jiangxin" who checked in on the first day. Maybe it was because I stayed for three consecutive nights. She upgraded me from the original executive king room to the executive suite. The space is really large. Next time I come to Kunshan for business, I will continue to choose to stay here.
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6/15
CrysJ
Deluxe Panoramic Twin Room
Checked in Oct 2024
Family
55 Reviews
4.3/5
Very Good
Posted on Oct 7, 2024
The hotel is a bit old, and the facilities are old. The room is quite large, and the hygiene is no problem. The breakfast category is complete, but there are not many varieties, especially the fried Chinese food is a bit small. The handmade buns are really delicious, and they are eaten right after they are made.
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Guest User
Elegant Room (Double bed)
Checked in Oct 2024
Travel with friends
6 Reviews
5.0/5
Outstanding
Posted on Oct 7, 2024
I didn't want to go far during the National Day holiday, so I found this hotel in Kunshan online. I came out to hang out, and accommodation is the most important thing. The room is large and well-equipped, and the breakfast is rich in variety. Thank you Xiao Zhang for your warm service. I lived very comfortably, and I enjoyed the five-star treatment at the price of a business hotel.
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Guest User
Deluxe Panoramic Twin Room
Checked in Sep 2024
Booked for others
5 Reviews
4.7/5
Amazing
Posted on Sep 22, 2024
The hotel service is very good, and the ladies speak softly. The hygiene is very clean, and there is basically no dead corner. The dinner in the Rose Hall on the first floor is also very good. The waiter Xiaotong is responsive and has a very good attitude.
There is a problem, that is, with so many guests coming to the hotel for breakfast on weekends, there are no dishes at nine o'clock, such as sushi, and there are no noodles toppings. . The waiters are also evasive. The handmade buns advertised on various TVs are only red bean paste buns, which is very unfriendly to people who control carbon.
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Guest User
Family Friendly Suite
Checked in Sep 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Sep 17, 2024
The power was cut off in the community during the typhoon, so I went out to book a room. The original room was sold out. Ctrip was very helpful and helped to coordinate the parent-child suite in the nearby Yuyuan. The hotel service was warm, check-in was convenient and fast, the facilities in the room were complete, and it was very quiet. The curtains had a good blackout effect, and I slept very well! Thank you and like it!
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Zuohaijinsha
Deluxe Panoramic Queen Room
Checked in Sep 2024
Family
10 Reviews
4.5/5
Great
Posted on Sep 17, 2024
The room is very big,
The bathroom is very big and has a bathtub.
Hygiene: Good hygiene, clean and tidy.
Environment: The surrounding environment is very good, there are city parks and Golden Eagle Plaza Shopping Center.
Service: The service is very good. The city power outages when the typhoon comes, but the hotel service is thoughtful and the dinner ordered is served on time. The hotel dishes are very delicious, especially the Peking duck is loved by children, which is impressive! Ms. Tong Ling, the waiter in the Western dining hall, is very considerate and has called many times to inquire about service requirements and ordered food. Ms. Tong Ling took care of the children in many ways and was very patient during the two meals. This is a reflection of the hotel's good management and the quality of employee service.
Facilities: The hotel has a swimming pool. This time I stayed here for the swimming pool. But the typhoon power outage was not as expected, which is a bit regrettable!
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Guest User
Elegant Room (Double bed)
Checked in Sep 2024
Couples
48 Reviews
5.0/5
Outstanding
Posted on Sep 7, 2024
The room is large with a wide view. The hotel's beautiful lady Xiao He has a very good service attitude. The location is also good and close to the Golden Eagle. Next time I come to Kunshan for business, I will choose this hotel again. It was a great travel experience
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Response from Property: Our most distinguished friend~~ Thank you for your stay and good review! Every city has its own reasons to be missed, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Yue Yuan will be the warmest and most unique one in your memory! Come and have a look when you have time. From the beginning of the year to the end of the year, from spring and summer to autumn and winter, the four seasons change. As long as you look back, Yue Yuan will always be waiting for you~