Wuzhou Hotel

Wuzhou Hotel Reviews

Wuzhou Hotel

No.11 Wenhua East Road, Kuqa, Xinjiang, ChinaView Hotel Details
Wuzhou Hotel
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Wuzhou Hotel Guest Reviews

4.6/5
Very Good
820 Reviews
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.7
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All reviews(820)
Positive reviews(801)
Reviews with photos/video(43)
Friendly front desk staff(69)
Delicious breakfast(68)
Convenient parking(40)
Offers pick-up/drop-offs(16)
Comfortable bed(13)
Loved the night views(9)
Stayed multiple times(6)
Negative reviews(19)
david
Executive Single Room
Checked in May 2023
Solo travelers
14 Reviews
4.0/5
Very Good
Posted on Jun 13, 2023
good location and value. had a business room and the hotel got me a car for visiting caves and canyon
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
gilestravel
Basic Standard Room
Checked in Apr 2023
Solo travelers
80 Reviews
4.7/5
Amazing
Posted on May 12, 2023
Good hotel with helpful staff especially for foriegners. Clean and comfortable rooms. Breakfast is good. I recommend.
Response from Property: Dear guest: Hello, thank you very much for choosing our hotel and for your recognition and support. Your encouragement is the driving force for our progress. We also hope that this beautiful city and the enthusiastic staff of Wuzhou Hotel can leave you a beautiful memory. Looking forward to your next visit and wishing you all the best尊敬的宾客:你好,非常感谢你选择了我们酒店,以及您对我们的认可支持,您的鼓励就是我们前进的动力,也希望这个美丽城市和 热情的 五洲 酒店人能给您留下一段美好的回忆。期待您下次光临,祝一切顺利。
TeeG
Basic Standard Room
Checked in Aug 2023
Solo travelers
7 Reviews
4.2/5
Very Good
Posted on Oct 9, 2023
Great hotel. They even let me in to the room, at 6am which was prior to my reservation.
Response from Property: Dear guest: Hello! The best advertising is word-of-mouth recommendations from guests, and we are very honored to get you for our servicesThe recognition of... Looking forward to your next stay!
James Chen Jiangfeng
Executive Single Room
Checked in Mar 2023
Solo travelers
24 Reviews
5.0/5
Outstanding
Posted on Apr 10, 2023
Prompt polite service with private driver arranged to go see the Grand Canyon (库车神秘大峡谷). For a 3 star hotel, it was pretty good. Short taxi ride from the train station.
Response from Property: Thank you to foreign friends for their evaluation of our hotel and recognition of our services. Kuche is a beautiful place, and it is our honor to receive your recognition and satisfaction. For the sake of your trust, we will persevere even more. We welcome friends from all over the world to visit Kuche for tourism, and we welcome you to Wuzhou Hotel. See you and stay together! Wishing you a lot of laughter (10 minutes from the train station and over 20 minutes from the airport, you can enjoy free transfers when staying at the hotel)感谢外国友人对我们酒店的评价,及服务的认可,库车是个美丽地方,能得到你的认可和满意,是我们的荣幸,为了您的信赖,我们将更加坚持不懈,欢迎五湖四海的朋友来库车旅游,五洲大酒店欢迎你们的光临,不 见不散哦!祝:笑口常开(距离火车站10分钟路程,距离机场20多分钟,入住酒店可享受免费接送机哦)
Guest User
Superior 2-bed Room
Checked in Mar 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on May 3, 2024
Wow, the experience was really great! Especially the lady who cleaned the room on the 16th floor, she was very enthusiastic and recommended local delicacies to us, making us, who are socially anxious, feel at home in the beautiful Kuqa. A must-see for night view!
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Response from Property: Thank you for your recognition and praise of our hotel. Our team will continue to provide quality service and wish you a happy life!
MansonY
Deluxe Triple Room
Checked in May 2024
Family
164 Reviews
5.0/5
Outstanding
Posted on Jun 30, 2024
The reception at the front desk is very welcoming, and the rooms are spacious and clean. The hotel has above-ground and underground parking spaces, and there are plenty of parking spaces, especially suitable for self-driving stays! There are many restaurants near the hotel!
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Response from Property: Luxury hotel, enjoy the ultimate luxury hotel located in the center of the city, providing five-star high-quality services. From the lobby to the rooms, every detail has been carefully designed to bring guests a comfortable and luxurious experience. The service staff are warm and considerate, whether it is the restaurant, gym or swimming pool, everyone feels extremely satisfied. It is worth mentioning that the hotel also provides free high-speed Wi-Fi, allowing guests to connect with the outside world at any time. Here, you can enjoy the beautiful scenery of the city and first-class services, which is absolutely worth the money.
Guest User
Superior 2-bed Room
Checked in May 2024
Travel with friends
1 Reviews
4.5/5
Great
Posted on Jun 23, 2024
Not bad. I made a last-minute order while traveling with friends. The room was clean and the lobby service was in place.
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Response from Property: At our hotel, every moment is full of surprises. Exquisite dining and warm atmosphere are just to give you the best experience.
Guest User
Superior 2-bed Room
Checked in May 2024
Other
2 Reviews
1.0/5
Posted on Jun 4, 2024
The second time, someone checked out at 12:00 and she insisted on deducting half a day’s room charge.
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Response from Property: Dear Customer: Hello! Thank you for choosing our hotel and taking the time to give us your feedback. We are very sorry to hear that you were not satisfied with your experience at our hotel. This was definitely not the experience we wanted to give you. Here, we sincerely apologize to you and explain to you the relevant reasons for the problems you have reported. At around 12:30 noon, the front desk called to ask if your room was to be extended, and told you that the check-out time was 14:00. Your answer was that the room was to be extended. As a result, you informed the front desk that you wanted to check out at 15:30 and said that no one was in the room. Then, if you exceed the check-out time of 14:00, you will be charged half-day room rate as usual. We sincerely ask for your understanding. In future work, we will pay more attention to these issues and work hard to avoid similar situations from happening.
Guest User
Deluxe Triple Room
Checked in Apr 2024
Family
5 Reviews
4.2/5
Very Good
Posted on May 26, 2024
The room is very big! The only drawback is that taking a shower is not pleasant. The water flow is too small and not hot enough. Because it was already very late when I took a shower and I only stayed for one night, I didn’t immediately call the hotel service to solve the problem. I took a bath and went to bed quickly. Breakfast is simple but the waiters are friendly.
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Response from Property: We are very grateful for your review of our hotel and we have started to improve it based on your suggestions. We attach great importance to customer feedback and hope to provide you with better services in the future. Thank you again for your patience and understanding.
Bihuashisanbi
Superior 2-bed Room
Checked in Apr 2024
Travel with friends
5 Reviews
5.0/5
Outstanding
Posted on May 4, 2024
The overall feeling of the hotel is very good. The room is clean and tidy. The cleaning lady is enthusiastic and thoughtful. The facilities are also complete. The front desk staff 103 is warm and thoughtful, making people feel as warm as home. Highly recommended!
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Response from Property: We are very grateful for your feedback, your satisfaction is our greatest pursuit. Thank you for choosing our hotel and we look forward to serving you next time.
Sunho
Superior 2-bed Room
Checked in Mar 2024
Business travelers
2 Reviews
4.8/5
Amazing
Posted on Apr 15, 2024
The service at the front desk 103'105 is very good and gentle. There is also free parking and free breakfast. The floor is high and the scenery is good. I am very satisfied.
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Response from Property: Thank you very much for taking the time to provide us with a positive review. Your affirmation is our driving force to move forward. We will continue to provide quality services to ensure that every guest can enjoy a comfortable and pleasant stay in our hotel.
Guest User
Basic Standard Room
Checked in Mar 2024
Business travelers
9 Reviews
5.0/5
Outstanding
Posted on Apr 8, 2024
The hotel has a great location. The front desk receptionist 106.108 also upgraded my room type, which is really good. I have been here several times. The service is excellent. It is very convenient to do anything nearby. It is really good.
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Response from Property: Dear customers, thank you for your trust and support to our store. Your satisfaction is our goal. Welcome to come again next time! For the same price, we will compare quality; for the same quality, we will compare service; for the same service, we will compare credibility.
Guest User
Basic Standard Room
Checked in Mar 2024
Business travelers
11 Reviews
4.5/5
Great
Posted on Apr 26, 2024
I really like the front desk lady at Room 103. Her service attitude is very good. This is my second time staying here. First, the young and tall ethnic minority lady at the front desk opened Room 1611 for me. The door of the room is facing the elevator entrance without any obstruction. It is also half the size of the room I stayed in last time. I felt very depressed because the room was facing the elevator entrance and small. I suffered from insomnia directly! Then I contacted the lady at Room 103 who opened the room and invoiced me the first time I stayed there the next day. She quickly changed the room for me and I slept well for two nights! Thank her very much! I love her so much! The hotel room is very clean and the large floor-to-ceiling windows are so beautiful. The night view outside is very beautiful at night! Thank you again to the front desk lady at Room 103! It makes me feel like home~
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Response from Property: Thank you very much for your good review of our hotel. Our team will continue to work hard to improve the quality of service and hope to serve you again in the near future.
Anonymous User
Basic Standard Room
Checked in Feb 2024
Business travelers
3 Reviews
5.0/5
Outstanding
Posted on Mar 18, 2024
The service of this hotel is excellent, the rooms are clean and comfortable, the food quality is first-class, and the front desk service is very enthusiastic, especially the beautiful young ladies in 1003 and 1007. The service is very good and made me feel the warmth of home. I highly recommend it!
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Response from Property: Thank you very much for your good comments on our hotel on the website. Your satisfaction and good comments are our greatest motivation. We will continue to provide high-quality services and comfortable accommodation experience. Thank you for your support and encouragement, and I wish you a happy life and a pleasant journey.
Guest User
Executive Single Room
Checked in Aug 2023
Couples
13 Reviews
4.7/5
Amazing
Posted on Sep 26, 2023
It is the tallest building in the city and easy to recognize. It was convenient for us to transfer to the room reserved by the group the next day, and it was arranged on the same floor, which solved the trouble of moving.
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Response from Property: Dear guest: Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Wuzhou Hotel strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. We look forward to seeing you again!