New Akan Hotel

Reviews of New Akan Hotel

New Akan Hotel

2 Chome-8-8 Akancho Akankoonsen, Kushiro City, Hokkaido, 085-0467, JapanSee Hotel Details
New Akan Hotel
New Akan HotelNew Akan HotelNew Akan Hotel
Choose dates to check available rooms
We Price Match
1 night

Guest Reviews

8.1/10
Very Good
65 Reviews
Verified reviews
Location8.5
Amenities8.0
Service8.1
Cleanliness8.0
Filter by:
Sort by:
All reviews(65)
Positive reviews(55)
Reviews with photos/video(22)
Awesome stay(17)
Relaxing hot springs(11)
Tasty dinner(11)
Loved the view(10)
Clean and tidy(6)
Great location(6)
Friendly staff(4)
Negative reviews(10)
Guest User
Crystal Building Western-Style Room Lake View (Non-Smoking)
Stay Date May 2025
Couples
4 Reviews
8.0/10
Very Good
Posted on Jun 7, 2025
The room at Crystal building is a little bit old, and the flush button of toilet is extremely hard to press. However the breakfast and dinner buffet is very good as well as the public bath.
RayCK
Crystal Building Japanese-Style Room (Non-Smoking, View Not Specified)
Stay Date Aug 2024
Family
4 Reviews
8.5/10
Very Good
Posted on Sep 15, 2024
Nice location with a good view of the Lake. Dinner and breakfast buffet offered a good variety of food. Had an enjoyable stay. Would love to visit again
Rachooo
Crystal Western-Style Room (Non-Smoking, View Not Specified)
Stay Date Jul 2024
Couples
36 Reviews
9.0/10
Great
Posted on Aug 24, 2024
Front desk staff greeting in good english, letting us know a firework at 20:30. Nice spacious hotel room, yet facing mountain side, no special view. Busy hotel restaurant, not easy to get a seat or get some food, queuing up everywhere, limited choice of food. Location wise, good.
AI LIN
Crystal Western-Style Room (Non-Smoking, View Not Specified)
Stay Date Sep 2024
Travel with friends
11 Reviews
9.0/10
Great
Posted on Oct 7, 2024
Although hotel abit old fashioned but buffet spread for breakfast and dinner was good. Bonus point is the onsen which was very quite big n well equipped
NG
Crystal Western-Style Room (Non-Smoking, View Not Specified)
Stay Date Jan 2024
Couples
10 Reviews
6.0/10
Posted on Feb 29, 2024
This hotel is aged hotel , the old wings room are too old fashion . I suggest them need to renovation the old wings (JADE)
Guest User
Run of House
Stay Date Aug 2023
Family
5 Reviews
10/10
Outstanding
Posted on Sep 12, 2023
Really love the buffet breakfast & dinner. Lots of choices & fit every person.
Guest User
Crystal Building Japanese-Style Room (Non-Smoking, View Not Specified)
Stay Date May 2023
Family
1 Reviews
6.0/10
Posted on Jun 29, 2023
Even though functional, the hotel needs a major refurbishment. Cramped bathroom, old faucets, horrible shower head and no air conditioning (or not turned on). We got a good deal so it’s bearable. But for 40000 yen, it’s not worth your money, although lake facing rooms have pretty view.
川川川
Crystal Building Japanese-Style Room (Non-Smoking, View Not Specified)
Stay Date Apr 2025
Family
46 Reviews
10/10
Outstanding
Posted on May 30, 2025
The hotel's food is very good, and the lake view is first-class. Like other hotels in the hot spring street, the facilities are a bit old, but the open-air hot spring is new and large, with a great view. The overall service and hygiene are good.
Show OriginalGoogle Translated
TOMOMI
Crystal Building Japanese-Style Room (Non-Smoking, View Not Specified)
Stay Date Mar 2025
Couples
1 Reviews
9.5/10
Amazing
Posted on Apr 29, 2025
I was surprised at how delicious the food was! I didn't request a room facing the lake, but I ended up staying in a room with a great view.
Show OriginalGoogle Translated
Guest User
Crystal Western-Style Room (Non-Smoking, View Not Specified)
Stay Date Mar 2025
Family
3 Reviews
8.0/10
Very Good
Posted on Apr 19, 2025
It is a traditional hot spring hotel with nostalgic decoration, so the room facilities are average. But you can enjoy the lake view and snow-capped mountains from the room, which is very good. The breakfast is very rich. It is very comfortable to sit by the window and enjoy the lake view while eating breakfast.
Show OriginalGoogle Translated
Anonymous User
Crystal Western-Style Room (Non-Smoking, View Not Specified)
Stay Date Jan 2025
Travel with friends
4 Reviews
7.5/10
Posted on Mar 6, 2025
It is an older hotel, and the room facilities are old. There were a lot of ********* tour groups when I checked in. The buffet dinner was pretty good, with a wide variety of food, including barbecue and so on. The toilet in the room was very small, but fortunately I could take a bath in the bathroom directly after taking a hot spring bath. The open-air hot spring was pretty good, I liked it very much~
Show OriginalGoogle Translated
Guest User
Crystal Building Japanese-Style Room (Non-Smoking, View Not Specified)
Stay Date Jan 2025
Family
3 Reviews
6.0/10
Posted on Feb 8, 2025
The toilet in the room has a very strong odor. Once the door is opened, the whole room is filled with odor. I can only try not to open the toilet door. I really don't understand why the odor is so strong, and I don't know what the odor is. I can only say that I have never stayed in a hotel with such a stinky toilet. I am not picky. Other facilities are also relatively old. The buffet has a lot of varieties, and the products are average. Anyway, I won't stay there next time
Show OriginalGoogle Translated
RyawinzJ
Crystal Building Japanese-Style Room (Non-Smoking, View Not Specified)
Stay Date Dec 2024
Couples
13 Reviews
7.5/10
Posted on Feb 17, 2025
Different dinner time options are provided upon check-in. The buffet is just average, but because dinner offers Genghis Khan BBQ, the smell of BBQ in the lobby is quite strong. During dinner time, someone will come into the room to help make the bed, but it may be old and the equipment is a bit old. However, the open-air mixed bathing on the top floor is a big plus, and they provide swimsuit changes.
Show OriginalGoogle Translated
Guest User
Crystal Building Japanese-Style Room (Non-Smoking, View Not Specified)
Stay Date Dec 2024
Family
11 Reviews
9.5/10
Amazing
Posted on Feb 2, 2025
Before departure, I was struggling between Tsuruga and Shin-Akan, but I decided to take a chance even though the reviews were not very good. Maybe I didn't have high hopes, but the result was very pleasantly surprised. There was a fat girl at the front desk who looked really bad, which was much worse than the service staff of other hotels in Japan. I didn't find anything else unpleasant. I booked the cheapest Japanese-style room, which was a bit old, but still clean and not small. The most surprising thing was the dinner and breakfast, which were very rich and had many choices. The price was really amazing. The hotel's bathing area was also large and comfortable, and the open-air one was especially good.
Show OriginalGoogle Translated
Guest User
Crystal Lake View Japanese-Style Room (Non-Smoking)
Stay Date Dec 2024
Family
25 Reviews
8.0/10
Very Good
Posted on Jan 27, 2025
Shin-Akan is obviously an old hotel. The buffet is OK. The highlight is that there is a large public outdoor swimming pool upstairs. It is mixed for men and women. You need swimsuits. The hotel has prepared them. You can wear theirs. There are swimsuits in the bathroom, or you can wear your own. The open-air hot spring is quite good. You basically take a bath in the hotel's hot spring. The bathroom is very small. In winter, Lake Akan is completely frozen. Maybe because of the weather, you can hardly see any scenery. It is more fun to play snowmobiles and snow sleds. The hotel has a very big problem, because there is a self-service grill for dinner, and many people will grill meat. The restaurant is completely open on the first floor, making the whole building full of the smell of barbecue, which is very bad.
Show OriginalGoogle Translated
6/8