Ibis Sharq

Ibis Sharq Reviews

Ibis Sharq

Jaber Al-Mubarak St, Sharq, Kuwait, Al Asimah Governorate, 36442, KuwaitView Hotel Details
Ibis Sharq
Ibis SharqIbis SharqIbis Sharq
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Ibis Sharq Guest Reviews

4.1/5
Very Good
79 Reviews
Verified reviews
Location4.1
Amenities4.1
Service4.1
Cleanliness4.2
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All reviews(79)
Positive reviews(52)
Reviews with photos/video(9)
Negative reviews(2)
Humaid HH
Standard Double Room
Checked in 2023年1月
Family
33 Reviews
4.0/5
Very Good
Posted on 2023年2月4日
Good location, close to most attractions in Kuwait
Response from Property: Dear Humaid Thank you for your feedback! We're delighted to hear that you found ibis Sharq to be in a good location, close to most attractions in Kuwait. Providing a convenient location for our guests to explore and enjoy the local attractions is something we strive for.We understand that being close to popular attractions can enhance your overall experience and make it easier for you to explore the city. We hope that our convenient location allowed you to have a memorable and enjoyable stay in Kuwait.We appreciate your feedback and hope to welcome you back to our hotel in the future. Thank you for choosing us as your preferred accommodation!Kind RegardsLouis KahlilFront office manager
Guest User
Standard Double Room
Checked in 2024年5月
Business travelers
13 Reviews
3.0/5
Posted on 2024年8月7日
Typical IBIS
Response from Property: Dear Our Valued GuestWe very much appreciate your comments regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for having chosen Ibis Sharq Hotel during your visit to Kuwait and please don`t hesitate to contact me directly for any further assistance. Sincerely,Mohamed Ali Front Desk Manager
Anonymous User
Standard Double Room
Checked in 2024年9月
Business travelers
74 Reviews
4.3/5
Very Good
Posted on 2024年9月22日
Overall it's OK Facilities: The gym has less equipment and the treadmill has some problems Service: The guy in the restaurant is very nice, there are not many breakfast options, but the dinner is good Hygiene: Average
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Response from Property: Dear Our Valued Guest We very much appreciate your comments regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed Ali Front Desk Manager
Guest User
Standard Double Room
Checked in 2024年10月
Couples
6 Reviews
4.0/5
Very Good
Posted on 2024年12月10日
Good value for money. Good location. Well laid out room.
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Guest User
Standard Double Room
Checked in 2024年11月
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on 2024年11月29日
In Kuwait, a country with high consumption, this hotel is very cost-effective. The price is not expensive, and the single room is not big but very warm, which exceeded my expectations. The hotel service is also very good. Thumbs up!
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Response from Property: Reply from the property:Dear Our Valued guest, We very much appreciate your comments regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed Ali Front Desk Manager
Guest User
Superior Room, Panorama View with Extra Benefits
Checked in 2024年5月
Family
1 Reviews
5.0/5
Outstanding
Posted on 2024年6月2日
It was a very nice and clean hotel, central location, I would definitely recommend it.
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Response from Property: Dear valued guest,Thank you for taking the time to share your feedback about your recent stay at ibis Sharq in Kuwait City. We are delighted to hear that you had a very nice experience and found our hotel to be clean and centrally located.Providing a comfortable and enjoyable stay for our guests is our top priority, and we're thrilled that we succeeded in meeting your expectations. Your recommendation means a lot to us, and we truly appreciate your kind words.We hope to have the pleasure of welcoming you back to ibis Sharq in the future. If there's anything else we can assist you with or if you have any further feedback to share, please feel free to let us know.Warm Regards, Louis Fadel Cluster Front Office Manager
Guest User
Standard Double Room
Checked in 2024年8月
Business travelers
118 Reviews
5.0/5
Outstanding
Posted on 2024年9月21日
The room is clean and tidy, the environment is comfortable, the service is excellent, and the overall feeling is good.
Original TextTranslated by Google
Response from Property: Dear Our Valued Guest We very much appreciate your comments regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed Ali Front Desk Manager
Chikurin
Standard Double Room
Checked in 2024年1月
Solo travelers
2 Reviews
4.2/5
Very Good
Posted on 2024年1月15日
The room was very clean and larger than expected. The breakfast was very delicious, and I am grateful to the staff for understanding my poor English.
Original TextTranslated by Google
Response from Property: Dear Chikurin, Thank you for your feedback! We're delighted to hear that you found ibis Sharq to be in a good location, close to most attractions in Kuwait. Providing a convenient location for our guests to explore and enjoy the local attractions is something we strive for. We understand that being close to popular attractions can enhance your overall experience and make it easier for you to explore the city. We hope that our convenient location allowed you to have a memorable and enjoyable stay in Kuwait. We appreciate your feedback and hope to welcome you back to our hotel in the future. Thank you for choosing us as your preferred accommodation! Kind Regards Louis Fadel Front office manager
Elena
Standard Twin Room
Checked in 2024年5月
Other
1 Reviews
2.0/5
Posted on 2024年5月23日
Horrible, it was the worst stay of my life, I paid for breakfast and dinner, and they even denied me dessert, telling me that it was not included, and on top of that, dinner was limited, it was not a buffet, for them I did not pay the necessary amount for them to open me The menu, the dinner was super limited, every day it was the same food and terrible, very bad service, I will never return to this hotel again.
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Response from Property: Dear Ms. Elena,We sincerely apologize for the disappointing experience you had during your stay at ibis Sharq in Kuwait City. Please rest assured that your feedback regarding the meal service and attention received has been taken very seriously. We strive to provide exceptional service to all our guests, and we regret that we fell short of meeting your expectations on this occasion.Your comments will be thoroughly reviewed with our team to identify areas for improvement and to ensure that similar issues do not occur in the future. We understand the importance of providing a diverse and satisfying dining experience, and we will work diligently to address the concerns you've raised.We value your feedback and hope that you will reconsider giving us another opportunity to provide you with the excellent service and hospitality that we aim to deliver to all our guests. Please feel free to reach out to us directly if you would like to discuss your experience further or if there is anything else we can do to address your concerns. Thank you for bringing these matters to our attention.Warm Regards,Louis FadelCluster Front Office Manager
Guest User
Superior Room
Checked in 2024年6月
Business travelers
8 Reviews
4.0/5
Very Good
Posted on 2024年6月11日
Good location, small but clean room, facilities a bit old
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Response from Property: Dear our Valued Guest Thank you for your feedback! We appreciate your positive comments on our convenient location and the cleanliness of our rooms. We are continuously working on improving our facilities and will take your comments into consideration. Your satisfaction is important to us, and we hope to welcome you back soon for an even better experience.Warm Regards Mohamed AliFront Desk Manager
Anonymous User
Superior Room
Checked in 2024年6月
Business travelers
24 Reviews
5.0/5
Outstanding
Posted on 2024年7月26日
The room is clean and the service is thoughtful.
Original TextTranslated by Google
Response from Property: Dear Our Valued GuestWe very much appreciate your comments regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed Ali Front Desk Manager
Fengshengwandaquliguangdi
Standard Double Room
Checked in 2024年9月
Business travelers
16 Reviews
4.2/5
Very Good
Posted on 2024年11月10日
Average breakfast, small room
Original TextTranslated by Google
Response from Property: Dear Mr.FengWe very much appreciate your comments regarding your stay at the ibis Sharq.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mohamed AliFront Desk Manager
Jonapet
Checked in 2024年10月
Solo travelers
5.0/5
Outstanding
Posted on 2024年10月21日
I was very surprised by the personal touch and great status recognition in this Ibis. The staff was extremely nice and helpful. I also appreciated the convenient location within easy reach of local attractions - Kuwait Towers, the old souq or Al Shaheed Park. Thank you for making my short stay in Kuwait so enjoyable.
Response from Property: Dear Mr.Jonapet Thank you so much for your wonderful feedback! We are delighted to hear that you enjoyed your stay at our Ibis hotel and appreciated the personal touch and recognition from our staff. It’s great to know that our convenient location allowed you to easily explore local attractions like the Kuwait Towers, the old souq, and Al Shaheed Park. We truly appreciate your kind words and look forward to welcoming you back in the future for another enjoyable stay. Best regards, Mohamed Ali Front Desk Manager
ahmedalaa11
Checked in 2024年9月
Solo travelers
4.0/5
Very Good
Posted on 2024年9月19日
The Ibis Sharq Hotel in Kuwait is an excellent choice for travelers seeking comfort at a reasonable price. The rooms are modern, well-maintained, and offer a cozy atmosphere, making it ideal for both business and leisure stays. Guests frequently commend the staff for their welcoming and professional service. Its central location is a major plus, providing easy access to key attractions, shopping centers, and business hubs. The breakfast buffet is diverse and satisfying. Overall, Ibis Sharq offers a solid mix of convenience, quality, and affordability for visitors to Kuwait. A special thanks to ( khine, Abhishek and Rishaz ) from the front office to make my stay even better.
Response from Property: Dear Mr. Ahmed, Thank you so much for your wonderful review of ibis Sharq Hotel! We’re thrilled to hear that you found our hotel to be an excellent choice for comfort and value. Your kind words about our staff, especially Khine, Abhishek, and Rishaz, are greatly appreciated, and we will be sure to pass on your compliments to them. We’re glad you enjoyed our central location and the diverse breakfast buffet. Your feedback motivates us to continue providing exceptional service and quality. We look forward to welcoming you back on your next visit to Kuwait! Best regards, Fadel Louis Cluster Front Office Manager
DL1980Brisbane
Checked in 2024年7月
Couples
5.0/5
Outstanding
Posted on 2024年7月22日
Small hotel, clean located a bit out of the city. Close to a few small shops. About 15 drive to avenues mall. Rooms are small. Barely enough room to put out 2 suitcases. The most annoying thing is no power points beside the beds. The only real problem we had was the shower drain was very slow to drain. Probably wouldn't stay again as hotels close to the big malls are more appealing to me
Response from Property: Dear our Valued Guest, Thank you for taking the time to share your detailed feedback about your recent stay at ibis Sharq. We appreciate your comments and are glad to hear that you found our hotel clean and well-maintained. Your observations are valuable to us, and we will address these issues to improve our services. While we understand your preference for hotels closer to the big malls, we hope to have the opportunity to welcome you back if your travels bring you to our area again. Warm regards, Louis FADEL Cluster Front Office Manager