Fahd Al Salem St, Jibla, Kuwait, Al Asimah Governorate, 13060, KuwaitView Hotel Details
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Four Points by Sheraton Kuwait Guest Reviews
4.5/5
Great
35 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(35)
Positive reviews(34)
Reviews with photos/video(1)
Negative reviews(1)
FAWZY ATIYA
Classic Queen Room with City View Non smoking
Checked in Jun 2023
Solo travelers
3 Reviews
5.0/5
Outstanding
Posted on Jun 14, 2023
Nice and clean room excellent location
Guest User
Classic Queen Room with City View Non smoking
Checked in Apr 2024
Business travelers
10 Reviews
5.0/5
Outstanding
Posted on May 6, 2024
As expected, the price is high and the service is good. I hope to have the opportunity to experience the gym and swimming pool next time.
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Anonymous User
Classic Twin Room Non smoking
Checked in Jul 2023
Business travelers
6 Reviews
5.0/5
Outstanding
Posted on Jul 26, 2023
Facilities: OK
Hygiene: good
Good environment
Service: Awesome
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Guest User
Classic Twin Room Non smoking
Checked in Aug 2023
Business travelers
10 Reviews
5.0/5
Outstanding
Posted on Sep 4, 2023
The service is very good. Due to the evening flight, the hotel check-out time is 16:00. The hotel also provides a free vehicle drop-off service. It is estimated that there should also be a free pick-up service. You can contact the hotel in advance to try.
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Guest User
Classic Twin Room Non smoking
Checked in Mar 2024
Business travelers
12 Reviews
5.0/5
Outstanding
Posted on Apr 2, 2024
Service and environment are very good
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Xiaopiqiu
Classic Queen Room with City View Non smoking
Checked in Apr 2023
Business travelers
30 Reviews
5.0/5
Outstanding
Posted on May 14, 2023
Very close to the beach, the surrounding area is very lively
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Gazap0
Checked in May 2024
Business travelers
5.0/5
Outstanding
Posted on May 6, 2024
Excellent choice. Modern, clean, great service. Very well located. The amenities are excellent as well, including a very good quality robe and towels. The included breakfast has great choices and exquisite service. I believe this is a 4-star hotel but feels like 5!
Response from Property: Dear Valued Guest, Thank you for taking the time to share your recent stay experience at Four Points by Sheraton Kuwait. We are extremely thrilled to know that you have an great stay and enjoyed the breakfast spread, the amenities as well as the service provided by our associates. We do look forward to seeing you again soon! Kind Regards, Mazen Mhanna Director of Operations
Shine T
Checked in Feb 2024
Business travelers
5.0/5
Outstanding
Posted on Feb 10, 2024
Had a really good stay at Four Points Sheraton in Kuwait. Though it was a very short stay it was very pleasant experience. The rooms were very clean and neat. Beds were comfortable. Breakfast was having good variety of foods and was really awesome experience.
Response from Property: Dear explorer264244, Thank you for taking the time to share your comments and we are pleased to know that you had a great stay and enjoyed our clean & comfortable rooms. We appreciate your kind compliments regarding the breakfast variety and comfortable beds. We are truly thrilled to know you had an overall wonderful experience staying with us. We look forward to seeing you again soon at Four Points by Sheraton Kuwait. Warm Regards, The Management St Regis Kuwait, Sheraton Kuwait, and Four Points by Sheraton Kuwait
stevetravelsandeats
Checked in Dec 2023
Business travelers
4.0/5
Very Good
Posted on Dec 12, 2023
Modern, clean well equipped hotel. Decent size room and great shower. A good Starbucks in reception but not much choice of restaurants on site or nearby. Breakfast was decent, staff at the hotel helpful and friendly. Not the cheapest but a good central location
Response from Property: Dear stevetravelandeats, Thank you for sharing your comments and we are pleased to know that you had a good stay and enjoyed our comfortable rooms. We appreciate your kind compliments to our associates with regards to the professional service that they have provided. We would also like to let you know that we have restaurants in our sister property - St. Regis Kuwait, located in the same cluster and within the same location, in addition to the restaurants located at the Four Points Kuwait. We look forward to seeing you again soon at Four Points by Sheraton Kuwait. Warm Regards, The Management St Regis Kuwait, Sheraton Kuwait, and Four Points by Sheraton Kuwait
Guest User
Checked in Dec 2023
Solo travelers
5.0/5
Outstanding
Posted on Dec 12, 2023
I spend 2 night in this hotel for businesses trip , Very nice hotel and the staff very professional, room super clean ,hotel very close to the city and easy to move , incredible hospitality absolutely I will come back. See you next time 🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻
Response from Property: Dear Valued Customer, Thank you for taking the time to share your recent experience during your stay at the Four Points by Sheraton Kuwait. We are extremely thrilled to know that you have an excellent stay and enjoyed our modern and comfortable rooms. Your kind comments will be shared with the entire team as it is always great to hear that we made such an impression during your stay. Best regards, The Management
Guest User
Checked in Nov 2023
Other
5.0/5
Outstanding
Posted on Nov 20, 2023
I am thrilled to share my exceptional experience during my fourth stay at the Four Points by Sheraton Kuwait. As always, the warm and personalized welcome, seamless check-in, and outstanding service from Mohammed at the concierge made my visit truly memorable. Adding to the excellence, a special welcome back call from Roland, the Front Office Manager, immediately upon checking in, demonstrated a level of personalization that sets this hotel apart. I must express my gratitude for the thoughtful gestures that made my stay extraordinary—a welcome back cake, a bottle of Red Grape Non-Alcohol Drink, and a generous fruit platter with a personalized note. Kudos to Mr. Mounir Amer, the General Manager, for maintaining such high standards in his hotel. The commitment to excellence is evident in every aspect of the stay, including the exceptional service provided by staff members like Nazmul from Housekeeping. I highly recommend the Four Points by Sheraton Kuwait to fellow travelers seeking not only a warm and personalized experience but also a consistent commitment to excellence. My stay, once again, exceeded expectations, and I eagerly anticipate my next visit. Best regards, Kumar
Guest User
Checked in Oct 2023
Other
4.0/5
Very Good
Posted on Oct 12, 2023
I am staying again at this great hotel. The location is perfect for business in the city and the rooms on the high floor have great views over the city. The service here is exemplary. Nothing is too much trouble and even though the rooms are older now, they are perfectly maintained and well appointed. The TV's are not smart but can accept cable connections for broadcasting own content. Breakfast is the highlight for me. A great selection and the croissants are the best in Kuwait.
Guest User
Checked in Oct 2023
Business travelers
5.0/5
Outstanding
Posted on Oct 3, 2023
Hotels is all about the right vibe and soul. This one here ist doing everything right. Fantastic trained staff all over the place.even though the hotel might not me the newest I would always come back because I feel really save, welcome and taken care of
Guest User
Checked in Aug 2023
Other
4.0/5
Very Good
Posted on Aug 19, 2023
Excellent service, very clean, great location. The only downside is they do not have room to accommodate more than 2 people. I went with my family of 4 (2 young children) and the only room options they have are either 1 king bed or 2 twin beds. They were very accommodating and offered to give us a king bed room and add a bed at no charge.
Guest User
Checked in May 2023
Business travelers
4.0/5
Very Good
Posted on May 16, 2023
Nice hotel and a Marriot Bonvoy Panneer hotel , I received my upgrade as well as a gift for being a Platinum Elite. I appreciate the acknowledgement of being a loyalty member Nice room and clean. Interestingly hotel didn’t offer breakfast as part of deal, corporate traveller prefers the same for ease normally .