444 Syunzeicho, Shimogyo Ward, Kyoto City, Kyoto Prefecture, 600-8417, JapanView Hotel Details
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Asai Kyoto Shijo Guest Reviews
4.6/5
Great
81 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.7
Cleanliness4.7
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All reviews(81)
Positive reviews(80)
Reviews with photos/video(37)
Awesome stay(38)
Great service(29)
Clean and tidy(23)
Awesome rooms(20)
Classy environment(7)
Easy to get around(6)
Tasty food(5)
Close to metro(4)
Negative reviews(1)
Weeny Hui Ee
Comfy Twin
Checked in Apr 2024
Couples
3 Reviews
5.0/5
Outstanding
Posted on May 19, 2024
Everything is good! The staff are helpful. However, the location lacks eateries and is quite quiet at night.
Response from Property: Thank you very much for staying with us at ASAI Kyoto Shijo. We are grateful for your appreciation.Our staff very happy that you satisfied with them. We hope you had a nice trip in Kyoto as well as in Japan. We look forward to the opportunity to welcome you again. Thank you for spending time to feedback with us. Have a nice day! ASAI Kyoto Shijo. Front Office
Jowin
Cozy Twin
Checked in Apr 2024
Travel with friends
14 Reviews
4.5/5
Great
Posted on Apr 29, 2024
Love the vibe and ambient a lot.
Especially to where is walking distance !
Response from Property: Thank you very much for staying at ASAI Kyoto Shijo. All of us at ASAI Kyoto Shijo are pleased to hear that you gave us a high evaluation. We look forward to seeing you again at ASAI Kyoto Shijo.
Mingli Hong
Cozy Twin
Checked in Mar 2024
Travel with friends
5 Reviews
5.0/5
Outstanding
Posted on Mar 19, 2024
We love the hotel so much. The staff are very polite and helpful. The breakfast was delicious. Definitely will stay again if we visit Kyoto next time
Response from Property: Thank you very much for visiting ASAI Kyoto Shijo.We appreciate you taking time out of your precious time to share your review with us.We look forward to seeing you again.ASAI Kyoto Shijo Mina
Mr.L / 小方
Cozy Twin
Checked in Jan 2024
Family
44 Reviews
3.7/5
Posted on Jan 13, 2024
The hotel location is a bit far from the shopping area. The service and cleanest is on above average. The hotel is new and modern. At the last, the hotel didn’t provide body lotion, the amenities need to be picked at the lobby.
Overall is on average, but can be better
Response from Property: Dear Mr.L/小方Thank you very much for staying with us at ASAI Kyoto Shijo.And also thank you for your time to review our hotel.As for amenities, that's the form of our hotel.Thank you for your comments, it will help us improve in the futureWe hope you had a great experience in Japan.We would like to have the opportunity to welcome you again.Thank you very much and have a nice day!ASAI Kyoto ShijoFront Office
DonnaJ
Comfy Twin
Checked in Jun 2024
Couples
9 Reviews
5.0/5
Outstanding
Posted on Jun 16, 2024
A perfect gem in the heart of Kyoto
Great staff and a wonderful reception
Very good well equipped and comfortable room
Super breakfast
Lovely dining and lounge are and great bar
Just a perfect stay
Response from Property: Thank you for staying with us. It’s our pleasure to hear that you satisfied with our hotel’s accommodation and services. We truly hope you enjoyed your trip in Kyoto as well as in Japan. We’re looking forward to welcoming you again. Graciously Yours, ASAI Kyoto Shijo
SF24
Comfy King
Checked in Nov 2023
Couples
5 Reviews
1.0/5
Posted on Dec 6, 2023
i need to sit down and type all this out. it is misleading at first, clarity was unsatisfied. let me justify. cleanliness - the room floor is concrete like and you feel the dirt on the flooring and try stepping on the bed you can see dust stuck on the mattress after that. location is horrible the nearest to stn exit is FULLY staircase good luck coming from Gojo station. Service is definitely not japanese style the staff are youngsters, very boutique feel hotel and they talk down on you when you raise a concern. amenities is my main issue. i specifically booked all my japan trip hotels on this app, filtered the search for smoking room and found this place. yes SMOKING PERMITTED ON LEVEL 1 in a tiny room please dont mislead yourself this is a non-smoking hotel okay. you cant smoke in your room and the windows do not open so dont even have to try. overall i will never stay here again. new hotel but so much to learn from the other hotel chains. good part? maybe laundry room was well equipped. and there is a money exchange machine on the lobby so you wont worry too much. that is it. oh wait, luggage space below is spacious but dirty so yeah goodbye expensive luggage scraping the dust on the floor under the bed. my head remembered checking in at 3pm at this place and i thought it was because they were cleaning a smoking room so they needed more time but no they are just strict about check in time eventhough im staying for 4 nights. nightmare.
Response from Property: Dear M/M SF24,Thank you for staying our hotel. We appreciate your valuable comment which helps to improve our service.We must apology for uncomfortable issues especially for cleanliness. We'll try our best to meet all of the guest's satisfaction.We hope to see you again.Graciously Yours,ASAI Front Team /Ayumi
My name is L
Cozy Twin
Checked in Nov 2023
Solo travelers
11 Reviews
4.7/5
Amazing
Posted on Dec 2, 2023
ASAI is such a lovely hotel chain from Thailand. The decoration is tinted with Thai culture which is nice. The location is alright, close to bus stop but a little off from Kyoto station. The room is compact, which actually normal for Japanese standard anyway
Response from Property: Dear M/M My name is L,Thank you for staying our hotel. We appreciate your valuable comment which helps to improve our service.We're glad to know you enjoyed our hotel stay and sightseeing nearby. Regarding transportation, there's subway from Kyoto station.We look forward to seeing you again.Graciously Yours,ASAI Front Team/Ayumi
Guest User
Comfy Twin
Checked in May 2024
Couples
16 Reviews
4.2/5
Very Good
Posted on Jun 2, 2024
Overall good, hotel room is clean and well maintained.
Friendly staffs and can communicate in English…😊
Response from Property: Thank you very much for staying with us at ASAI Kyoto Shijo. We are grateful for your appreciation.Our staff very happy that you satisfied with them. We hope you had a nice trip in Kyoto as well as in Japan. We look forward to the opportunity to welcome you again. Thank you for spending time to feedback with us. Have a nice day! ASAI Kyoto Shijo. Front Office
Guest User
Cozy Twin
Checked in Apr 2024
Family
1 Reviews
4.2/5
Very Good
Posted on May 12, 2024
The Hotel was really nice. It's located really good and all the main spots of Kyoto are good connected with the nearby metro. All in all a really nice, clean and well designed Hotel.
Response from Property: Thank you very much for staying with us at ASAI Kyoto Shijo.We are grateful for your appreciation.We hope you had a nice trip in Kyoto as well as in Japan.We look forward to the opportunity to welcome you again.Thank you for spending time to feedback with us.Have a nice day!ASAI Kyoto Shijo.Front Office
Anonymous User
Cozy Twin
Checked in Oct 2023
Solo travelers
13 Reviews
4.2/5
Very Good
Posted on Oct 23, 2023
A Dusit Thani offshoot. It’s new and clean and pretty. Staying in the basement was wierd. The staff are very friendly. Breakfast was meh. It does the job but nothing to write home about. Location is a bit off so need to walk some distance…but their slogan goes ‘live local….’
Response from Property: Dear valued guest,Thank you for taking the time to share your feedback. We appreciate your comments and insights.We are glad to hear that you found ASAI Kyoto Shijo to be new, clean, and aesthetically pleasing. We apologize for any inconvenience you experienced staying in the basement. We appreciate your understanding.It's heartening to know that you found our staff to be very friendly. We will pass on your compliments to our team. Regarding breakfast, we apologize if it did not meet your expectations. We are continually working to enhance our offerings, and your feedback will be taken into consideration.We understand that the hotel's location, while in the city center, may have been a bit off for your preferences. We appreciate your patience in this regard. Our "live local" motto encourages guests to explore the local surroundings, and we hope you had the opportunity to discover some hidden gems during your stay.Thank you for choosing ASAI Kyoto Shijo, and we hope to have the pleasure of welcoming you again in the future.Warm regards,ASAI Kyoto Shijo
Greet
Comfy Twin
Checked in Mar 2024
Solo travelers
4 Reviews
5.0/5
Outstanding
Posted on Mar 24, 2024
Hotel is in a central location, but not in a busy neighbourhood. Walking distance from station and Gion. Very friendly staff and very clean hotel. Rooms are new and comfortable size for Japan standards
Response from Property: Dear M/M GreetThank you very much for choosing ASAI Kyoto Shijo.We also appreciate that you took the time to share your review with us.We will continue to make every effort to improve our services so that you can enjoy your stay with us in the future.ASAI Kyoto Shijo Mina
LawStephanie
Comfy Twin
Checked in Apr 2024
Couples
5 Reviews
4.0/5
Very Good
Posted on Jun 9, 2024
very good. I think the staff are nice an friendly. The food is excellent.
Response from Property: Dear M/M LawStephanie,Thank you for staying at ASAI. We appreciate your valuable comment which motivate us. We'll keep our best to meet all of the guest's satisfaction.We look forward to seeing you again.Graciously Yours,ASAI Front Team/Ayumi
Tay
Comfy Hollywood Twin
Checked in Oct 2023
Family
1 Reviews
5.0/5
Outstanding
Posted on Oct 24, 2023
I forgot my wallet in the room safe and contacted the staff for help. They are very helpful and efficient! Thank you Asai for the great service! Love the breakfast and the room too!! Will definitely stay again!!!
Response from Property: Dear Tay,Thank you so much for sharing your fantastic 5-star feedback with us. We greatly appreciate your kind words and are delighted to hear about your positive experience during your stay.We're thrilled to hear that our staff was able to assist you promptly and efficiently when you forgot your wallet in the room safe. Providing excellent service is our top priority, and we're pleased to know that you found our team to be helpful.It's also wonderful to hear that you enjoyed our breakfast and found the room to your liking. Your satisfaction is a great source of motivation for us.We look forward to welcoming you back for another stay in the future. If there's anything more we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Thank you for choosing ASAI Kyoto Shijo!Warm regards,ASAI Kyoto Shijo
Pipee
Cozy Twin
Checked in Dec 2023
Couples
23 Reviews
5.0/5
Outstanding
Posted on Dec 27, 2023
very minimal hotel staff was very nice and helpful and bed very comfortable
Response from Property: Thank you for staying our hotel. We are happy to hear that you were satisfied with your stay.Thank you also for sharing your precious time in your review.We look forward to serving you again. Asai kyoto Shijo MakiAsai Kyoto Shijo Maki
Guest User
Comfy Hollywood Twin
Checked in Oct 2023
Travel with friends
4 Reviews
5.0/5
Outstanding
Posted on Dec 1, 2023
Recommend to stay here with good price. Room clean and new.
Response from Property: Thank you for staying our hotel. We appreciate your valuable feedback which helps to improve our service.We're glad to know you enjoyed our hotel stay. We look forward to seeing you again.Graciously Yours,ASAI Front Team /Ayumi