Floral Hotel Mari – Kyoto Station

The hotel was very clean, and the bathroom had a separate wet and dry area. Xiao Cheng's service was also excellent, and she spoke fluent Chinese.

The hotel's location is super convenient, really close to both the subway and bus stations. There are also convenience stores nearby. The price was very affordable, and the room itself was quite spacious, clean, and tidy. The staff were Chinese and had a great attitude.

The room was clean. The only downside was that the staff seemed to rush off when their shift ended, and the soundproofing wasn't great.

The hotel was within walking distance from Kyoto Station. The room was compact but clean, and the facilities were sufficient. Since I was staying with a friend, having a separate bath and toilet was a huge plus. There were plenty of outlets, and the air conditioning could be adjusted freely. I'm not sure if there were other guests, but it was quiet at night, and the bed was comfortable, so I slept soundly. We could also easily reach all the tourist spots we wanted to visit from a nearby bus stop, so the location was great for transportation. If I have the chance, I'd like to stay here again and even for a few more days.

It felt like a rented apartment room. It was a lifesaver to have a separate bathroom and toilet. It was clean. The folding table and chair were a nice touch. There was also enough space to open a suitcase. They also accommodated luggage storage before and after check-in.

Honestly, there's nothing remarkable to recommend. Among Kyoto hotels, this one is just very average and not good value for money.

First time staying at this hotel. Got off at Kyoto Station, didn't have much luggage so I walked, it wasn't far. I enjoyed the streets and houses along the way. The hotel is small and exquisite, very neat and clean. The washing machine and dryer were really convenient. I'll definitely stay here again!

I don't understand why this is a four-star hotel. Frankly, I don't think it's a proper hotel; it feels more like a residential building. During my two-night stay, I never once saw any staff at the reception. Both check-in and check-out were self-service, so there was absolutely no service to speak of. A notice downstairs stated that staff are only available from 10 AM to 7 PM. Don't most tourists usually leave early and return late? After staying one night, we ran out of toilet paper and couldn't find anyone to refill it. We had to buy our own, and the towels couldn't be replaced either – I tried to find someone but couldn't. The room didn't match the photos online and felt more like a youth hostel. The mattress was very hard and uncomfortable. One of the walls had translucent glass; even though there was a curtain, light still seeped through after turning off the lights at night, completely affecting the sleep quality for someone who needs to sleep in complete darkness. The password for the downstairs entrance was useless; it was written directly next to the door, which felt very unsafe as strangers could freely enter and exit the building. The room rate wasn't cheap at all. For a supposed four-star hotel promoted by Trip Plus, we paid over 800 Hong Kong dollars, but the quality was truly disappointing! Additionally, the location wasn't convenient. Overall, this was our worst accommodation experience in Japan. I hope this detailed comment helps others avoid the same pitfall.

We checked in late, but the staff waited for us until we arrived before leaving, which we really appreciated. It was super convenient having Chinese-speaking staff. The hotel's location is quite convenient, a quiet spot amidst the hustle and bustle. The environment is clean and simple. Our room had a separate wet and dry area, so there's nothing to complain about. Plus, the soundproofing is pretty good, so we slept soundly. The price is also very reasonable for Kyoto. We drove there, and there's a 24-hour parking lot in the alley behind for 1600 yen.